Tree service · Roslyn Harbor, NY · reviewed since 2017
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%80+43.6Reliability 24%62+15Value 14%100+14.1Replies to reviews 7%76+5.4Craft & service penalty61−3.9Experts Score= 74Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.74SCORE
BGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#35 of 39 tree trimming servicesiPosition by Experts Score among all companies we track in this category. · better than 11%
4.8★★★★★128 Google reviews · 23 photos
94%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
10%1–2★, last 20 reviewsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Customers highlight professional tree removal and trimming services, noting punctual arrivals, thorough cleanup, and fair pricing. Positive reviews frequently mention clear communication and careful handling of hazards like power lines. However, recurring criticism in lower-rated reviews involves missed appointment windows and a lack of responsiveness to follow-up calls or texts after initial estimates.
Google rating: 4.8 out of 5 from 128 reviews (94% five-star).
Reviews on this page: 128 Google reviews (110 with written comments, 7 with photos).
Owner responses: the business replied to 91% of reviews.
Most recent review: August 6, 2026.
Service: Tree Trimming Service serving Roslyn Harbor, New York.
Data from Google, last updated October 28, 2026.
Score profile vs other tree trimming services
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: craft & service.
Allstate Tree & Shrub Corp.Tree Trimming Services median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Allstate Tree & Shrub Corp.: 80/100 on this factor. Category median: 94.A
80
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Allstate Tree & Shrub Corp.: 62/100 on this factor. Category median: 91.B
62
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Allstate Tree & Shrub Corp.: 61/100 on this factor. Category median: 98.B
61
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Allstate Tree & Shrub Corp.: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Allstate Tree & Shrub Corp.: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Allstate Tree & Shrub Corp.: 76/100 on this factor. Category median: 76.B
76
Bar = this company · dark tick = category median.
Star ratings
128 Google reviews we collected
4.8of 5
5 stars12094%
4 stars32%
3 stars00%
2 stars22%
1 star32%
Praise vs complaints
Phrases our text analysis found in 110 written reviews
98%praise
Praise29898%
Complaints72%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price133%
Reasonable267%
Overpriced00%
Not sure00%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude6722%
Speed & response6321%
Price & value5418%
Would recommend5317%
Quality & results4715%
Communication134%
Honesty & trust83%
What customers talk about
We read 110 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“His team did a nice job with the tree and cleaning up after as well.”
“They are pretty quick and they made sure to clean up right after.”
“Second time using Allstate who offers professional and thorough service at a great price.”
“Called this company to get an estimate on a tree removal in my backyard in Brooklyn.”
“I'm super happy with how everything went and would recommend Jerry and the team at Allstate Tree & Shrub to anyone!”
“They're receiving a 5 star rating because: of the great service provided.”
“Frankie was my main contact and very easy to work with.”
“Very honest and best price on Long Island that’s for sure.”
People customers mention
Jerry14 reviews
Francisco5 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Allstate Tree & Shrub Corp. for 4 kinds of job. Pick one to see what they paid and said.
MMARY2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
This crew deserves each five star rating they get. They went over and above what I asked for. It was exciting for me to watch them turn two old tired overgrown trees into beautiful trees once more.
AAmitLocal Guide · 23 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
Fast and clean service. Very honest and best price on Long Island that’s for sure. (Believe me I checked) thankyou guys appreciate you. Ask for Jerry he’ll take care of you
AAndrewLocal Guide · 65 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
I have to say thanks to Jerry, his brother Frankie, and the team. You all did such an amazing job! They are pretty quick and they made sure to clean up right after. There is absolutely zero mess and they did all of this for an incredibly unbeatable price. I would never use another company again. Thanks again!
SSteven11 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★
They trimmed the large tree in my backyard after a storm. Frankie was my main contact and very easy to work with. His team did a nice job with the tree and cleaning up after as well.
Tree trimming & pruning
JJames5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★
Had my tree removed May 16, 2026.
Great crew and foreman. couple of phone lines were in tree they knew exactly how to cut around without damaging wires.
Removed stump, branches and cleaned area.
