iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%93+54.6Reliability 26%85+22.2Value 15%91+13.8Experts Score= 91Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.91SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#67 of 128 hazardous material removaliPosition by Experts Score among all companies we track in this category. · better than 48%
5.0★★★★★83 Google reviews · 23 photos
99%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
2.7%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Reviewers describe Affordable Environmental Services as a professional contractor in Charlotte that primarily offers radon mitigation and asbestos abatement. Customers frequently cite punctuality, clear communication, and accurate pricing as key strengths, noting that staff often provide detailed quotes and follow up to verify results. The company receives a perfect five-star rating from eighty-three reviews, with owners responding to forty-two percent of feedback, and no recurring criticisms appear in the provided excerpts.
Google rating: 5.0 out of 5 from 83 reviews (99% five-star).
Reviews on this page: 83 Google reviews (76 with written comments, 3 with photos).
Owner responses: the business replied to 42% of reviews.
Most recent review: October 26, 2026.
Service: Hazardous Material Removal Service serving Charlotte, North Carolina.
Data from Google, last updated November 2, 2026.
Score profile vs other hazardous material removal
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: reliability.
This companyHazardous Material Removal median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Affordable Environmental Services: 93/100 on this factor. Category median: 93.A
93
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Affordable Environmental Services: 85/100 on this factor. Category median: 92.A
85
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 96.–
–
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Affordable Environmental Services: 91/100 on this factor. Category median: 100.A
91
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Affordable Environmental Services: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 69.–
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Bar = this company · dark tick = category median.
Star ratings
83 Google reviews we collected
5.0of 5
5 stars8299%
4 stars00%
3 stars00%
2 stars00%
1 star11%
Praise vs complaints
Phrases our text analysis found in 76 written reviews
100%praise
Praise200100%
Complaints00%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price338%
Reasonable563%
Overpriced00%
Not sure00%
Topic share
How often each topic comes up in the written reviews
7topics
Would recommend4221%
Staff & attitude4121%
Quality & results3216%
Speed & response3116%
Price & value2814%
Communication2211%
Honesty & trust42%
What customers talk about
We read 76 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“We highly recommend Affordable Environmental Services to anyone looking for knowledgeable, reliable, and professional service!”
“Very knowledgeable and had a quick turnaround time!”
“It works awesome and there team was on time extremely nice and got the job done.”
“They came out a timely manner and took care of my radon issues.”
“The gentleman with Affordable Environmental Services came in professionally, handled business respectfully, and did a great job with the Asbestos Abatement.”
“Radon mitigation was completely new to us, but Anthony took the time to understand our property’s needs and thoroughly answered all of our questions.”
“Pricing was upfront with no surprises, the installation was completed on time, and they left everything clean and tidy.”
People customers mention
Jesse6 reviews
Radon6 reviews
Nestor6 reviews
Anthony5 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Affordable Environmental Services for 1 kind of job. Pick one to see what they paid and said.
SSHERRIELocal Guide · 20 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 days ago★★★★★
From the first phone call to the completed service this company was amazing!!! We had a radon fan fail that was installed by another company and AES replaced it. They also have a better warranty and wayyyyy better customer service. Highly recommend them!!! Very knowledgeable and had a quick turnaround time!
Great priceService not listed
MMatt1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
I appreciate all the help I received from Anthony, Jesse, and team regarding our Radon Mitigation System (ERV).
DDan2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Contacted Affordable Environmental Services. They came out a timely manner and took care of my radon issues. Reading was showing 12.3 before they came out and after dropped to 2.8. Threshold is 4.0
KKristyLocal Guide · 20 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Bought a home several years ago in Gastonia and had there team install an ERV system it was excellent. I just bought a new home in Charlotte and once again I needed a system so I called them. Anthony and Jessie came put a new system. It works awesome and there team was on time extremely nice and got the job done.
KKelliLocal Guide · 42 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
The gentleman with Affordable Environmental Services came in professionally, handled business respectfully, and did a great job with the Asbestos Abatement. I highly recommend them.
BBruce13 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
Great experience working with Affordable Environmental Services! Radon mitigation was completely new to us, but Anthony took the time to understand our property’s needs and thoroughly answered all of our questions. The ERV installation was smooth, professional, and hassle-free. We especially appreciated that the…
From the first phone call to the completed service this company was amazing!!! We had a radon fan fail that was installed by another company and AES replaced it. They also have a better warranty and wayyyyy better customer service. Highly recommend them!!! Very knowledgeable and had a quick turnaround time!
Price assessment: Great price
Services: Service not listed
Response from the owner · 6 days ago
Thank you so much for the wonderful review, Sherrie! We're thrilled to hear that you had such a great experience with our team. Providing fast, knowledgeable service for your radon mitigation needs is always our top priority. We truly appreciate your recommendation of AES!
