#1
Mayberry's All Things Automotive
“Great and timely work; refreshingly transparent quoting / approval systems and processes. Mark was a pleasure to do business with.” — Google review
Experts Reviews · 2026 Ratings
The Best Auto Repair Shops in Columbia, TN
We graded 10 companies on seven things customers actually report: satisfaction, reliability, workmanship, value, momentum, track record and how owners handle complaints.
$1.3ktypical jobMedian of the bill customers reported in their Google review (Google asks reviewers for a price range; we use the middle of each range).
98%say the price was fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.
4.84★average ratingPlain average of every Google star rating we collected for these companies.
2.7%bad jobs (1–2★, 2 yrs)Share of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
From 150,212 Google reviews of 348 top-rated auto repair shops nationwide; 10 of them in Columbia, TN. Updated November 2, 2026.
Find the right company for your job
Pick the job — we re-rank companies by how customers rated that exact job.
Overall ratings
Experts Score 0–100Experts Score (0–100)Absolute quality first: recency-weighted star average (≈54%), share of 1–2★ reviews (≈24%), customers’ price verdicts (≈14%), owner replies to critical reviews (≈7%); minus up to 10 points each for complaints flagged in Google review highlights and for a real slide in recent ratings. Hover a company’s score on its page for the full breakdown. and a letter grade per factor (A = top 20% of auto repair shops).
| # | Company | ScoreExperts Score (0–100)Absolute quality first: recency-weighted star average (≈54%), share of 1–2★ reviews (≈24%), customers’ price verdicts (≈14%), owner replies to critical reviews (≈7%); minus up to 10 points each for complaints flagged in Google review highlights and for a real slide in recent ratings. Hover a company’s score on its page for the full breakdown. | FactorsFactor grades, in orderSatisfaction (54%): Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Reliability (24%): How rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Craft & service (0%): Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Value (14%): Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Momentum (0%): Penalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Replies to reviews (7%): How often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.One letter per factor score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = below 20. | ★Google star rating as shown on Google Maps. | Typical billMedian bill customers of this company reported in their reviews (needs 3+ priced reviews). |
|---|---|---|---|---|---|
| 1 | Mayberry's All Things AutomotiveColumbia, TN | A 94How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%97+52.9Reliability 24%96+23.3Value 14%100+14.1Replies to reviews 7%59+4.2Experts Score= 94Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | AAAAAC | 4.94 | — |
| 2 |  Alchemy AutomotiveColumbia, TN | A 93How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%93+54.6Reliability 26%89+23.2Value 15%100+15.2Experts Score= 93Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | AA–AA– | 4.95 | — |
| 3 |  ColorKraft Auto RefinishersColumbia, TN | A 81How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%81+44.2Reliability 24%67+16.2Value 14%100+14.1Replies to reviews 7%97+6.9Experts Score= 81Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | ABAAAA | 4.83 | — |
| 4 |  Ford of Columbia ServiceColumbia, TN | A 80How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%86+46.9Reliability 24%92+22.3Value 14%85+12Replies to reviews 7%3+0.2Momentum penalty91−0.9Experts Score= 80Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | AA–AAF | 4.85 | — |
| 5 |  Next Level AutomotiveColumbia, TN | B 79How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%80+47Reliability 26%73+19Value 15%98+14.9Momentum penalty79−2.1Experts Score= 79Not enough data for replies to reviews; its weight is shared by the others.Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | AB–AB– | 4.82 | — |
| 6 |  ATR of ColumbiaColumbia, TN | B 75How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%76+41.5Reliability 24%75+18.2Value 14%100+14.1Replies to reviews 7%20+1.4Experts Score= 75Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | BB–AAD | 4.62 | — |
| 7 |  Caliber CollisionColumbia, TN | B 74How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%74+40.4Reliability 24%66+16Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty91−0.9Momentum penalty72−2.8Experts Score= 74Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | BBAABA | 4.74 | — |
| 8 |  Gerber Collision & GlassColumbia, TN | B 72How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%77+42Reliability 24%65+15.8Value 14%94+13.3Replies to reviews 7%80+5.7Craft & service penalty99−0.1Momentum penalty58−4.2Experts Score= 72Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | BBAACA | 4.84 | — |
| 9 |  Better Built Transmission and Air Conditioning ServiceColumbia, TN | B 72How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%73+39.8Reliability 24%73+17.7Value 14%92+13Replies to reviews 7%25+1.8Craft & service penalty99−0.1Experts Score= 72Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | BBAAAD | 4.69 | — |
| 10 | Dunavant's Body Shop and SalesColumbia, TN | B 70How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%75+40.9Reliability 24%68+16.5Value 14%70+9.9Replies to reviews 7%43+3Experts Score= 70Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | BB–BAC | 4.70 | — |
What jobs cost
What customers paid, from the price Google asks reviewers to report.
| Job | Low25th percentile: 1 in 4 customers paid less than this. | TypicalMedian of the bill customers reported in their Google review (Google asks reviewers for a price range; we use the middle of each range). | High75th percentile: 1 in 4 customers paid more than this. | FairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”. |
|---|
Auto Repair Shops in Columbia, TN at a glance
How the 10 auto repair shops we rated in Columbia, TN compare, and what customers praise most.
