Analyzing 5,890,1035.9M ReviewsFor 16,26616.3K Experts
Customers frequently praise the company for same-day emergency response, clear communication, and reasonable pricing for services like tank pumping, inspections, and installations. Recurring themes include professional staff who explain work processes and complete jobs quickly. However, some low-star reviews criticize phone rudeness, high quoted costs for pumping, and instances where promised 24/7 availability was not met or the tank could not be located without additional machinery fees.
Data from Google, last updated October 28, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and craft & service; weakest: replies to reviews.
Bar = this company · dark tick = category median.
29 Google reviews we collected
Phrases our text analysis found in 28 written reviews
How often each topic comes up in the written reviews
We read 28 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“We appreciate his great work ethic and his getting all accomplished on short notice.”
“Trent was very polite, well informed about the work needed to be done, if anything came up he informed us of the situation let us know what needed to be done.”
“I would highly recommend them to anyone needing septic system services!”
“Called Precision Services and they were at my house the same day to diagnose and even fix my septic tank system.”
“Communication has been clear and precise every step of the way.”
“The price was very reasonable for what they had to do.”
“He was very honest with what the costs may be after I explained what that my tank had never had a clean-out.”
praise complaint · found by our text analysis, Google review wording unchanged.
Customers hired Alabama Septic Tank Services, LLC for 2 kinds of job. Pick one to see what they paid and said.
Tanner and Trent have been amazing during the inspection and installation process. Communication has been clear and precise every step of the way. Thank you guys for everything and making part of this home buy journey smooth. 10/10
Trent was very polite, well informed about the work needed to be done, if anything came up he informed us of the situation let us know what needed to be done. We appreciate his great work ethic and his getting all accomplished on short notice.
Great service and team led by Trent! Called Precision Services and they were at my house the same day to diagnose and even fix my septic tank system.
Our drains had started backing up and we called Alabama Septic Tank Services to come check it out. They were very professional and showed up within a couple of hours after I called them. Our tank had not been inspected in over 30 years so I had them to go ahead and dig it up, clean it out and install a 24 inch…
While asking around about who to use for a septic system percolation (perk) test, I was referred to Alabama Septic Tank Services, I’m very glad I called them. The owner is extremely knowledgeable and took the time to explain what a perk test is, how it would be carried out, and what to expect, so I clearly…
We were in need of emergency service for a full tank ( on a Sunday). The gentleman we spoke to on the phone was very courteous, and when Cross showed up he got right to work. He explained what he was going to do before he began shoveling down to the tank”s caps. He worked on the tank even after dark until it…
| Job | Reviews | Category typical |
|---|---|---|
| Septic system installation | 3 | — |
| Sewer repair | 3 | — |
4.7 ★★★★★ 29 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Tanner and Trent have been amazing during the inspection and installation process. Communication has been clear and precise every step of the way. Thank you guys for everything and making part of this home buy journey smooth. 10/10
Trent was very polite, well informed about the work needed to be done, if anything came up he informed us of the situation let us know what needed to be done. We appreciate his great work ethic and his getting all accomplished on short notice.
Trent did a great job helping us in an emergency. Would recommend him again.
Excellent customer service
Company was very responsive to the call. Thanks for the great work.
Great service and team led by Trent! Called Precision Services and they were at my house the same day to diagnose and even fix my septic tank system.
I inherited my mother’s house and it had sat vacant for 3 years. The septic tank hadn’t been maintained and needed to be pumped out. Levi came out and took the lid off and saw roots and dirt and vines had been growing in the septic tank for 20 years ( last time it was cleaned ). He took off the 4 old little lids and put on 2 new lids with plastic manholes for access so no more digging the tank up. He replaced the line from the house to the tank with a bigger line and put a clean out on it which it never had before from 1972 , he cleaned both sides of the tank getting rid of all of the roots by digging them out with his back hoe. He also replaced the line going out to the field lines as it was clogged too. Now everything is working right and will last my lifetime. The 2 plastic man hole covers have extenders them so now they are at ground level and any future service can be done by undoing a few screws. No big expensive equipment needed. Levi was a master at the controls and the area looks better than it was before. We are very happy.
Our drains had started backing up and we called Alabama Septic Tank Services to come check it out. They were very professional and showed up within a couple of hours after I called them. Our tank had not been inspected in over 30 years so I had them to go ahead and dig it up, clean it out and install a 24 inch clean out portal. They did all this in one day. They even cleaned up the yard, swept the driveway and restacked some landscaping blocks they had moved. Devin and his crew were outstanding and we will definitely use them again.
Super friendly, professional crew. They do a great job!
While asking around about who to use for a septic system percolation (perk) test, I was referred to Alabama Septic Tank Services, I’m very glad I called them. The owner is extremely knowledgeable and took the time to explain what a perk test is, how it would be carried out, and what to expect, so I clearly understood the entire process. The gentleman who came out to dig the two test pits was also very knowledgeable, friendly, and professional. He made sure I understood what was happening and was patient in answering my questions. They are prompt, professional, they will avtually call you back, and they do exactly what they say they will do. I would highly recommend them to anyone needing septic system services!
Analyzing 5,890,1035.9M ReviewsFor 16,26616.3K Experts