Asked them if they could save some wood for my fire fireplace.
They cut it up and stacked it on my wood rack.
All were…
GGerald6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★
The work was done very professional and courteous. After the work was done they did an excellent clean up job.
This crew deserves each five star rating they get. They went over and above what I asked for. It was exciting for me to watch them turn two old tired overgrown trees into beautiful trees once more.
Response from the owner · 2 months ago
Thanks so much for the 5 star review Mary , much appreciated for the kind words, we hope you can refer us to others.
A
Amit AlfandariLocal Guide · 23 reviewsiTotal number of Google reviews Amit has written across all businesses on Google Maps, not just this one.
Fast and clean service. Very honest and best price on Long Island that’s for sure. (Believe me I checked) thankyou guys appreciate you. Ask for Jerry he’ll take care of you
Response from the owner · 2 months ago
It was a pleasure to work with you Amit and hear such kind words from your experience!
A
Andrew KimLocal Guide · 65 reviewsiTotal number of Google reviews Andrew has written across all businesses on Google Maps, not just this one.
I have to say thanks to Jerry, his brother Frankie, and the team. You all did such an amazing job! They are pretty quick and they made sure to clean up right after. There is absolutely zero mess and they did all of this for an incredibly unbeatable price. I would never use another company again. Thanks again!
Response from the owner · 3 months ago
Hello Andrew , thank you for being a great client to work with, we appreciate your great review and are looking forward to any future business with you.
S
Steven Schwartz11 reviewsiTotal number of Google reviews Steven has written across all businesses on Google Maps, not just this one.
They trimmed the large tree in my backyard after a storm. Frankie was my main contact and very easy to work with. His team did a nice job with the tree and cleaning up after as well.
Services: Tree trimming & pruning
Response from the owner · 4 months ago
Hello Steven, thank you for choosing Allstate Tree & Shrub. We appreciate your business and for taking the time to leave this positive review. We look forward to serving you in the future. Have a great day Steven!
J
James McKee5 reviewsiTotal number of Google reviews James has written across all businesses on Google Maps, not just this one.
Had my tree removed May 16, 2026.
Great crew and foreman. couple of phone lines were in tree they knew exactly how to cut around without damaging wires.
Removed stump, branches and cleaned area.
Asked them if they could save some wood for my fire fireplace.
They cut it up and stacked it on my wood rack.
All were courteous and professional. A couple of bottles of water and tip goes a long way.
Response from the owner · 5 months ago
Hello James , thank you for being a great client to work with, we appreciate your great review and are looking forward to any future business with you.
G
Gerald Adams6 reviewsiTotal number of Google reviews Gerald has written across all businesses on Google Maps, not just this one.
The work was done very professional and courteous. After the work was done they did an excellent clean up job.
Response from the owner · 7 months ago
Hello Gerald, thank you for choosing Allstate Tree & Shrub. We appreciate your business and for taking the time to leave this positive review. We look forward to serving you in the future. Have a great day Gerald!
Y
yen fu chenLocal Guide · 18 reviewsiTotal number of Google reviews yen has written across all businesses on Google Maps, not just this one.
I had hired them to remove a tree that fell on our house. They're receiving a 5 star rating because: of the great service provided. They secured the tree so that during the cuts, no additional damages (fallen branches) took place. They did it in so little time and they cleaned the area afterwards. They mulched all the fallen tree. Overall, it was very satisfying to see them clear the tree, safely.
Price assessment: Reasonable price
Services: Tree removal
Response from the owner · 9 months ago
Thanks for the awesome review about our services, Yen . We’re so pleased to hear your kind words, I’ll make sure to pass on your encouraging words. Enjoy your day!
J
Jim2 reviewsiTotal number of Google reviews Jim has written across all businesses on Google Maps, not just this one.
Told them I had a 9a-1p window because I had to leave my house after. They gave me 12pm for an estimate. Never showed up. Will use someone else.
Response from the owner · a year ago
Hi Mr. Jacob. We had a 12-1pm appointment. We called you a half hour before to confirm the appointment and we left you a voicemail. We never heard back from you.
