Computer support and services · Shrewsbury, NJ · reviewed since 2015
iHow the Experts Score is calculatedEach factor is scored 0–100 against the other companies in this category (Satisfaction and Reliability also count absolute quality: 65% absolute, 35% relative), then weighted:Satisfaction 35%93+32.6Reliability 15%99+14.9Craft & service 20%97+19.4Value 10%95+9.5Momentum 8%61+4.9Track record 7%99+6.9Accountability 5%74+3.7Experts Score= 92Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.92SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#1 of 34 tech support servicesiPosition by Experts Score among all companies we track in this category. · better than 100%
5.0★★★★★756 Google reviews · 23 photos
98%five-star reviews
4.99★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsiShare of reviews from the last 24 months that gave 1 or 2 stars.
Google reviewers rate Two River Computer five stars based on 756 reviews, noting the owner responds to nearly all feedback. Customers frequently describe the company as responsive, knowledgeable, and professional in handling IT support, cybersecurity, and hardware repairs for small businesses. Recurring themes include prompt communication, fair pricing, and reliable maintenance of networks and systems. While the vast majority of feedback is positive, the few low-star reviews criticize the service for providing minimal results after multiple visits.
Google rating: 5.0 out of 5 from 756 reviews (98% five-star).
Reviews on this page: 756 Google reviews (638 with written comments, 3 with photos).
Owner responses: the business replied to 99% of reviews.
Most recent review: October 20, 2026.
Service: Tech Support Service serving Shrewsbury, New Jersey.
Data from Google, last updated October 28, 2026.
Score profile vs other tech support services
Percentile per factor (100 = best)iPercentile vs other companies in the category: 70 means better than 70% of them.. Strongest: reliability and track record; weakest: momentum.
Two River ComputerTech Support Services median0 = centre, 100 = best
SatisfactioniSatisfaction · 35% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; 65% absolute (3.5★ = 0, 5★ = 100), 35% vs the category.Two River Computer is better than 93% of tech support services. Category median: 81.A
93
ReliabilityiReliability · 15% of the scoreHow rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better); 65% absolute (0% = 100, 15%+ = 0), 35% vs the category.Two River Computer is better than 99% of tech support services. Category median: 81.A
99
Craft & serviceiCraft & service · 20% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review with highlights; 65% absolute (0% = 100, 10%+ = 0), 35% vs the category.Two River Computer is better than 97% of tech support services. Category median: 77.A
97
ValueiValue · 10% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Two River Computer is better than 95% of tech support services. Category median: 50.A
95
MomentumiMomentum · 8% of the scoreLast 12 months vs lifetime average — improving or slipping.Two River Computer is better than 61% of tech support services. Category median: 45.B
61
Track recordiTrack record · 7% of the scoreReview volume and years with reviews.Two River Computer is better than 99% of tech support services. Category median: 50.A
99
AccountabilityiAccountability · 5% of the scoreOwner replies to 1–3★ reviews.Two River Computer is better than 74% of tech support services. Category median: 38.B
74
Bar = this company · dark tick = category median.
Star ratings
756 Google reviews we collected
5.0of 5
5 stars74298%
4 stars122%
3 stars00%
2 stars00%
1 star20%
Praise vs complaints
Phrases our text analysis found in 638 written reviews
98%praise
Praise1,10298%
Complaints182%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude30327%
Speed & response23921%
Would recommend17416%
Quality & results15714%
Price & value10710%
Communication747%
Honesty & trust666%
What customers talk about
We read 638 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Professional, high expertise in solving both hardware and software issues”
“Tom and his team are quick to respond and offer solutions.”
“There were some issues that were overcome, delays waiting for info from third party vendor, Two Rivers always kept me up to date on issues & progress.”
“Highly recommend Tom and his extremely knowledgeable staff!”
“With a two year old computer, never expected such a careless reply and will not return.”
“Tom and his crew at Two River Computer have done an exceptional job setting up, maintaining, and securing our network at Padula Law Group.”
“…at they charged me for two repair events, implying that they may have damaged my home video projector on the first go-around, and voided my warranty o…”
“The Church of the Nativity Fair Haven New Jersey highly recommends Two River Computer for all your small business technology support needs, including…”
“Took a bit longer than anticipated and was more pricey than I had planned to replace the damaged screen, however, they kept updating regarding the del…”
“Two River Computer was amazing - kudos to Nick who listened to my issue at 4:30 pm , did some research overnight and got me back up and running the ne…”
“…port, and I would happily recommend them to any business looking for dependable managed IT services and practical technology guidance.…”
People customers mention
Tom40 reviews
Bull23 reviews
Nick13 reviews
Phyllis13 reviews
Rivers10 reviews
Brandon10 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Recent reviews
JJohn6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
Professional, high expertise in solving both hardware and software issues
Experience and service A++
SStuart1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
Two River Computer was amazing - kudos to Nick who listened to my issue at 4:30 pm , did some research overnight and got me back up and running the next morning 👍
Stuart Van Winkle, CFP
JJackLocal Guide · 21 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
Great team, great Service, great protection. It's a big relief knowing our network and systems are secure. They will help you work through all the right processes to get you secure without getting overwhelmed! Highly Recommended.
