Analyzing 9,108,2729.1M ReviewsFor 25,80125.8K Experts
Google reviewers rate American Plumbing and Drain Services five stars based on 105 reviews, highlighting rapid response times, same-day availability, and clear communication regarding upfront pricing. Customers frequently mention services such as water heater repairs, drain clearing, filtration system installations, and pump replacements, noting that technicians are punctual, professional, and knowledgeable. The business owner replies to 96% of reviews, and no recurring criticisms appear in the provided excerpts, which consistently describe efficient and courteous service experiences.
Data from Google, last updated October 25, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: satisfaction and value; weakest: reliability.
Bar = this company · dark tick = category median.
105 Google reviews we collected
Phrases our text analysis found in 90 written reviews
Price verdicts customers left with their Google review
Middle half of what 42 customers paid ($209–$484) · gold mark = category median.
How often each topic comes up in the written reviews
We read 90 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“RB was exceptional and arrived quickly to diagnose and repair our hot water heater!”
“So helpful, saved me time and money and was extremely nice.”
“I would feel completely comfortable referring him to my clients because the person I recommend reflects on me and my company as well.”
“Awesome experience with American Plumbing and Drain.”
“He was able to schedule us within 48 hours , and his services were prompt, thorough and reasonably priced.”
“He took the time to explain how a hot water heater is supposed to work and explained the upfront repair cost clearly.”
“He is knowledgeable and carries out his work with a great deal of integrity.”
praise complaint · found by our text analysis, Google review wording unchanged.
Customers hired American Plumbing and Drain Services for 7 kinds of job. Pick one to see what they paid and said.
Installed new valve for ice maker for new fridge. RB came out within a hour of my request for service. Always nice to work with RB
Prompt response to inquiry and quick service! Technician was done within 10 minutes and provided additional details for our knowledge.
American Plumbing came on time and took care of two issues in my home. The service was professional and friendly. Highly reccomend
Our toilet overflowed and flooded our downstairs. We called Thumbtack and RB came at 10:00 at night and snaked the drain, fixed the problem and was done in less than an hour! Super professional, knowledgeable and friendly!! Thank you! Thank you! Thank you!!
RB is a great plumber. I contacted him on Sunday and was able to come on Monday! I hope I won’t need a plumber for awhile, but if I do I will call RB
Great experience! He did an excellent job installing my whole-house water filtration system. Very professional, knowledgeable, and detail-oriented. The installation looks clean and everything works perfectly. Highly recommend!
| Job | Reviews | Category typical |
|---|---|---|
| Toilet repair | 16 | $239–$680 |
| Plumbing pipe repair | 9 | $353–$1.4k |
| Plumbing leak detection | 6 | $205–$630 |
| Water heater installation | 6 | $1.2k–$2.5k |
| Faucet installation | 4 | $340–$867 |
| Garbage disposal installation | 2 | $366–$656 |
| Faucet repair | 2 | $228–$585 |
5.0 ★★★★★ 105 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
RB was exceptional and arrived quickly to diagnose and repair our hot water heater! He took the time to explain how a hot water heater is supposed to work and explained the upfront repair cost clearly. I highly recommend and will definitely use again.
Super fast, reasonable pricing, courteous service!!
Was on time, fast and good work. Recommend to any who needs repair
Awesome experience with American Plumbing and Drain. So helpful, saved me time and money and was extremely nice. Highly recommend for any plumbing needs!
Excellent service! Professional and friendly! Great value!
Thank you so much, Tracy! We truly appreciate your kind words.We're happy to hear you were pleased with our faucet installation service and pricing. Thank you for trusting American Plumbing and Drain Services. We look forward to helping you again whenever you need us!
RB is excellent. Not only did he fix the toilet handle but he made the appropriate adjustments on it to not have this problem again anytime soon. He was very responsive and educational.
Thank you so much, DaWanda, for your kind words . We’re happy to hear you were pleased with our service. We always want to make sure the job is done right and help prevent future issues. We truly appreciate your trust in us and look forward to helping you again whenever needed!
Installed new valve for ice maker for new fridge. RB came out within a hour of my request for service. Always nice to work with RB
Thank you so much, V ! We’re glad we could respond quickly and get your new refrigerator's ice maker valve installed. Providing reliable service at a fair price is always important to us. We truly appreciate your continued trust and support, and it’s always a pleasure working with you!
Prompt response to inquiry and quick service! Technician was done within 10 minutes and provided additional details for our knowledge.
Thank you so much, Evanne, for your wonderful review! We're happy to hear that you were pleased with our quick response and service. We believe it's important not only to fix the problem but also to help our customers understand the work being done. We truly appreciate your trust in us and look forward to assisting you with any future plumbing needs!
RB provides excellent customer service. Would highly recommend.
Thank you, Josh, for the 5-star review and recommendation! Providing excellent customer service is very important to us, and we truly appreciate your support. Thank you for choosing American Plumbing & Drain!
The response time was excellent. The technician was very professional and pleasant.
Thank you so much, Charlene, for your kind words! We're happy to hear that you had a positive experience with our team. Providing prompt, professional, and friendly service is always our priority. We truly appreciate you choosing us for your plumbing needs and hope to serve you again in the future!
Analyzing 9,108,2729.1M ReviewsFor 25,80125.8K Experts
