Analyzing 8,659,3178.7M ReviewsFor 24,72224.7K Experts
Google reviewers rate American Moving and Hauling 4.9 out of 5 based on 1,427 reviews. Customers frequently praise the crew's punctuality, communication, and careful handling of furniture during local and long-distance moves. However, some low-star reviews cite issues with property damage, missing items, and unprofessional behavior. The owner responds to 89% of these reviews.
Data from Google, last updated November 5, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Bar = this company · dark tick = category median.
1,427 Google reviews we collected
Phrases our text analysis found in 1,319 written reviews
Price verdicts customers left with their Google review
Middle half of what 168 customers paid ($805–$2.5k) · gold mark = category median.
How often each topic comes up in the written reviews
We read 1,319 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“The crew (Jeremie, Chandler, and Montini) arrived right on time and were super nice, professional, and efficient.”
“Title: Unprofessional crew, destroyed furniture, and zero accountability”
“Brandon, Sheldon, Zion and Dion are amazing and nice and efficient and professional and patient”
“they eventually processed a small partial refund for the unreasonable delay fees after intense pushback, their overall service, handling of high-value…”
“I would definitely hire them again in the future and recommend them to others.”
“Unfortunately, I cannot recommend American Moving and Hauling”
“We recently hired American Moving and Hauling for a local move and they did an excellent job.”
“I had a terrible experience with American Moving and Hauling during our recent move.”
“Look no farther for a fair estimate without hidden charges.”
“One sentimental item I had specially framed which was very expensive (a painting of my dad's who has passed) was broken I suspect while the boxes were…”
“Great service, easy to work with, would definitely recommend”
“…t the workers were nice and that my bed was eventually fixed, but the poor communication, incorrect information, delays, damaged furniture, and claims…”
“We would definitely recommend them to anyone looking for reliable and professional movers!”
“They of course lied to the cops and without any further investigation, the cops determined that "the threshold for a crime hadn't been met.”
praise complaint · found by our text analysis, Google review wording unchanged.
Customers hired American Moving and Hauling Inc. for 8 kinds of job. Pick one to see what they paid and said.
We recently hired American Moving and Hauling for a local move and they did an excellent job. Brandon and his crew were amazing, handling all of our furniture with care and ensuring that nothing got broken. I have moved several times in the past few years and this was by far the best experience I have had with a…
Brandon and his crew went above and beyond our expectations! They were professional, polite, and moved with a purpose. Customer Service was 6 star and highly recommend to anyone who needs any kind of moving service! Thank you again gentlemen!
Brandon, Sheldon, Zion and Dion are amazing and nice and efficient and professional and patient
This was our second move with American. Luis and his crew did a great job despite the rainy weather. I would recommend them to anyone needing to move.
I honestly can’t say enough wonderful things about Suzanne, Omari, and George! They were absolutely OUTSTANDING from beginning to end. They were professional, respectful, incredibly friendly, and genuinely went above and beyond to make the experience smooth, stress-free, and enjoyable. I’ve moved many times in my…
Top notch customer service from the call to the delivery. Delivery crew was punctual, professional, cooperative, and friendly. They gave white glove level service in moving and setup of furniture moved. First time using this moving company. I’ll absolutely will be using them again for any future moves and…
| Job | Reviews | Category typical |
|---|---|---|
| Local moving | 163 | $529–$1.4k |
| In-state moving | 64 | $415–$1.8k |
| Oversized-item moving | 53 | $228–$656 |
| Moving-related packing | 44 | $344–$966 |
| Furniture assembly | 43 | $135–$996 |
| Senior moving | 42 | $569–$1.6k |
| Furniture disassembly | 36 | — |
| Small furniture moving | 33 | $166–$731 |
4.9 ★★★★★ 1,427 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Oh my god!! These guys are beyond top notch. They are monsters in the best way! Use this company! Use this company! Use this company!! I am fully impressed, amazed, bedazzled, in awe, and all the things. I felt safe with these guys. My stuff wasn’t messed up. They took care of my belongings like it was their own. Love you guys!!
