Custom home builder · Gilbert, AZ · reviewed since 2016
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%97+56.9Reliability 26%94+24.5Value 15%94+14.3Craft & service penalty94−0.6Experts Score= 95Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.95SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#9 of 46 home buildersiPosition by Experts Score among all companies we track in this category. · better than 82%
5.0★★★★★31 Google reviews · 22 photos
100%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★, last 20 reviewsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate Alair Homes Chandler five stars based on thirty-one reviews, with the owner responding to ten percent of them. Clients frequently cite clear communication, organized project management, and attention to detail during kitchen, bathroom, and whole-home remodels. Subcontractors also note punctual scheduling and seamless payment processes. Recurring themes include staying within budget and meeting completion estimates, while no common criticisms appear in the provided excerpts.
Google rating: 5.0 out of 5 from 31 reviews (100% five-star).
Reviews on this page: 31 Google reviews (28 with written comments, 4 with photos).
Owner responses: the business replied to 10% of reviews.
Most recent review: July 23, 2026.
Service: Home Builder serving Gilbert, Arizona.
Data from Google, last updated October 25, 2026.
Score profile vs other home builders
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: value.
Alair Homes ChandlerHome Builders median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Alair Homes Chandler: 97/100 on this factor. Category median: 89.A
97
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Alair Homes Chandler: 94/100 on this factor. Category median: 86.A
94
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Alair Homes Chandler: 94/100 on this factor. Category median: 93.A
94
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Alair Homes Chandler: 94/100 on this factor. Category median: 99.A
94
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Alair Homes Chandler: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 75.–
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Bar = this company · dark tick = category median.
Star ratings
31 Google reviews we collected
5.0of 5
5 stars31100%
4 stars00%
3 stars00%
2 stars00%
1 star00%
Praise vs complaints
Phrases our text analysis found in 28 written reviews
100%praise
Praise72100%
Complaints00%
Topic share
How often each topic comes up in the written reviews
7topics
Communication1622%
Staff & attitude1521%
Would recommend1318%
Quality & results1217%
Honesty & trust710%
Speed & response57%
Price & value46%
What customers talk about
We read 28 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Their communication, organization, and attention to detail are top-notch, and it's clear they care about delivering a quality home.”
“I'd definitely recommend them to anyone looking for a builder that values craftsmanship and professionalism.”
“…to us about their vision for our project, and after friends of ours highly recommended Alair, we set up a meeting and we found that they had the best…”
“Their attention to detail and collaborative approach make them a pleasure to work with.”
“…er, and all of their sub-contractors were extremely professional and reliable as well.…”
“…nstruction and the entire crew respected our space, they were always on time and made sure to clean up every night before leaving.…”
“The jobs were both done in a reasonable time.”
People customers mention
Gorszczyk5 reviews
Jeff4 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Alair Homes Chandler for 8 kinds of job. Pick one to see what they paid and said.
Jeremy6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
I've had the opportunity to work with Alair Homes on several projects, and they've always been great to work with. Their communication, organization, and attention to detail are top-notch, and it's clear they care about delivering a quality home. I'd definitely recommend them to anyone looking for a builder that values craftsmanship and professionalism.
Mini7 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★
As the owner of the largest mini split installing company in the Southwest I can state that working with Alair Homes has been a blessing.
The projects were as described, no hidden issues, straightforward scheduling and excellent follow through with their administration.
Finally, since we specialize in higher end…
Danielle11 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★
Highly recommend for your remodel needs. Great group of people with excellent communication and commitment. I'll be using them again in the future!
AZ9 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★
Working with Alair Homes in Chandler has been a standout experience. Their team consistently demonstrates top-tier professionalism, clear communication, and a genuine commitment to quality. As a service provider, I’ve had the opportunity to collaborate on multiple projects, and each one has been managed with…
Craig4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
My wife and I are very pleased that we chose Alair for our remodel project. I am a retired contractor and builder so it was difficult to hand over the reigns. We only had to make one trip from Seattle to Scottsdale during the 3 month job and that was at the end of the project to do a walk through. Our project…
Senad2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★
THE SUPER CLEAN BROS did a window cleaning project for Alair Homes Chandlers. It was an amazing experience. The communication was on point and as soon as we finished the project, the payment came through. The process was so seamless. Can’t wait to do another project with Alair Homes Chandler.
Thank you 🙏
I've had the opportunity to work with Alair Homes on several projects, and they've always been great to work with. Their communication, organization, and attention to detail are top-notch, and it's clear they care about delivering a quality home. I'd definitely recommend them to anyone looking for a builder that values craftsmanship and professionalism.
Caryn FischLocal Guide · 9 reviewsiTotal number of Google reviews Caryn has written across all businesses on Google Maps, not just this one.
After doing a lot of research for a builder to remodel our new home in Paradise Valley, AZ we chose Alair Homes. We had a few prospective builders come and talk to us about their vision for our project, and after friends of ours highly recommended Alair, we set up a meeting and we found that they had the best vision that matched what we wanted to accomplish.