M
Matt Saul1 reviewiTotal number of Google reviews Matt has written across all businesses on Google Maps, not just this one.
Contacted Affordable Environmental Services. They came out a timely manner and took care of my radon issues. Reading was showing 12.3 before they came out and after dropped to 2.8. Threshold is 4.0
Response from the owner · a month ago
Thank you, Dan! We are so glad we could get your levels safely below the threshold with our radon mitigation system. We appreciate your business!
K
Kristy VazquezLocal Guide · 20 reviewsiTotal number of Google reviews Kristy has written across all businesses on Google Maps, not just this one.
Bought a home several years ago in Gastonia and had there team install an ERV system it was excellent. I just bought a new home in Charlotte and once again I needed a system so I called them. Anthony and Jessie came put a new system. It works awesome and there team was on time extremely nice and got the job done.
Response from the owner · a month ago
Thank you so much for the great review, Kristy! We're thrilled that Anthony and Jessie could help you out with your new ERV system. We appreciate your continued support and hope you love your new home!
K
Kelli FletcherLocal Guide · 42 reviewsiTotal number of Google reviews Kelli has written across all businesses on Google Maps, not just this one.
The gentleman with Affordable Environmental Services came in professionally, handled business respectfully, and did a great job with the Asbestos Abatement. I highly recommend them.
Response from the owner · a month ago
Thank you for the wonderful review, Kelli! We are so glad to hear our team provided professional and respectful service for your asbestos abatement. We truly appreciate your high recommendation!
B
Bruce13 reviewsiTotal number of Google reviews Bruce has written across all businesses on Google Maps, not just this one.
Great experience working with Affordable Environmental Services! Radon mitigation was completely new to us, but Anthony took the time to understand our property’s needs and thoroughly answered all of our questions. The ERV installation was smooth, professional, and hassle-free. We especially appreciated that the team tested the system afterward to confirm the radon levels were within an acceptable range. We highly recommend Affordable Environmental Services to anyone looking for knowledgeable, reliable, and professional service!
Response from the owner · 2 months ago
Thank you for the wonderful review, Bruce! We are so glad Anthony and the team could make your radon mitigation and ERV installation smooth and stress-free. We truly appreciate your recommendation!
S
Susan Johnson7 reviewsiTotal number of Google reviews Susan has written across all businesses on Google Maps, not just this one.
Great experience. Good communication and responsiveness. Would recommend highly for both mitigation and demo work. Our job involved 2 1920s era houses and a storage building. Lots of everything to contend with. The work was completed as expected.
Price assessment: Reasonable price
Services: General construction
Response from the owner · 3 months ago
Thank you, Susan, for the wonderful review! We're glad to hear you had a great experience and appreciated our communication. We look forward to working with you again!
B
Ben G.3 reviewsiTotal number of Google reviews Ben has written across all businesses on Google Maps, not just this one.
Very good experience--I live in a non-end-unit row townhouse and wanted an internal radon mitigation system to preserve my limited backyard space. While most installers only proposed an exterior system, AES took the time to work with me and came up with an effective interior solution.
AES was knowledgeable, professional, and prompt, with proactive communication throughout the process. Pricing was upfront with no surprises, the installation was completed on time, and they left everything clean and tidy.
Price assessment: Reasonable price
Services: Service not listed
Response from the owner · 4 months ago
Thank you, Ben! We're thrilled to hear about your positive experience and glad we could provide a solution that worked for you. Your satisfaction means a lot to us!
A
A. MorganLocal Guide · 22 reviewsiTotal number of Google reviews A. has written across all businesses on Google Maps, not just this one.
We had a great experience with Affordable Environmental Services and would highly recommend! Appreciate the fact that one of the owners is a state certified radon mitigation professional. Communication and customer service was very easy to coordinate and they were so kind to answer all of my questions it concerns. We had a thick monolithic slab so the original plan did not work but we pivoted to an alternative which was an ERV system. We started at a 4.4 and after testing ended up at a .7 with +/-.3 margin. Very satisfied with the results.
Price assessment: Reasonable price
Services: Service not listed
Response from the owner · 4 months ago
Thank you, A. Morgan! We’re thrilled to hear about your positive experience and the successful radon mitigation! If you have any more questions, feel free to reach out.
M
Michael BLocal Guide · 17 reviewsiTotal number of Google reviews Michael has written across all businesses on Google Maps, not just this one.
We are very happy with the radon system installed by the very professional team at AES! They designed a quality system that both looks and works great - results may vary but for us it brought the radon level in our home down from ~7 pCi/L to essentially ambient air level.
They were very communicative and professional at all times.
Response from the owner · 4 months ago
Thank you, Michael! We're thrilled to hear you’re happy with your radon mitigation system and appreciate your kind words about our team. If you need anything else, feel free to reach out!
