All U Need Pest Control logo

All U Need Pest Control

Pest control service · North Port, FL · reviewed since 2021

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%94+51.3Reliability 24%87+21.1Value 14%100+14.1Replies to reviews 7%100+7.1Momentum penalty22−7.8Experts Score= 86Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.86SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#53 of 75 bed bug exterminatorsPosition by Experts Score among all companies we track in this category. · better than 30%
5.0 ★★★★★ 1,924 Google reviews · 23 photos
99%five-star reviews
4.50★last 12 monthsAverage stars on reviews from the last 12 months only.
2.7%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
98%reviews answered by the owner
$101typical billMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).

All U Need Pest Control at a glance

Customers frequently praise the company's punctuality, thoroughness, and effective communication during services targeting ants, spiders, and roaches. Positive reviews highlight professional conduct and prompt responses to inquiries, while some note consistent technician assignments. A recurring criticism in lower-rated reviews involves confusion over billing cycles, where customers report being charged monthly for quarterly services or receiving invoices for work not completed as described by initial sales representatives.

  • Google rating: 5.0 out of 5 from 1,924 reviews (99% five-star).
  • Reviews on this page: 1,924 Google reviews (1,677 with written comments, 11 with photos).
  • Owner responses: the business replied to 98% of reviews.
  • Most recent review: October 21, 2026.
  • Service: Bed Bug Exterminator serving North Port, Florida.

Data from Google, last updated October 29, 2026.

Score profile vs other bed bug exterminators

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: momentum.

Satisfaction94Reliability87Craft & service100Value100Momentum22Replies to reviews100Satisfaction: 94 (median 94)Reliability: 87 (median 93)Craft & service: 100 (median 96)Value: 100 (median 100)Momentum: 22 (median 100)Replies to reviews: 100 (median 95)
All U Need Pest ControlBed Bug Exterminators median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.All U Need Pest Control: 94/100 on this factor. Category median: 94.A
94
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.All U Need Pest Control: 87/100 on this factor. Category median: 93.A
87
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.All U Need Pest Control: 100/100 on this factor. Category median: 96.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.All U Need Pest Control: 100/100 on this factor. Category median: 100.A
100
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.All U Need Pest Control: 22/100 on this factor. Category median: 100.D
22
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.All U Need Pest Control: 100/100 on this factor. Category median: 95.A
100

Bar = this company · dark tick = category median.

Star ratings

1,924 Google reviews we collected

  • 5 stars1,89699%
  • 4 stars90%
  • 3 stars10%
  • 2 stars30%
  • 1 star151%

Praise vs complaints

Phrases our text analysis found in 1,677 written reviews

  • Praise2,62899%
  • Complaints171%

PriceGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Price verdicts customers left with their Google review

  • Great price1229%
  • Reasonable2561%
  • Overpriced37%
  • Not sure12%
$101-7% vs typical bed bug exterminators

Middle half of what 17 customers paid ($65–$119) · gold mark = category median.

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude89834%
  • Quality & results78430%
  • Speed & response34113%
  • Communication30512%
  • Would recommend2469%
  • Price & value462%
  • Honesty & trust251%

What customers talk about

We read 1,677 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “Logan W serviced our property today (08/26/2026) and did a thorough and professional job.”
  • “Gavin was here this week very friendly and did a thorough job !”
    “…at was beyond subpar, I will make sure everyone in the 941 knows how terrible their service is.…”
  • “Any issues I’ve had were taking care of in a timely manner.”
  • “He did his job with professionalism and excellent communication skill.”
  • “Damien came by my house and did a wonderful job if I could give more than five stars I would thank you”
    “I do not recommend this company.”
  • “I believe the company is fair and appreciative of their clients.”
    “…ed Steven a sales supervisor I think to let him know of the latest billing errors because it was less than 14 days since the last time techs were her…”
  • “…out because when I work from home I can get stuck on calls but that transparency allows me to adjust quickly and make sure I’m available if they need…”

People customers mention

  • Rowe 258 reviews
  • Nimmons 81 reviews
  • Hollingsworth 69 reviews
  • Eric 59 reviews
  • Derek 39 reviews
  • Warren 27 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Reviews for your job

Customers hired All U Need Pest Control for 8 kinds of job. Pick one to see what they paid and said.

Recent priced reviews

ANNIELocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★

Be careful of this company since I was not happy with their services because they were hired to do something else until I noticed three months later that they doing totally different job that I needed which was Spray spraying my grass, not perimeter of the house. I didn’t want their Service services.. I did pay…

Paid $40–60Overpriced
Paul8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★

Worse service ever. After over a year of using them, I got roaches and they tell me I have to pay $500 to get rid of them. I guess the bug service doesn’t stop you from getting bugs

Paid $20–40
Charleene12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Gavin was here this week very friendly and did a thorough job !Thank you Gavin !

