APX Softwash logo

APX Softwash

Pressure washing service · Columbus, OH · reviewed since 2022

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%94+51.3Reliability 24%96+23.3Value 14%100+14.1Replies to reviews 7%21+1.5Experts Score= 90Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.90SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#52 of 61 pressure washing servicesPosition by Experts Score among all companies we track in this category. · better than 15%
4.9 ★★★★★ 351 Google reviews · 22 photos
96%five-star reviews
4.91★last 12 monthsAverage stars on reviews from the last 12 months only.
0.6%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
3%reviews answered by the owner
Nov 2026latest review

APX Softwash at a glance

Reviewers frequently highlight the company's punctuality, professional communication, and competitive pricing for services including exterior soft washing, power washing, Christmas lighting, and window cleaning. Customers often note the ease of scheduling and the thorough nature of the work, leading to high satisfaction and repeat business. However, lower-rated feedback indicates occasional issues with missed spots, streaking, or perceived damage to wood surfaces, alongside a lack of flexibility in adjusting appointment times.

  • Google rating: 4.9 out of 5 from 351 reviews (96% five-star).
  • Reviews on this page: 351 Google reviews (295 with written comments, 21 with photos).
  • Owner responses: the business replied to 3% of reviews.
  • Most recent review: November 2, 2026.
  • Service: Pressure Washing Service serving Columbus, Ohio.

Data from Google, last updated November 3, 2026.

Score profile vs other pressure washing services

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.

Satisfaction94Reliability96Craft & service100Value100Momentum100Replies to reviews21Satisfaction: 94 (median 98)Reliability: 96 (median 98)Craft & service: 100 (median 100)Value: 100 (median 100)Momentum: 100 (median 100)Replies to reviews: 21 (median 77)
APX SoftwashPressure Washing Services median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.APX Softwash: 94/100 on this factor. Category median: 98.A
94
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.APX Softwash: 96/100 on this factor. Category median: 98.A
96
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.APX Softwash: 100/100 on this factor. Category median: 100.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.APX Softwash: 100/100 on this factor. Category median: 100.A
100
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.APX Softwash: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.APX Softwash: 21/100 on this factor. Category median: 77.D
21

Bar = this company · dark tick = category median.

Star ratings

351 Google reviews we collected

  • 5 stars33896%
  • 4 stars103%
  • 3 stars10%
  • 2 stars21%
  • 1 star00%

Praise vs complaints

Phrases our text analysis found in 295 written reviews

  • Praise66699%
  • Complaints41%

PriceGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Price verdicts customers left with their Google review

  • Great price2938%
  • Reasonable4458%
  • Overpriced00%
  • Not sure34%

Topic share

How often each topic comes up in the written reviews

  • Quality & results16925%
  • Speed & response13921%
  • Would recommend11016%
  • Staff & attitude10115%
  • Price & value7411%
  • Communication6410%
  • Honesty & trust132%

What customers talk about

We read 295 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “Exterior window cleaning and Christmas lighting… excellent service!”
  • “Tanner was responsive, proactive and kept us informed of pricing, dates/time he was to arrive.”
  • “Would definitely recommend him, and will definitely be using his services in the future.”
  • “Their customer service is great and they are professional and easy to work with.”
  • “Booking was very easy, services reasonably priced and our house looks great after the wash.”
    “…but the lack of customer service skill and outright lies make it not worth it.…”
  • “He’s thorough and communicates professionally and in a timely manner.”
  • “Highly recommend APX Softwash for a dependable and affordable exterior cleaning service!”

People customers mention

  • Tanner 33 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Reviews for your job

Customers hired APX Softwash for 6 kinds of job. Pick one to see what they paid and said.

Recent reviews

Lindsey10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 days ago★★★★★

This is our third year using APX Soft Wash for our Christmas lights and each year they turn out amazing! Their customer service is great and they are professional and easy to work with. They do great work!

Teresa9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 days ago★★★★★

Very professional company. Tanner was responsive, proactive and kept us informed of pricing, dates/time he was to arrive. He made the process of Christmas lights for our house so easy. It was a quick process and you don't have to be there for him to complete the job. I would highly recommend.

Great priceService not listed
Nelson5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Sumamente puntual, hizo el trabajo en poco tiempo y quedó muy bien, lleno todas mis expectativas. Muchas gracias, lo recomendaré

Great priceSoft wash cleaning
Jane3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★

Good and prompt communication, very reliable, friendly; competitive pricing. I'm a repeat customer.

Reasonable pricePower/pressure washingSoft wash cleaningRoof cleaning
Kendra6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

We requested quotes from multiple companies however Tanner was so nice and professional. The service was scheduled next day and what a transformation my algae covered yellow home is now yellow again. We would definitely use them again in the future

Reasonable pricePower/pressure washingSoft wash cleaning
MelindaLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Tanner was awesome and came on short notice. He was very accommodating and did an amazing job cleaning our siding! Would definitely recommend him, and will definitely be using his services in the future. House looks great!!!! Thanks again!

Photos

Customer reviews

4.9 ★★★★★ 351 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Amy RuyackLocal Guide · 15 reviewsTotal number of Google reviews Amy has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Thorough cleaning and friendly service.

  • Price assessment: Reasonable price
  • Services: Soft wash cleaning
Lindsey G.10 reviewsTotal number of Google reviews Lindsey has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

This is our third year using APX Soft Wash for our Christmas lights and each year they turn out amazing! Their customer service is great and they are professional and easy to work with. They do great work!

David Potts4 reviewsTotal number of Google reviews David has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Exterior window cleaning and Christmas lighting… excellent service!

  • Price assessment: Reasonable price
  • Services: Interior & exterior window cleaning
Teresa Snedeker9 reviewsTotal number of Google reviews Teresa has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Very professional company. Tanner was responsive, proactive and kept us informed of pricing, dates/time he was to arrive. He made the process of Christmas lights for our house so easy. It was a quick process and you don't have to be there for him to complete the job. I would highly recommend.

  • Price assessment: Great price
  • Services: Service not listed
Ty Day4 reviewsTotal number of Google reviews Ty has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Tanner did an exceptional job, timely and very thorough. Highly recommend!

  • Price assessment: Great price
  • Services: Soft wash cleaning
Vivien Jian4 reviewsTotal number of Google reviews Vivien has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Easy and professional communication. The job was done efficiently.

Nelson Mendez5 reviewsTotal number of Google reviews Nelson has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Sumamente puntual, hizo el trabajo en poco tiempo y quedó muy bien, lleno todas mis expectativas. Muchas gracias, lo recomendaré

  • Price assessment: Great price
  • Services: Soft wash cleaning
Jane Kush3 reviewsTotal number of Google reviews Jane has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Good and prompt communication, very reliable, friendly; competitive pricing. I'm a repeat customer.

  • Price assessment: Reasonable price
  • Services: Power/pressure washing, Soft wash cleaning, Roof cleaning
Kendra Stanley6 reviewsTotal number of Google reviews Kendra has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

We requested quotes from multiple companies however Tanner was so nice and professional. The service was scheduled next day and what a transformation my algae covered yellow home is now yellow again. We would definitely use them again in the future

  • Price assessment: Reasonable price
  • Services: Power/pressure washing, Soft wash cleaning
zak matheny6 reviewsTotal number of Google reviews zak has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great service and quick response.

  • Price assessment: Reasonable price
  • Services: Power/pressure washing

APX Softwash on Google Maps →

Business details