Mayberry's All Things Automotive logo

Mayberry's All Things Automotive

Auto repair shop · Columbia, TN · reviewed since 2015

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%97+52.9Reliability 24%96+23.3Value 14%100+14.1Replies to reviews 7%59+4.2Experts Score= 94Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.94SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#67 of 348 auto repair shopsPosition by Experts Score among all companies we track in this category. · better than 81%
4.9 ★★★★★ 225 Google reviews · 8 photos
98%five-star reviews
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
65%reviews answered by the owner
Oct 2026latest review

Mayberry's All Things Automotive at a glance

Customers frequently cite fair pricing, quick turnaround times, and transparent communication as key benefits of the auto repair services. Many reviewers highlight that the shop avoids unnecessary repairs and provides clear estimates, often completing work on the same day. However, a few lower-rated comments criticize the labor costs as high and note that the shop does not provide estimates over the phone.

  • Google rating: 4.9 out of 5 from 225 reviews (98% five-star).
  • Reviews on this page: 225 Google reviews (164 with written comments).
  • Owner responses: the business replied to 65% of reviews.
  • Most recent review: October 29, 2026.
  • Service: Auto Repair Shop serving Columbia, Tennessee.

Data from Google, last updated November 1, 2026.

Score profile vs other auto repair shops

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.

Satisfaction97Reliability96Craft & service100Value100Momentum100Replies to reviews59Satisfaction: 97 (median 89)Reliability: 96 (median 86)Craft & service: 100 (median 99)Value: 100 (median 100)Momentum: 100 (median 100)Replies to reviews: 59 (median 60)
This companyAuto Repair Shops median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Mayberry's All Things Automotive: 97/100 on this factor. Category median: 89.A
97
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Mayberry's All Things Automotive: 96/100 on this factor. Category median: 86.A
96
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Mayberry's All Things Automotive: 100/100 on this factor. Category median: 99.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Mayberry's All Things Automotive: 100/100 on this factor. Category median: 100.A
100
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Mayberry's All Things Automotive: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Mayberry's All Things Automotive: 59/100 on this factor. Category median: 60.C
59

Bar = this company · dark tick = category median.

Star ratings

225 Google reviews we collected

  • 5 stars22098%
  • 4 stars10%
  • 3 stars10%
  • 2 stars21%
  • 1 star10%

Praise vs complaints

Phrases our text analysis found in 164 written reviews

  • Praise28899%
  • Complaints21%

PriceGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Price verdicts customers left with their Google review

  • Great price2328%
  • Reasonable5972%
  • Overpriced00%
  • Not sure00%

Topic share

How often each topic comes up in the written reviews

  • Price & value5720%
  • Quality & results5619%
  • Staff & attitude4516%
  • Honesty & trust4516%
  • Speed & response3913%
  • Would recommend3612%
  • Communication124%

What customers talk about

We read 164 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “I told them what I needed they’re more than happy to help me out, price is very fair and work was promptly done.”
    “They fixed my cars ac and didn't over charge me.”
  • “Great service extremely fast work I would highly recommend them”
  • “Friendly and reasonable pricing on services and the best mechanic work around”
  • “Great and timely work; refreshingly transparent quoting / approval systems and processes.”
  • “Did a simple front and rear brake job on my pickup for $400, with quick turnaround.”
  • “Definitely coming back for my next service highly recommended!”
  • “Mayberry’s was “up front” on all details (time frame to fix, time to find parts, cost to repair, communication, etc.”

People customers mention

  • Mark 14 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Reviews for your job

Customers hired Mayberry's All Things Automotive for 2 kinds of job. Pick one to see what they paid and said.

Recent reviews

KeeganLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 days ago★★★★★

Great and timely work; refreshingly transparent quoting / approval systems and processes. Mark was a pleasure to do business with.

