Physical therapy clinic · Minooka, IL · reviewed since 2019
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 69%97+67.2Reliability 31%94+28.9Experts Score= 96Not enough data for value, replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.96SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#28 of 114 therapistsiPosition by Experts Score among all companies we track in this category. · better than 76%
5.0★★★★★113 Google reviews · 6 photos
99%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★, last 20 reviewsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Athletico Physical Therapy - Channahon at a glance
Google reviewers rate Athletico Physical Therapy in Channahon five stars based on 113 reviews, with the owner responding to 47 percent of comments. Customers frequently cite the staff's professionalism, friendliness, and thorough explanations as key factors in their recovery from surgeries and chronic pain. Many note the clinic's organized approach and the provision of home exercises. One low-star review mentions a concern regarding a therapist's mask policy and a delayed notification about a potential exposure.
Google rating: 5.0 out of 5 from 113 reviews (99% five-star).
Reviews on this page: 113 Google reviews (101 with written comments, 2 with photos).
Owner responses: the business replied to 47% of reviews.
Most recent review: October 27, 2026.
Service: Therapist serving Minooka, Illinois.
Data from Google, last updated October 28, 2026.
Score profile vs other therapists
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: reliability.
This companyTherapists median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Athletico Physical Therapy - Channahon: 97/100 on this factor. Category median: 90.A
97
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Athletico Physical Therapy - Channahon: 94/100 on this factor. Category median: 88.A
94
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 99.–
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ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 98.–
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MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Athletico Physical Therapy - Channahon: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 60.–
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Bar = this company · dark tick = category median.
Star ratings
113 Google reviews we collected
5.0of 5
5 stars11299%
4 stars00%
3 stars00%
2 stars00%
1 star11%
Praise vs complaints
Phrases our text analysis found in 101 written reviews
97%praise
Praise12397%
Complaints43%
Topic share
How often each topic comes up in the written reviews
6topics
Staff & attitude6753%
Would recommend3124%
Quality & results129%
Speed & response129%
Communication43%
Honesty & trust11%
What customers talk about
We read 101 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“The physical therapists here are very professional and knowledgeable.”
“Would recommend coming here for your therapy needs they just don’t treat you like a patient but a friend”
“They are very knowledgeable, thorough, and friendly.”
“Erin was instrumental in my remarkably quick recovery.”
“I’ve had this therapy before so I know what a slow steady process it can be.”
“Leslie was very professional and listened to all my concerns.”
People customers mention
Leslie13 reviews
Katie10 reviews
Erin5 reviews
Chantell4 reviews
Dustin3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Recent reviews
LLori3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a day ago★★★★★
When I first came to Athletico, I was in a lot of pain and had very little movement in my left hip and leg. After a few months of working with the therapists here, I gradually regained more and more movement with very little pain or having no pain at all. The physical therapists here are very professional and…
KKristin1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★
Katie M is the best PT! She is incredibly kind and personable. Katie has been amazing with helping me manage my post stroke muscle tone and spasticity. She very knowledgeable and uses multiple techniques to navigate the many challenges my body gives me. She always has an answer to my many questions and has gone as…
MMichael10 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
I had the pleasure of working with Erin Boe as my physical therapist following shoulder surgery for a labrum tear, and I cannot speak highly enough of the care I received. Erin was instrumental in my remarkably quick recovery. She strikes the perfect balance of being personable and approachable while maintaining the…
BBob1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
The friendly staff guided me through my therapy. I feel better than I have for several years. They have provided me with a set of exercises and the appropriate bands to continue at home. THANKS!!!
BBrian4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
From the front desk to the technicians to the therapist everyone has been great.i been grateful for the past several weeks to be coming here for therapy. I had back fusion surgery and I’m feeling much better from coming here. Would recommend coming here for your therapy needs they just don’t treat you like a patient but a friend
CConnor2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
The employees at Athletico are amazing. They have helped me recover after my shoulder surgery and I am thankful for them. Katie, Erin, and Leslie are great and so kind as well. I would highly recommend Athletico.
When I first came to Athletico, I was in a lot of pain and had very little movement in my left hip and leg. After a few months of working with the therapists here, I gradually regained more and more movement with very little pain or having no pain at all. The physical therapists here are very professional and knowledgeable. They knew exactly what treatment plan I needed. I truly enjoyed my experience at Athletico. I looked forward to going to therapy not only to get back to normal but to spend time with the pleasant people who work here.
