Analyzing 6,740,6586.7M ReviewsFor 19,01719K Experts
Google reviewers rate Animal Care Center 4.8 out of 5 based on 241 reviews, with the owner responding to 95% of comments. Customers frequently praise the staff's kindness, clear communication regarding costs, and efficient handling of appointments, including same-day visits for urgent issues. Recurring themes include compassionate care for senior pets and thorough explanations during procedures. However, a small number of low-star reviews criticize billing discrepancies, a lack of transparency about service details, and specific scheduling or containment incidents.
Data from Google, last updated October 25, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: craft & service.
Bar = this company · dark tick = category median.
241 Google reviews we collected
Phrases our text analysis found in 185 written reviews
Price verdicts customers left with their Google review
How often each topic comes up in the written reviews
We read 185 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“They were kind and gentle with him, they even cried with me.”
“…pets are treated like family instead of just another appointment, I highly recommend giving them a try.…”
“Everything was thoroughly explained throughout the entire process, including what everything costs before anything was done so no surprises.”
“After transmitting my data from this vet to Ark animal hospital we were able to enjoy a quick laugh at just how incompetent this vet was.”
“Macie looked him over and immediately scheduled to neuter him and took great care of Max and made him a priority and her and her staff and techs have…”
“Clean office and friendly staff with affordable rates.”
“Called to inquire about services and prices.”
“Great and honest care for my cat and have even followed up to ensure treatment is working.”
“They do care about my puppies 🐶 and I feel they are very honest .”
praise complaint · found by our text analysis, Google review wording unchanged.
Customers hired Animal Care Center for 1 kind of job. Pick one to see what they paid and said.
They have definitely earned my business! Great and honest care for my cat and have even followed up to ensure treatment is working. Impressive!
The staff was extremely nice & informative. Worked very well & smoothly with my dog, thanks.
With a breaking heart I took my 16 year old dog there to be put down. They were kind and gentle with him, they even cried with me.
Some of the kindest staff we've experienced. Our pets aren't always excited to be here since they get shots more often than not when they come but they love the people.
Excellent Dr and staff . I highly recommend this Clinic . They do care about my puppies 🐶 and I feel they are very honest . They have a wonderful communication system . They are reliable , honest , and very friendly . Dr. Macie , is very understanding and FRIENDLY. She welcomed all my 5 puppies and made us feel at…
My 7 year old golden retriever was due for shots and made an appointment for him to get them. In the meantime he started having issues and discovered he had a bad infection that had caused his testicles to swell abnormally and that’s where the infection was located. So when we went in for the shots it turned to a…
| Job | Reviews | Category typical |
|---|---|---|
| Large animals | 9 | — |
4.8 ★★★★★ 241 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
They have definitely earned my business! Great and honest care for my cat and have even followed up to ensure treatment is working. Impressive!
Thank you so much for your kind review!!
The staff was extremely nice & informative. Worked very well & smoothly with my dog, thanks.
Thank you for your review!!!!
With a breaking heart I took my 16 year old dog there to be put down. They were kind and gentle with him, they even cried with me.
We are grateful for your review. Thinking of you during this time of grief.
Some of the kindest staff we've experienced. Our pets aren't always excited to be here since they get shots more often than not when they come but they love the people.
Thank you!
Compassionate care for my 15 yo Molly girl
Thank you for your review!!
The best anywhere...Caroline loves them.
Thank you for the kind review!!
Excellent Dr and staff . I highly recommend this Clinic . They do care about my puppies 🐶 and I feel they are very honest . They have a wonderful communication system . They are reliable , honest , and very friendly . Dr. Macie , is very understanding and FRIENDLY. She welcomed all my 5 puppies and made us feel at home ; Especially, that we are new in the area. She treated my puppies with so much love and her assistant is great. With closed eyes , recommend Dr. Macie and her entire staff .
Wow!! Thank you so much for your kind review! We appreciate you.
My 7 year old golden retriever was due for shots and made an appointment for him to get them. In the meantime he started having issues and discovered he had a bad infection that had caused his testicles to swell abnormally and that’s where the infection was located. So when we went in for the shots it turned to a more serious issue and Dr. Macie looked him over and immediately scheduled to neuter him and took great care of Max and made him a priority and her and her staff and techs have just been the absolute best at checking on him to make sure he is healing properly. I would recommend Animal Care Center 10/10. They are the absolute best most professional and caring vet clinic in the area and treated me and Max like family, would never go anywhere else for Max.
Wow!! Thanks so much for your review! We love Max and Dr Macie is so happy he has healed so well.
I have been taking my pets here for years. Very good Vets & Tecs.
We always love to see you and your fur babies! Thanks for your review!
Dr. Macey and her staff are the best experience you'll have!
Aww! Thank you so much Daniel!
Analyzing 6,740,6586.7M ReviewsFor 19,01719K Experts