Reasonable priceService not listed
Charles2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

This place is great! I told them what I needed they’re more than happy to help me out, price is very fair and work was promptly done. Definitely coming back for my next service highly recommended!

Great priceService not listed
James4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

I ONLY take my vehicles to Mark Mayberry. We have been letting him take care of our vehicles for over 5 years now. It’s hard to find a mechanic that you can trust. We just picked up our Durango today and we are always pleased with his work. Really good dude.

Reasonable priceEngine repair
Edward9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★

Mark Mayberry was great! He called me to keep me updated and did a great job fixing my truck.

Ronnie4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★

Mayberry's is #1 automotive shop in Columbia. Friendly and reasonable pricing on services and the best mechanic work around

Reasonable priceService not listed
Dean7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 weeks ago★★★★★

Mark and his crew allways do a great job for me ,honest and allways backs his work , thank you so much .

Reasonable priceService not listed

Photos

Customer reviews

4.9 ★★★★★ 225 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Keegan SmithLocal Guide · 21 reviewsTotal number of Google reviews Keegan has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great and timely work; refreshingly transparent quoting / approval systems and processes. Mark was a pleasure to do business with.

  • Price assessment: Reasonable price
  • Services: Service not listed
Marilyn Mcguire10 reviewsTotal number of Google reviews Marilyn has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great service extremely fast work I would highly recommend them

  • Price assessment: Reasonable price
  • Services: Engine repair
Charles2 reviewsTotal number of Google reviews Charles has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

This place is great! I told them what I needed they’re more than happy to help me out, price is very fair and work was promptly done. Definitely coming back for my next service highly recommended!

  • Price assessment: Great price
  • Services: Service not listed
James Boys Show4 reviewsTotal number of Google reviews James has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I ONLY take my vehicles to Mark Mayberry. We have been letting him take care of our vehicles for over 5 years now. It’s hard to find a mechanic that you can trust. We just picked up our Durango today and we are always pleased with his work. Really good dude.

  • Price assessment: Reasonable price
  • Services: Engine repair
rose steagall3 reviewsTotal number of Google reviews rose has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Always pleased

  • Price assessment: Reasonable price
  • Services: Engine repair
Response from the owner · 2 months ago

Thank you Miss Rose

Edward Petrovich9 reviewsTotal number of Google reviews Edward has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Mark Mayberry was great! He called me to keep me updated and did a great job fixing my truck.

Ronnie Dowling Jr4 reviewsTotal number of Google reviews Ronnie has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Mayberry's is #1 automotive shop in Columbia. Friendly and reasonable pricing on services and the best mechanic work around

  • Price assessment: Reasonable price
  • Services: Service not listed
Response from the owner · a year ago

Thanks Ronnie

Dean Butler7 reviewsTotal number of Google reviews Dean has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Mark and his crew allways do a great job for me ,honest and allways backs his work , thank you so much .

  • Price assessment: Reasonable price
  • Services: Service not listed
Response from the owner · 6 months ago

Thank you Dean

JASON SPARKS2 reviewsTotal number of Google reviews JASON has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Best mechanic in Columbia hands down. Always fast and reliable. Sometimes a little difficult to get into, but guess that’s just what you’d expect from someone this good.

J JonesLocal Guide · 36 reviewsTotal number of Google reviews J has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Being new to the area, and in need of car repairs, Mayberry's excellent google rating prompted me to call them. I agree with everyone, Mayberry's is a top notch business with friendly customer service and excellent automotive service! I left a 2nd car with them for service as well and I will recommend them to anyone! Thanks to Mark at Mayberry's All Things Automotive.

  • Price assessment: Reasonable price
  • Services: Engine repair, Brakes
Response from the owner · 6 months ago

Thank you Mr Jones

Mayberry's All Things Automotive on Google Maps →

Business details

  • Address: 1503 Herbert Lewis Dr, Columbia, TN 38401
  • Phone: (931) 388-9900
  • Service area: Columbia, TN