Paid $200+Reasonable priceGeneral pest inspection
Chris12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Logan was dispatched to our home to take care of our ant and spider issues. Logan was amazing! He did his job with professionalism and excellent communication skill. Before he left our home, he made sure we knew what he did and why and he stated that if the problem persisted he would return - that’s good service!…

Paid $40–60Reasonable priceSpider exterminationAnt extermination
Wendy6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

David Dennis came and did the most amazing job! He was so thorough and friendly. I think he got every single spiderweb in my pool cage area. This company is fantastic.

Paid $100–120Great priceSpider exterminationBug & insect extermination
RoyLocal Guide · 305 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Gavin is awesome. Always thorough and courteous as well as professional and friendly. We've used this company for years for a reason, they're the best!

Paid $80–100Reasonable priceGeneral pest inspection

Photos

Customer reviews

5.0 ★★★★★ 1,924 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
ANNIE SZUWALALocal Guide · 11 reviewsTotal number of Google reviews ANNIE has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Be careful of this company since I was not happy with their services because they were hired to do something else until I noticed three months later that they doing totally different job that I needed which was Spray spraying my grass, not perimeter of the house. I didn’t want their Service services.. I did pay everything that I did owe them for anything they did on my property, but they charging me $250 for not wanting to work with them anymore how desperate they offer for money and they sent collection agency after me

  • Price assessment: Overpriced
  • Price: $40–60
  • Pest type: Ants, Other
John HoffmanLocal Guide · 25 reviewsTotal number of Google reviews John has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

This company is spot on. Been using them for 3 yrs. Anytime I have called with a question or concern they always either answer or call you right back. Any issues I’ve had were taking care of in a timely manner. I would highly recommend this company.

Christeta StephensLocal Guide · 22 reviewsTotal number of Google reviews Christeta has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

"THANK YOU" "Great Job"!! For taking care of our home and my family today."God Bless All Of You Always"!! at "All U Need Pest Control"!!👍🙏😇♥️

Response from the owner · a month ago

Thank you for the wonderful review! We're so glad to hear that you felt well taken care of today. Your kind words mean a lot to our team, especially to those who assisted you. Wishing you and your family all the best!

Sue WLocal Guide · 31 reviewsTotal number of Google reviews Sue has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Logan W serviced our property today (08/26/2026) and did a thorough and professional job. He spoke with me before starting the yard service and asked if I had any concerns. He then thoroughly covered every inch of our property and took his time to make sure that all pests will be gone. Thank you Logan for servicing our yard today!

  • Price assessment: Reasonable price
  • Positive: Responsiveness, Punctuality, Quality, Professionalism, Value
  • Services: Ant extermination
Response from the owner · Edited 3 years ago

Sue, thank you for taking the time to leave us your feedback regarding your service with Eric! We appreciate you as an All U Need customer!

Paul Carpenter8 reviewsTotal number of Google reviews Paul has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Worse service ever. After over a year of using them, I got roaches and they tell me I have to pay $500 to get rid of them. I guess the bug service doesn’t stop you from getting bugs

  • Price: $20–40
Response from the owner · 2 months ago

Paul, we understand how frustrating it is to see roaches after having pest control service, and we appreciate the opportunity to clarify what happened. Your regular home pest plan covers common pests that originate around the exterior of the home, including American cockroaches, ants, spiders, and others, with free re-treatments under our 100% Satisfaction Guarantee. Our technicians have returned to your property multiple times to address covered pest concerns at no additional charge. The activity recently identified, however, showed evidence of German roaches. German roaches are an infesting species typically introduced into a home through items such as boxes, belongings, or travel rather than entering from outdoors. Because eliminating an established German roach infestation requires a specialized treatment process, it is a separate service and is not included in the standard home pest plan. We’re sorry for the frustration this distinction caused. Our team remains available to help with the pests covered by your plan and to discuss treatment options for the German roach activity.

Lucky ShotsLocal Guide · 17 reviewsTotal number of Google reviews Lucky has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Gavin did a great job. He’s been here before and always respectful and attentive to our needs. Will repeat service

Response from the owner · 2 months ago

Thank you for your kind words! It's wonderful to hear that Gavin provided you with respectful and attentive service. We're glad to know you had a positive experience and appreciate your willingness to continue with us. Your satisfaction is important!

