Analyzing 7,643,0887.6M ReviewsFor 21,58621.6K Experts
Customers frequently praise the shop for quality body and paint work, friendly service, and efficient handling of insurance claims. Many reviewers note that staff members communicate clearly throughout the repair process and return vehicles on time. However, a pattern of criticism in low-star reviews alleges inflated estimates and incomplete work, such as missed paint areas, which contradicts the generally positive feedback regarding honesty and thoroughness.
Data from Google, last updated November 1, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: replies to reviews.
Bar = this company · dark tick = category median.
50 Google reviews we collected
Phrases our text analysis found in 38 written reviews
Price verdicts customers left with their Google review
How often each topic comes up in the written reviews
We read 38 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Excellent customer service and top notch work completed each time.”
“Never had an issues and would highly recommend to anyone.”
“Very nice family very respectful did Excellent with my car and very kind hearted when it comes to to helping others”
“Excellent work and everyone involved were so helpful and explained everything.”
“They worked with my insurance company and got the repairs completed in a timely manner and took care of everything.”
“…er easy by staying in contact with me throughout the duration of the estimate and repairs.…”
“Is one the best people honestly”
praise complaint · found by our text analysis, Google review wording unchanged.
Customers hired Dunavant's Body Shop and Sales for 2 kinds of job. Pick one to see what they paid and said.
Dunavant’s Body Shop does excellent work! Never had an issues and would highly recommend to anyone. Tracy goes above and beyond to help people out and makes sure the work is done correctly. A Family owned business and you won’t be disappointed in having your vehicle repaired here.
Very nice family very respectful did Excellent with my car and very kind hearted when it comes to to helping others
Dunnavants body shop is best in the business. I have known them for over 40 years. They are the only ones that work on my vehicles. Always do excellent work. Recommend anyone to let them fix there vehicles. You will not be disappointed!!!!
My family and I have had multiple vehicles repaired here. We would not go anywhere else! Excellent customer service and top notch work completed each time. They will work with your insurance company or do out of pocket repairs. Would definitely recommend going to Dunavant’s Body Shop.
I have had multiple vehicles repaired here and they provide great service! They worked with my insurance company and got the repairs completed in a timely manner and took care of everything. Would highly recommend
This body shop is not legit. Please go see for yourself. You will hear no power tools you will see no dust. They only fix a select few cars and They write ridiculous estimates to collect 3 to 5 k from your insurance company. I've received a second estimate for 6200.00 compared to the 12k plus they're estimate…
| Job | Reviews | Category typical |
|---|---|---|
| Body & Trim | 10 | — |
| Painting | 9 | — |
4.7 ★★★★★ 50 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Great people.
Thank you sir! We appreciate you and your business!
Great work and Customer Service
Thank you ma'am! We greatly appreciate you and your business!
Dunavant’s Body Shop does excellent work! Never had an issues and would highly recommend to anyone. Tracy goes above and beyond to help people out and makes sure the work is done correctly. A Family owned business and you won’t be disappointed in having your vehicle repaired here.
Thank you sir! We greatly appreciate you and your business!
Very nice family very respectful did Excellent with my car and very kind hearted when it comes to to helping others
Thank you ma'am! We greatly appreciate you and your business.
Dunnavants body shop is best in the business. I have known them for over 40 years. They are the only ones that work on my vehicles. Always do excellent work. Recommend anyone to let them fix there vehicles. You will not be disappointed!!!!
Thank you sir! We greatly appreciate you and your business!
Professional work completed. Excellent customer service! Highly recommend.
Thank you ma'am! We greatly appreciate you and your business!
My family and I have had multiple vehicles repaired here. We would not go anywhere else! Excellent customer service and top notch work completed each time. They will work with your insurance company or do out of pocket repairs. Would definitely recommend going to Dunavant’s Body Shop.
Thank you sir we appreciate you and your business!
I have had multiple vehicles repaired here and they provide great service! They worked with my insurance company and got the repairs completed in a timely manner and took care of everything. Would highly recommend
Thank you sir we appreciate you and your business!
This body shop is not legit. Please go see for yourself. You will hear no power tools you will see no dust. They only fix a select few cars and They write ridiculous estimates to collect 3 to 5 k from your insurance company. I've received a second estimate for 6200.00 compared to the 12k plus they're estimate reflects. They gave me a receipt for 3900.00 but claim free estimates and they doubled the tow bill. Because of these practices it forces the insurance company to total your vehicle 90 percent of the time. Anyone wanting to see proof please get in touch with me via private message. You think you're getting something because this is represented as a family-owned and operated business all they're doing is screwing you. Don't use this shop unless you like being taken advantage of
Two folks recommended this body shop. Dunavant's is first rate all the way. My car was rear ended. The hitch was replaced in record time. Friendly, competent staff. Insurance was taken care of as well.
Thank you ma’am! We appreciate you and your business.
Analyzing 7,643,0887.6M ReviewsFor 21,58621.6K Experts
