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Advanced Micro Distribution Channels

Computer repair service · Shrewsbury, NJ · reviewed since 2013

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%78+42.5Reliability 24%73+17.7Value 14%100+14.1Replies to reviews 7%55+3.9Craft & service penalty37−6.3Momentum penalty90−1Experts Score= 71Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.71SCORE
BGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#34 of 34 tech support servicesPosition by Experts Score among all companies we track in this category. · better than 0%
4.8 ★★★★★ 135 Google reviews · 4 photos
90%five-star reviews
4.67★last 12 monthsAverage stars on reviews from the last 12 months only.
4.5%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
4%reviews answered by the owner
Sep 2026latest review

Advanced Micro Distribution Channels at a glance

Customers frequently cite rapid turnaround times, lower costs compared to Apple stores, and professional communication as key benefits of the service. Recurring themes include successful hardware repairs, data recovery, and honest diagnostic advice that often identifies issues Apple missed. However, some lower-rated reviews describe long wait times, unhelpful or rude staff interactions, and concerns about unnecessary repair recommendations.

  • Google rating: 4.8 out of 5 from 135 reviews (90% five-star).
  • Reviews on this page: 134 Google reviews (109 with written comments, 3 with photos).
  • Owner responses: the business replied to 4% of reviews.
  • Most recent review: September 25, 2026.
  • Service: Tech Support Service serving Shrewsbury, New Jersey.

Data from Google, last updated October 28, 2026.

Score profile vs other tech support services

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: craft & service.

Satisfaction78Reliability73Craft & service37Value100Momentum90Replies to reviews55Satisfaction: 78 (median 97)Reliability: 73 (median 97)Craft & service: 37 (median 99)Value: 100 (median 100)Momentum: 90 (median 100)Replies to reviews: 55 (median 94)
This companyTech Support Services median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Advanced Micro Distribution Channels: 78/100 on this factor. Category median: 97.B
78
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Advanced Micro Distribution Channels: 73/100 on this factor. Category median: 97.B
73
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Advanced Micro Distribution Channels: 37/100 on this factor. Category median: 99.D
37
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Advanced Micro Distribution Channels: 100/100 on this factor. Category median: 100.A
100
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Advanced Micro Distribution Channels: 90/100 on this factor. Category median: 100.A
90
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Advanced Micro Distribution Channels: 55/100 on this factor. Category median: 94.C
55

Bar = this company · dark tick = category median.

Star ratings

134 Google reviews we collected

  • 5 stars12190%
  • 4 stars64%
  • 3 stars00%
  • 2 stars11%
  • 1 star64%

Praise vs complaints

Phrases our text analysis found in 109 written reviews

  • Praise22096%
  • Complaints94%

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude6328%
  • Speed & response4520%
  • Quality & results3515%
  • Would recommend3415%
  • Price & value2511%
  • Honesty & trust177%
  • Communication104%

What customers talk about

We read 109 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “The team here was incredibly helpful and both restored the damaged parts and did a data transfer in a week flat.”
    “I walked out because the environment felt wrong and the guy was very rude and arrogant.”
  • “Before noon the next day, I received a call from Kim telling me they backed up my files and per my authorization, they will order the parts needed to…”
  • “Came here from there and they fixed it in three hours for cheaper!”
    “Most terrible experience ever.”
  • “Customer service was a 5/5 as well, DEFINITELY recommend them!”
  • “AMDC is an affordable, reliable service that I'll gladly recommend to anyone.”
  • “…me evening and was helped by John, who was friendly, kind, and exuded trustworthy vibes 😃 He said they will prioritize data recovery then diagnose t…”
  • “I contacted alan and steve and explained I needed data and photos retrieved from 2 broken laptops and was especially worried that i lost my old photos.”

People customers mention

  • Apple 28 reviews
  • Alan 20 reviews
  • Pro 19 reviews
  • Store 9 reviews
  • Mac 5 reviews
  • Kim 5 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Recent reviews

Marissa1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Absolutely amazing! My Macbook Air M1 display broke, and I went to Menlo mall Apple to fix it. They told me $600 and a week and a half wait. Came here from there and they fixed it in three hours for cheaper! Customer service was a 5/5 as well, DEFINITELY recommend them!!!!

leolevy1235 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

I have been to this shop twice now. The first was for a broken display and the second was for water damage. On the second visit I was desperate to get my data transferred (I had personal files I really couldn’t stand to lose). The team here was incredibly helpful and both restored the damaged parts and did a data…

ZacharyLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Very great experience, just needed a thorough cleaning on the speakers and keyboard for MacBook Pro. And even better, they didn’t have to charge a fee!