Andrea M.Local Guide · 11 reviewsTotal number of Google reviews Andrea has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I was a customer of All "U" Need Pest Control for about two years after purchasing my home. During that time, my experience was generally okay. My biggest frustrations were relatively minor: I almost never had the same technician twice, and despite repeatedly asking them to note my account not to ring my doorbell, someone rang it during every visit. Annoying, but not enough to make me leave. That changed when I experienced a significant gnat infestation about a month ago. I called and asked if someone could come out for an interim treatment inside the home. The representative assured me they could help and told me to schedule a service call. While waiting, I asked what I could do in the meantime and was simply advised to continue using the traps I had already set. Scheduling service isn't easy for me. I work from home in a career where client confidentiality is essential, I have to block off my schedule whenever someone needs to come to my house. That means unpaid time away from work. The technician arrived with about 10 minutes left in the two-hour arrival window. His first comment was an apology that he'd spent two hours at the previous house and was running behind. I understood that delays happen, but it immediately set the tone. After I explained what I was experiencing, he never inspected anything. He didn't check the drains, windows, trash cans, or anywhere else the insects might be coming from. Instead, he told me he couldn't treat the problem because I didn't know exactly what kind of insect they were. At no point before the appointment had anyone suggested that I save a specimen or take photographs for identification. Had I known that was necessary, I certainly would have done it. He said all he could do was spray around the exterior doors, spent less than ten minutes at my house, and left. Unsurprisingly, nothing improved. I decided to get a second opinion. The new pest control company spent approximately 45 minutes at my home. The technician thoroughly inspected everything from the drains to the garbage cans, helped identify the likely source of the gnats, explained why they were occurring during the summer months, and gave me practical recommendations to reduce the problem going forward. I left that appointment feeling confident that someone had genuinely tried to solve the issue rather than simply complete a service call. That experience made my decision to switch easy. When I called All "U" Need to cancel, the representative transferred me to their retention department. I expected a quick conversation, but instead I found myself repeatedly defending my decision. I was offered discounts and a supervisor visit, neither of which I wanted. After my recent experience, I wasn't interested in taking even more unpaid time off work for another appointment. I had already found a company that demonstrated the level of service I was looking for. After politely saying "No thank you, I'd just like to cancel" several times, the representative finally replied, "Okay, we'll cancel that for you," and immediately hung up on me. There was no "Thank you for your business," no confirmation that the cancellation was complete, and no professional closing to the conversation. A cancellation email arrived about ten minutes later, so fortunately the account was actually closed. My overall impression is that All "U" Need provides an adequate service for routine maintenance, and many customers may have perfectly acceptable experiences. However, when I had an actual pest problem that required investigation and problem-solving, I didn't feel that effort was made to diagnose or resolve it. Combined with the way my cancellation was handled, it became clear that it was time to move on. If you're simply looking for basic quarterly spraying, they may meet your needs. If you're looking for a company that takes the time to investigate problems, educate you, build a relationship, and treat you like a valued customer, there are better local options available.

Response from the owner · 3 months ago

Andrea, thank you for taking the time to share your experience. We're truly sorry to hear that your final interactions with us left you feeling this way, especially after trusting us with your home for nearly two years. We understand how valuable your time is, and we're disappointed that your experience with the service visit and cancellation process did not meet your expectations. Providing professional, responsive service is something we take seriously, and it's clear we fell short of the experience you expected. We've attempted to reach you by both phone and text because we'd genuinely like the opportunity to discuss your concerns directly and better understand your experience. If you're willing to speak with us, we'd still welcome the opportunity to learn more from your experience and see if there's anything we can do to make things right.

Gilbert DillenLocal Guide · 24 reviewsTotal number of Google reviews Gilbert has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Special thanks to Aidan job well done. He listens to what we needed done, then treated our home.

Response from the owner · 4 months ago

Thank you for the fantastic review! We're delighted to hear that Aidan provided attentive service and addressed your needs effectively. Your satisfaction is our priority, and it's great to know you felt heard during the process. We appreciate your support!

mikey contiLocal Guide · 20 reviewsTotal number of Google reviews mikey has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Justin & Maria did an amazing job! Very nice, respectful, and answered any questions with great knowledge. Also, Loretta is who I talked to on the phone and she made this whole process very easy, so thank you Loretta! Definitely will use again. Thanks again!

  • Price assessment: Great price
  • Services: Home inspection, General pest inspection, Cockroach extermination, Bug & insect extermination, Lawn pest control, Ant extermination
Response from the owner · 4 months ago

Thank you for the wonderful feedback! It's great to hear that Justin and Maria provided such respectful and knowledgeable service. We're glad Loretta made the process easy for you as well. Your satisfaction means a lot to us, and we appreciate your support!

Sandra ContrerasLocal Guide · 75 reviewsTotal number of Google reviews Sandra has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I really like the product, but I am having issues with consistent service. It's a hit and miss with the techs. Thank goodness I have cameras to show what they are/aren't doing. Office gets defensive if you question the tech's service. I pay $200 quarterly for selective coverage. May be time to move to another company

Response from the owner · 4 months ago

Sandra, thank you for your feedback. We're sorry to hear that your experience has felt inconsistent, as providing reliable, high-quality service is extremely important to us. Since this review was posted, we have completed a follow-up service to address your concerns. If there is anything further we can do, please don't hesitate to let us know. We value your business and would appreciate the opportunity to earn back your confidence—and your 5-star review.

All U Need Pest Control on Google Maps →

Business details