Analyzing 7,643,0887.6M ReviewsFor 21,58621.6K Experts
Customers frequently praise the shop for fair pricing, quick turnaround times, and clear communication regarding transmission repairs and replacements. Positive reviews highlight the staff's honesty and ability to resolve issues faster and cheaper than dealerships. However, a minority of low-star reviews criticize the shop for unresolved mechanical problems, extended repair durations, and a lack of accountability or updates when vehicles remain unfinished.
Data from Google, last updated November 1, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Bar = this company · dark tick = category median.
69 Google reviews we collected
Phrases our text analysis found in 53 written reviews
Price verdicts customers left with their Google review
How often each topic comes up in the written reviews
We read 53 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Jason and his crew were phenomenal; honest, fair and trustworthy.”
“Highly recommend for any automatic transmission service, repair or replacement.”
“I got it picked up after hours and one of the lines came off I called him and he came and fixed it on the side of the road.”
“Was still leaking and slipping.”
“I couldn't be happier with the quality work, professionalism and quick turn around.”
“Spoke to Jason, very responsive and gave me exactly what I asked for!”
“He is honest and fair and was able to resolve my issue.”
“…mer service job was done quick not to mention good prices and great communication.…”
praise complaint · found by our text analysis, Google review wording unchanged.
Customers hired ATR of Columbia for 1 kind of job. Pick one to see what they paid and said.
Jason and his crew were phenomenal; honest, fair and trustworthy. Highly recommend for any automatic transmission service, repair or replacement.
Very happy with this place. Will recommend to any and everyone who needs transmission work. Honest and fair, what more can you ask for?
Met the owner Jason, he is real cool down to earth guy. He is honest and fair and was able to resolve my issue. I definitely will return and recommend all new customers to his business.
I’d like to give a huge thank you to ATR Of Columbia on the repair of transmission. I had Jason rebuild my transmission and today it was ready to be picked up. I got it picked up after hours and one of the lines came off I called him and he came and fixed it on the side of the road. Great customer service and highly recommend him. Thank you again sir
Awesome turn around time and one of the cheapest I spoke to on top of that. Good guys Id recommend for sure.
Great experience start to finish! Their price was almost $1500 cheaper than a dealership to put a new transmission in our Traverse! Highly recommend!
| Job | Reviews | Category typical |
|---|---|---|
| Transmission | 11 | — |
4.6 ★★★★★ 69 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Jason and his crew were phenomenal; honest, fair and trustworthy. Highly recommend for any automatic transmission service, repair or replacement.
Very professional and trustworthy!
Friendly crew and good service
Very happy with this place. Will recommend to any and everyone who needs transmission work. Honest and fair, what more can you ask for?
Met the owner Jason, he is real cool down to earth guy. He is honest and fair and was able to resolve my issue. I definitely will return and recommend all new customers to his business.
I’d like to give a huge thank you to ATR Of Columbia on the repair of transmission. I had Jason rebuild my transmission and today it was ready to be picked up. I got it picked up after hours and one of the lines came off I called him and he came and fixed it on the side of the road. Great customer service and highly recommend him. Thank you again sir
Awesome turn around time and one of the cheapest I spoke to on top of that. Good guys Id recommend for sure.
Great service. Definitely recommend!
Great experience start to finish! Their price was almost $1500 cheaper than a dealership to put a new transmission in our Traverse! Highly recommend!
Yeah, they're probably the best shop in town for price, and they do awesome work. They rebuilt my daughter's transmission in two or three days. Awesome shop
Analyzing 7,643,0887.6M ReviewsFor 21,58621.6K Experts