We recently hired American Moving and Hauling for a local move and they did an excellent job. Brandon and his crew were amazing, handling all of our furniture with care and ensuring that nothing got broken. I have moved several times in the past few years and this was by far the best experience I have had with a moving company. I would definitely hire them again in the future and recommend them to others.
We had a great experience! The crew (Jeremie, Chandler, and Montini) arrived right on time and were super nice, professional, and efficient. They worked quickly while still taking great care of our furniture and belongings. Everything went smoothly from start to finish and they made the day so much less stressful! We would definitely recommend them to anyone looking for reliable and professional movers!
Brandon and his crew went above and beyond our expectations! They were professional, polite, and moved with a purpose. Customer Service was 6 star and highly recommend to anyone who needs any kind of moving service! Thank you again gentlemen!
Great crew! Great leader!
Thank you, Mark! We truly appreciate your kind words. We're glad to hear our crew made your moving experience a great one. We'll be sure to share your feedback with the team. Thank you for choosing American Moving and Hauling!
Brandon, Sheldon, Zion and Dion are amazing and nice and efficient and professional and patient
Thank you, Amy! We’re glad Brandon, Sheldon, Zion, and Dion impressed you with their efficiency, professionalism, and patience. We’ll be sure to share your kind words with them. Thank you for choosing us for your move!
This company is a bunch of painters waste they refused to move us because they found some stuff on one of the boxesrhey are not a great company to use they only want people who. Will or has money Irecomnd not to use them for anything they like to start a job then quit
Sir, your ENTIRE home was covered in DOG FECES! All the floors, boxes and mattresses. We do not put our customers business out publicly, however we will make an exception in this case because you are slandering us. We value our employees and we REFUSE to have them perform a move in these deplorable conditions. The first thing you should do is take some accountability for the state of your home.
This was our second move with American. Luis and his crew did a great job despite the rainy weather. I would recommend them to anyone needing to move.
Sherri, thank you for trusting American Moving & Hauling with your move once again! Having returning customers like you means the world to us. We're thrilled to hear that Luis and his crew delivered excellent service despite the challenges of the rainy weather. Our team takes pride in working hard and making every move as smooth and stress-free as possible, regardless of the conditions. We'll be sure to share your kind words with Luis and his crew. Thank you for your loyalty, your wonderful review, and your recommendation!
Guys were awesome! Fast, efficient and courteous and wonderful. They went above and beyond.
Thank you so much, Rosemary! We truly appreciate your wonderful review and 5-star rating. We're thrilled to hear that our team provided fast, efficient, and courteous service while going above and beyond your expectations. Making every move as smooth and stress-free as possible is always our goal. Thank you for choosing American Moving & Hauling!
I honestly can’t say enough wonderful things about Suzanne, Omari, and George! They were absolutely OUTSTANDING from beginning to end. They were professional, respectful, incredibly friendly, and genuinely went above and beyond to make the experience smooth, stress-free, and enjoyable. I’ve moved many times in my life and “enjoyable” is not a word I ever thought I’d use to describe the experience. This team changed that. ☺️ They handled and protected my furniture and belongings as if they were their own. Their attention to detail was exceptional, and I am so grateful for the amazing job they did. Suzanne, without a doubt, is the strongest, hardest working woman I’ve ever met, and an absolute doll. I can’t praise this team enough and would use them again without hesitation. Thank you so much!!
Shay, what an amazing review! Thank you for taking the time to recognize Suzanne, Omari, and George. We’re especially happy to hear that they went above and beyond to protect your belongings and make your move stress-free. Suzanne is an incredible part of our team, and it means so much to see her hard work and dedication recognized. Providing this level of service is what American Moving & Hauling strives for every day. Thank you for your trust, your recommendation, and your thoughtful words!
Analyzing 8,659,3178.7M ReviewsFor 24,72224.7K Experts