DavidLocal Guide · 95 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Very honest, would definitely use again. Best part was they are a certified Apple repair location, and they don’t require an appointment

M.J.Local Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

These guys are the best. They checked my IMac and advised not to fix, because of the cost and just buy a new one, wow!! Thank you!

Isabella8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

wonderful! my mac wouldnt turn on and at first i went to the apple store to see what needed to be repaired. they said they would need to replace my entire motherboard for $600+ !! i took it to amdc after for a second opinion and they were able to fix it for half the price—it wasn’t even the motherboard that needed to be fixed!! thanks so much guys

Photos

Customer reviews

4.8 ★★★★★ 135 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Marissa Fortunato1 reviewTotal number of Google reviews Marissa has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Absolutely amazing! My Macbook Air M1 display broke, and I went to Menlo mall Apple to fix it. They told me $600 and a week and a half wait. Came here from there and they fixed it in three hours for cheaper! Customer service was a 5/5 as well, DEFINITELY recommend them!!!!

leolevy1235 reviewsTotal number of Google reviews leolevy123 has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I have been to this shop twice now. The first was for a broken display and the second was for water damage. On the second visit I was desperate to get my data transferred (I had personal files I really couldn’t stand to lose). The team here was incredibly helpful and both restored the damaged parts and did a data transfer in a week flat. They were also extremely polite and professional, providing updates, and answering any questions about the process. I don’t go anywhere else to get my electronics fixed. Thank you guys!

Zachary MeisingerLocal Guide · 15 reviewsTotal number of Google reviews Zachary has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Very great experience, just needed a thorough cleaning on the speakers and keyboard for MacBook Pro. And even better, they didn’t have to charge a fee!

David GindiLocal Guide · 95 reviewsTotal number of Google reviews David has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Very honest, would definitely use again. Best part was they are a certified Apple repair location, and they don’t require an appointment

M.J.Local Guide · 17 reviewsTotal number of Google reviews M.J. has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

These guys are the best. They checked my IMac and advised not to fix, because of the cost and just buy a new one, wow!! Thank you!

Isabella Hamm8 reviewsTotal number of Google reviews Isabella has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

wonderful! my mac wouldnt turn on and at first i went to the apple store to see what needed to be repaired. they said they would need to replace my entire motherboard for $600+ !! i took it to amdc after for a second opinion and they were able to fix it for half the price—it wasn’t even the motherboard that needed to be fixed!! thanks so much guys

Jose JCapoLocal Guide · 86 reviewsTotal number of Google reviews Jose has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great service! Brought in my iPhone 14 because my screen became green. They fixed it in about 2 hours. Staff was friendly location has ample parking. Highly recommend 🏆

Rick -3 reviewsTotal number of Google reviews Rick has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Excellent customer service and outstanding macbook hardware repair. . My MacBook Pro was got back to life. They are Apple certified and I was able to use AppleCare plus and get it fixed through this company. - great service!!!! My laptop looks brand new. Thank you!

Oscar soosh10 reviewsTotal number of Google reviews Oscar has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Most terrible experience ever. I chose AMDC as it was an option to repair my phone through the apple website but they were lost and like complete was of time. Just go to apple.

Response from the owner · 4 months ago

We are sorry you were disappointed with your experience. However, this review appears to stem from the fact that the device required a paid repair due to damage that was not covered under warranty. Our team followed Apple's repair procedures and explained the available options. We take pride in our customer service and invite others to read our many reviews that reflect the level of care and professionalism we provide.

YICHAO YUAN2 reviewsTotal number of Google reviews YICHAO has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

A great place to repair your computer. I went to apple store in Menlo Park Mall to fix the trackpad problem of my MacBook Pro 2017. I was told I needed to pay $ 795 because my warranty has expired. It is super expensive! So I went here to quote the price. They told me I did not need to pay anything and there had been a recall program for my MacBook Pro because of the trackpad problem. Finally, they fixed the problem and helped me save a large amount of money. Thanks!

Advanced Micro Distribution Channels on Google Maps →

Business details