Thanks Colton, Leslie, Kate and Alex for helping me feel so much better.
Gloria McBride
Response from the owner · a day ago
Lori, we are so happy to hear about your positive experience at Athletico Physical Therapy - Channahon. It's wonderful to know that our professional and knowledgeable therapists were able to help you regain movement and reduce your pain. Your kind words about Colton, Leslie, Kate, and Alex are greatly appreciated, and we’re glad you enjoyed your time with our team. Thank you for sharing your journey with us and for your generous rating.
K
Kristin Walls1 reviewiTotal number of Google reviews Kristin has written across all businesses on Google Maps, not just this one.
Katie M is the best PT! She is incredibly kind and personable. Katie has been amazing with helping me manage my post stroke muscle tone and spasticity. She very knowledgeable and uses multiple techniques to navigate the many challenges my body gives me. She always has an answer to my many questions and has gone as far as to research them further. I cannot say enough positive things about her and her dedication to helping her patients.
Response from the owner · 6 months ago
Kristin, thank you for sharing your wonderful experience with Katie M at Athletico Physical Therapy - Channahon. We are pleased to hear how her kindness, expertise, and dedication have positively impacted your recovery journey. It's great to know that her personalized approach and commitment to finding answers have been beneficial in managing your post-stroke muscle tone and spasticity. Your feedback is truly appreciated and will be shared with Katie and the team.
M
Michael Marquez10 reviewsiTotal number of Google reviews Michael has written across all businesses on Google Maps, not just this one.
I had the pleasure of working with Erin Boe as my physical therapist following shoulder surgery for a labrum tear, and I cannot speak highly enough of the care I received. Erin was instrumental in my remarkably quick recovery. She strikes the perfect balance of being personable and approachable while maintaining the discipline needed to ensure her patients stay on track and achieve optimal results.
On Erin’s days off, PTA Leslie Yezo stepped in and provided equally excellent care. She was always kind, attentive, and made sure the continuity and quality of my treatment remained consistent.
I wholeheartedly recommend this outstanding team of professionals. If you're in need of physical therapy and are local, be sure to schedule with Erin and Leslie, you’ll be in great hands.
Response from the owner · a year ago
Michael, we're happy to hear that you had a positive experience with Erin and Leslie at Athletico - Channahon. It's great to know that their hard work helped you recover quickly. Thank you for sharing and for your kind recommendation!
B
Bob Wheeler1 reviewiTotal number of Google reviews Bob has written across all businesses on Google Maps, not just this one.
The friendly staff guided me through my therapy. I feel better than I have for several years. They have provided me with a set of exercises and the appropriate bands to continue at home. THANKS!!!
Response from the owner · a year ago
Bob, thank you for your kind words and this wonderful review! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. Wishing you all the best!
B
Brian Rogers4 reviewsiTotal number of Google reviews Brian has written across all businesses on Google Maps, not just this one.
From the front desk to the technicians to the therapist everyone has been great.i been grateful for the past several weeks to be coming here for therapy. I had back fusion surgery and I’m feeling much better from coming here. Would recommend coming here for your therapy needs they just don’t treat you like a patient but a friend
Response from the owner · a year ago
Brian, we're glad to hear your positive experience at Athletico - Channahon and that you're feeling much better. Thank you for the recommendation and for highlighting our welcoming team!
C
Connor Latta2 reviewsiTotal number of Google reviews Connor has written across all businesses on Google Maps, not just this one.
The employees at Athletico are amazing. They have helped me recover after my shoulder surgery and I am thankful for them. Katie, Erin, and Leslie are great and so kind as well. I would highly recommend Athletico.
Response from the owner · a year ago
Connor, we're happy we could be part of your recovery journey! Thank you for sharing with the world the great care that you received and how Katie, Erin and Leslie played a large role in your recovery process.
D
Daniel Peak3 reviewsiTotal number of Google reviews Daniel has written across all businesses on Google Maps, not just this one.
I used Athletico about 5 years ago with good results, but my therapists this time have a flow so I work with several during one session. They have a greater variety of exercises and focus more on me,,my needs and improvement…..
AND ARE FUN!
When youre working hard it’s a treat to see clever seasonal decorations and an occasional challlenge to wear fun clothing. I ‘m very pleased with. ATHLETICO CHANNAHON.
Response from the owner · 2 years ago
Hi Marlene - It's wonderful to know that our team and their creative touches have made your sessions enjoyable and effective. Thank you for your kind words and for choosing us again!