Experts Score grades
A = score 80+, F = below 20.
- Grade A440%
- Grade B660%
- Grade C00%
- Grade D00%
- Grade F00%
Google ratings
Average stars per company.
- 4.90★ and up220%
- 4.80–4.89★440%
- 4.60–4.79★440%
- Below 4.60★00%
What customers praise
Share of Google review highlights.
- Quality10,71926%
- Professionalism12,16430%
- Responsiveness70%
- Punctuality8,88122%
- Value8,91222%
Was the price fair?
All price verdicts left with reviews.
- Great price8,06644%
- Reasonable9,36851%
- Overpriced4302%
- Not sure5663%
Price verdicts by year
Share calling it great / reasonable / overpriced.
2025
2026
How we grade
Satisfaction (54%) — Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.
Reliability (24%) — How rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.
Craft & service (penalty, up to −10) — Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.
Value (14%) — Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.
Momentum (penalty, up to −10) — Penalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.
Replies to reviews (7%) — How often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.
The 10 best-rated auto repair shops in Columbia, TN average 4.8★ on Google across 1,687 reviews. Mayberry's All Things Automotive has the top rating (4.9★), and Ford of Columbia Service has the most reviews (772). Updated November 1, 2026.
10 companies that meet our bar: rated 4.5★ or higher on Google, with a meaningful review history (1,687 reviews combined) and currently operating. Request a call back and the company will phone you directly.
#2
Ford of Columbia Service
“Always a great experience with this dealer and their service. Sometimes it is hard to get in touch with the phone system, but other than that it is a great experience.” — Google review
#3
Alchemy Automotive
“Excellent customer service as well as service! I thought it was my thermostat it was just a small hose that with a leak. I found my forever mechanics! 🫶🏼 TY both” — Google review
#4
Gerber Collision & Glass
“This shop was the best experience I have ever had. They did an exceptional job and their communication and customer service was the absolute best.” — Google review
#5
ColorKraft Auto Refinishers
“A Huge Thanks to Karen and the whole crew at ColorKraft. They did a Fantastic job on our 2008 Audi A4. Being an older car parts were not easy to find. Leave it to Karen and her team the car looks even better than it did.” — Google review
#6
Caliber Collision
“Caliber in Columbia fixed my daughter’s rear bumper. We were updated frequently through text every step of the way. They worked well with insurance and getting a rental. The work was finished in a week time and they…” — Google review
#7
Better Built Transmission and Air Conditioning Service
“Had 2015 Tahoe towed over there and had transmission rebuilt and back within a week! They said it happens so often, they keep parts in stock! Friendly service from the moment you walk in they door!” — Google review
#8
Dunavant's Body Shop and Sales
“Dunavant’s Body Shop does excellent work! Never had an issues and would highly recommend to anyone. Tracy goes above and beyond to help people out and makes sure the work is done correctly. A Family owned business…” — Google review
#9
ATR of Columbia
“Jason and his crew were phenomenal; honest, fair and trustworthy. Highly recommend for any automatic transmission service, repair or replacement.” — Google review
#10
Next Level Automotive
“I took my car in thinking something was wrong with it, they checked it thoroughly across 2 business days and said it was all good to go. On top of their good communication, they waived my diagnostic fees. I'll be…” — Google review
How we pick auto repair shops in Columbia
We scan Google Maps for auto repair shop listings in and around Columbia, keep only open businesses whose main category matches the service, and require a Google rating of at least 4.5 from at least 20 reviews. Companies are ordered by a confidence-weighted score that balances rating and review volume. We do not accept payment for placement.
Frequently asked questions
Who is the highest-rated auto repair shop in Columbia?
Mayberry's All Things Automotive has the highest Google rating on our Columbia list: 4.9 out of 5 from 225 reviews (as of November 1, 2026).
Which auto repair shop in Columbia has the most reviews?
Ford of Columbia Service has the most Google reviews among the companies listed here: 772, with a 4.8★ average.
How are these auto repair shops chosen?
Only open Columbia-area businesses whose Google category matches the service, rated at least 4.5★ from at least 20 Google reviews. They are ordered by a confidence-weighted score of rating and review volume. Placement is never paid.