Alpena Agency, Inc.
How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%52+18.2Reliability 15%35+5.3Craft & service 20%20+4Value 10%64+6.4Momentum 8%26+2.1Track record 7%82+5.7Accountability 5%1+0.1Experts Score= 42Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.42Alpena, MI · 4.8★ (344)
RankPosition by Experts Score among all companies we track in this category.#25
Typical billMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).—
Bad jobsShare of reviews from the last 24 months that gave 1 or 2 stars.6.3%
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Why it scores 42How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%52+18.2Reliability 15%35+5.3Craft & service 20%20+4Value 10%64+6.4Momentum 8%26+2.1Track record 7%82+5.7Accountability 5%1+0.1Experts Score= 42Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.
Satisfaction52
Reliability35
Craft & service20
Value64
Momentum26
Track record82
Accountability1