Mmary5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
Excellent, professional service, as always. Highly recommend Tom and his extremely knowledgeable staff!
SSawtooth2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
Tom and Two River Computer are the absolute best. We are a small, fully remote company and needed to make sure we had the right partner to help with our IT needs and also make sure we had the right security. Tom and his team are quick to respond and offer solutions. I can't recommend them enough!
DDouglas5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
St. George's-by-the-River has been a Two River Computer Proactive Support customer for approximately 1 year. During that time, Two River has exceeded expectations with regard to IT support, which has included initial onboarding, repairs, installations (firewall/gateway replacement; WI-FI extension), and proactive…
Professional, high expertise in solving both hardware and software issues
Experience and service A++
Response from the owner · a week ago
Thank you, John. I'm happy we were able to get your laptop going again with a new hard drive. So happy you had most of your data in OneDrive...good move on your part!
O
Odell Family Practice3 reviewsiTotal number of Google reviews Odell has written across all businesses on Google Maps, not just this one.
Two River Computer was amazing - kudos to Nick who listened to my issue at 4:30 pm , did some research overnight and got me back up and running the next morning 👍
Stuart Van Winkle, CFP
Response from the owner · a week ago
Hey Stuart. Thanks for choosing us to look at your Microsoft Surface display issues. We are so happy about a happy outcome. Come see us anytime!
G
George TsakirisLocal Guide · 20 reviewsiTotal number of Google reviews George has written across all businesses on Google Maps, not just this one.
Great team, great Service, great protection. It's a big relief knowing our network and systems are secure. They will help you work through all the right processes to get you secure without getting overwhelmed! Highly Recommended.
Response from the owner · a week ago
Hey Jack...thanks for allowing us to provide Swimsuit Station with improved cybersecurity. You already had a pretty good handle on things, and kudos to you for taking steps to make things better for your staff and customers. Happy to have you in the fold!
M
mary flego5 reviewsiTotal number of Google reviews mary has written across all businesses on Google Maps, not just this one.
Tom and Two River Computer are the absolute best. We are a small, fully remote company and needed to make sure we had the right partner to help with our IT needs and also make sure we had the right security. Tom and his team are quick to respond and offer solutions. I can't recommend them enough!
Response from the owner · 2 weeks ago
Wow, thank you so much! We love working with you and keeping your remote team connected and secure. I'm especially glad we could show you that great IT support doesn't have to come with an all-you-can-eat price tag. Just pay for what you need! We're grateful for your trust and for being part of the Two River Computer family!
D
Douglas Raynor5 reviewsiTotal number of Google reviews Douglas has written across all businesses on Google Maps, not just this one.
St. George's-by-the-River has been a Two River Computer Proactive Support customer for approximately 1 year. During that time, Two River has exceeded expectations with regard to IT support, which has included initial onboarding, repairs, installations (firewall/gateway replacement; WI-FI extension), and proactive threat monitoring (email compromise). They have also consulted on the hardening of our IT infrastructure. Response time has been outstanding. So all-in-all very pleased.
Response from the owner · 2 weeks ago
Thank you, Doug! We’re grateful to count Saint George’s among our valued clients. Churches face many of the same cybersecurity risks as any other business, and protecting their devices, data, and backups is just as important. We’re proud to help Saint George’s stay safe, secure, and focused on its mission!
T
thomas2 reviewsiTotal number of Google reviews thomas has written across all businesses on Google Maps, not just this one.
Love this place! I live in South Carolina and will wait to bring my lap tops to them to be cleaned up every time I visit New Jersey. Have been bringing my devices to them when I lived in jersey and then Florida and now Carolina. Great staff and Great people!
Response from the owner · 2 weeks ago
Thanks Tom! You and Carol have been coming to us since 2015. So glad you continue to come by, even though you moved away...so happy for that loyalty!
J
Justin Bloodgood1 reviewiTotal number of Google reviews Justin has written across all businesses on Google Maps, not just this one.
When starting our law firm, we knew we needed to bring in professionals to manage our IT infrastructure and cybersecurity. And we got super lucky that from the start, we connected with this awesome local team.
As a small business, we need to stay vigilant against threats but don't have time time or knowledge to do it all on our own. Two River Computer keeps our network and computers secure and has deployed tools to keep everything running seamlessly. Whenever we need IT support, they respond promptly and problem solve for us.
Couldn't recommend this team more for your information technology and cybersecurity needs!
Response from the owner · 2 weeks ago
We are so glad you chose us as your technology partner when you started up your firm. It's been fun to watch you grow and expand. You are doing all the right things and we wish you continued success.