Analyzing 7,643,0887.6M ReviewsFor 21,58621.6K Experts
Customers frequently praise the shop for honest pricing, knowledgeable staff, and quick turnaround times on transmission rebuilds and air conditioning repairs. Positive reviews often highlight clear communication and friendly service. However, lower-rated feedback notes instances of billing overages, perceived sloppy craftsmanship, and delays in vehicle return that exceeded estimated timelines.
Data from Google, last updated November 1, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and craft & service; weakest: replies to reviews.
Bar = this company · dark tick = category median.
77 Google reviews we collected
Phrases our text analysis found in 61 written reviews
Price verdicts customers left with their Google review
How often each topic comes up in the written reviews
We read 61 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Friendly service from the moment you walk in they door!”
“They got to my vehicle sooner than expected and did a great job at a fair place.”
“They fixed it quickly, which I appreciate especially this time of year, but sloppy craftsmanship and VERY expensive.”
“Always excellent service with employees and owners that take pride their work!”
“Terrible turn around for this business they tell you 2 to 3 days and they have your car longer than they tell you.”
“I have a transmission issue And I will recommend them to anybody else that I hear is having transmission problems”
“Trustworthy, very honest, helpful, informative, and fare pricing.”
“They were very quick at rebuilding the transmission that was took to them to get rebuilt.”
“Walked me through everything and he was very patient with my mechanical illiteracy.”
praise complaint · found by our text analysis, Google review wording unchanged.
Customers hired Better Built Transmission and Air Conditioning Service for 1 kind of job. Pick one to see what they paid and said.
Marc was super helpful. Walked me through everything and he was very patient with my mechanical illiteracy.
Had 2015 Tahoe towed over there and had transmission rebuilt and back within a week! They said it happens so often, they keep parts in stock! Friendly service from the moment you walk in they door!
I've already had them do two of my vehicle's. Great service and very knowledgeable. Will use again and refer often!
Very reasonable pricing. The mechanic went the extra mile to make sure my A/C condenser had adequate tubing. Great experience!
Absolutely fabulous experience. Mark and team are true honest professionals. It's never fun dealing with transmission issues, but they educated on the process and stood behind their original quote even when the total was higher than originally quoted when the work was done. Can't recommend this shop enough!
I have been up there with two trucks both with transmission problems one, was a total rebuild with a new case, because mine was broken the other, it was an electrical problem. I have been very satisfied with both trucks. Getting back to me in a timely manner. They will have my business next time. I have a…
| Job | Reviews | Category typical |
|---|---|---|
| Transmission | 12 | — |
4.7 ★★★★★ 77 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
I've used Better Built for 26yrs... They are the BEST!
One of the best of the best auto repairs shops in area! Honest good guys!
Marc was super helpful. Walked me through everything and he was very patient with my mechanical illiteracy.
Had 2015 Tahoe towed over there and had transmission rebuilt and back within a week! They said it happens so often, they keep parts in stock! Friendly service from the moment you walk in they door!
I've already had them do two of my vehicle's. Great service and very knowledgeable. Will use again and refer often!
Very reasonable pricing. The mechanic went the extra mile to make sure my A/C condenser had adequate tubing. Great experience!
Always excellent service with employees and owners that take pride their work!
Can't call says number invalid beeps and hangs up.
Absolutely fabulous experience. Mark and team are true honest professionals. It's never fun dealing with transmission issues, but they educated on the process and stood behind their original quote even when the total was higher than originally quoted when the work was done. Can't recommend this shop enough!
I have been up there with two trucks both with transmission problems one, was a total rebuild with a new case, because mine was broken the other, it was an electrical problem. I have been very satisfied with both trucks. Getting back to me in a timely manner. They will have my business next time. I have a transmission issue And I will recommend them to anybody else that I hear is having transmission problems
Better Built Transmission and Air Conditioning Service on Google Maps →
Analyzing 7,643,0887.6M ReviewsFor 21,58621.6K Experts