We worked closely with Jeff Gorszczyk (Managing Partner), Sammi Hernreich (Project Coordinator), and Taylor Glenn (Project Manager), as a team they listened to our needs and we came up with a plan. They were all terrific. We did use our own plumber since we have an amazing relationship with him and they worked well together, and all of their sub-contractors were extremely professional and reliable as well. We lived in the house while under construction and the entire crew respected our space, they were always on time and made sure to clean up every night before leaving. We highly recommend Alair Homes for all your home construction projects, due to the professionalism, expertise, clear fast communication, honesty, workmanship, build quality and most importantly, respect. Our project was recently completed and we couldn’t be happier with the results, attached are some photographs of the completed work.
Daniel & Caryn Fisch
Price assessment: Great price
Services: Install flooring, Home renovations, Paint indoors, Project management, Custom home design, Remodeling
Mini Split Guys7 reviewsiTotal number of Google reviews Mini has written across all businesses on Google Maps, not just this one.
As the owner of the largest mini split installing company in the Southwest I can state that working with Alair Homes has been a blessing.
The projects were as described, no hidden issues, straightforward scheduling and excellent follow through with their administration.
Finally, since we specialize in higher end installations, we are proud to use only top quality equipment to compliment their 5 star building projects which we are proud to show on our final project images.
Let us know when you are ready for the next project!
Danielle R11 reviewsiTotal number of Google reviews Danielle has written across all businesses on Google Maps, not just this one.
Highly recommend for your remodel needs. Great group of people with excellent communication and commitment. I'll be using them again in the future!
Response from the owner · 10 months ago
Hi Danielle,
Thank you for your thoughtful feedback! We truly appreciate your trust in our team, and we’re glad our communication and commitment stood out throughout the process.
We’d be pleased to support you again on any future projects!
AZ Western Plumbing9 reviewsiTotal number of Google reviews AZ has written across all businesses on Google Maps, not just this one.
Working with Alair Homes in Chandler has been a standout experience. Their team consistently demonstrates top-tier professionalism, clear communication, and a genuine commitment to quality. As a service provider, I’ve had the opportunity to collaborate on multiple projects, and each one has been managed with precision and respect for timelines and craftsmanship.
Their attention to detail and collaborative approach make them a pleasure to work with. I highly recommend Alair Homes to anyone seeking a reliable, client-focused custom home builder.
— AZ Western Plumbing
Response from the owner · 10 months ago
Hi AZ Western Plumbing Team,
Thank you so much for the kind words. We truly value our partnership with AZ Western Plumbing and appreciate the consistency, craftsmanship, and professionalism you bring to every project.
Collaboration is at the heart of what we do, and working with trades who care as deeply about quality and timelines as we do makes all the difference. Your team’s expertise and reliability play a huge role in delivering exceptional results for our clients.
We look forward to many more successful projects together.
Craig Baldwin4 reviewsiTotal number of Google reviews Craig has written across all businesses on Google Maps, not just this one.
My wife and I are very pleased that we chose Alair for our remodel project. I am a retired contractor and builder so it was difficult to hand over the reigns. We only had to make one trip from Seattle to Scottsdale during the 3 month job and that was at the end of the project to do a walk through. Our project manager Taylor Glenn was fantastic. A great communicator and super with attention to detail. We are looking forward to enjoying the quality workmanship Alair provided for many years to come!
Response from the owner · 10 months ago
Hi Craig,
Thank you so much for sharing this. It means a lot to know that you and your wife felt confident handing your remodel over to our team, especially with your background in contracting and building. Taylor will be thrilled to hear your feedback!
We’re grateful for your trust and hope you enjoy the craftsmanship and comfort of your remodelled home for many years to come.
Senad Keserovic2 reviewsiTotal number of Google reviews Senad has written across all businesses on Google Maps, not just this one.
THE SUPER CLEAN BROS did a window cleaning project for Alair Homes Chandlers. It was an amazing experience. The communication was on point and as soon as we finished the project, the payment came through. The process was so seamless. Can’t wait to do another project with Alair Homes Chandler.
Thank you 🙏
Raymond Marlinga5 reviewsiTotal number of Google reviews Raymond has written across all businesses on Google Maps, not just this one.
Alair Homes has completed 2 " major" projects for us.(#1 Kitchen /Family room, #2 Main bathroom/master bed-room/Powder room). Our experience and results fully support our decision to contract them. We were glad we listened to our friends who recommended Alair in 2022. Working with Alair ownership, Project Mgr. George and design staff, went very well as they met the estimate for completion and slightly less on cost.
Bottom line..My wife and I are very happy we choose Alair & have
NO REGRETS.
Mike Threadgill11 reviewsiTotal number of Google reviews Mike has written across all businesses on Google Maps, not just this one.
Working with Alair team we remodeled our entire home, kitchen, both bathrooms including new flooring throughout the home. Very happy with all the results and enjoy showing off our new home!
Mary Lee LeGath11 reviewsiTotal number of Google reviews Mary has written across all businesses on Google Maps, not just this one.
I have nothing but good things to say about Alair. Jeff and Dan are incredibly professional and knowledgeable. They added an amazing Arizona room to my home and a few years later, built a casita for me. I highly recommend them.
