Analyzing 5,890,1035.9M ReviewsFor 16,26616.3K Experts
Google reviewers rate Austin Cleaning Service five stars based on 433 reviews, highlighting thorough cleaning for move-ins, move-outs, and recurring appointments. Customers frequently praise the crew's punctuality, professional demeanor, and flexible scheduling, noting that communication via text and email is responsive and convenient. Pricing is described as reasonable, with payment methods including cash, Venmo, and Zelle. While most feedback is positive, one critic noted unprofessional behavior due to a lack of response to initial contact attempts via email and phone.
Data from Google, last updated October 26, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Bar = this company · dark tick = category median.
433 Google reviews we collected
Phrases our text analysis found in 419 written reviews
Price verdicts customers left with their Google review
Middle half of what 15 customers paid ($188–$440) · gold mark = category median.
How often each topic comes up in the written reviews
We read 419 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“They were thorough and did a fantastic job cleaning our home.”
“The crew was fast and efficient doing the work with no problems.”
“She is so nice and polite and does her job perfectly”
“Austin Cleaning Service is my go-to any time I need a true deep clean.”
“Maria cleaned the shower glass to make it transparent and neatly organized my bathroom counter.”
“Showed up on time, did a thorough clean, reasonably priced.”
“Very responsive and easy communication, and they were able to schedule a cleaning at my home within 2 days of me calling them.”
“A company’s lack of communication says so much about them.”
praise complaint · found by our text analysis, Google review wording unchanged.
Customers hired Austin Cleaning Service for 4 kinds of job. Pick one to see what they paid and said.
10/10 cleaning for a move out. Did more than I expected and would use them again
Miriam was great I mean it She is so nice and polite and does her job perfectly I will definitely ask for her in a month or so
Showed up on time, did a thorough clean, reasonably priced. Couldn't ask for much more than this!
Friendly service. Got a premium cleaning because I haven't cleaned my place in 6 months.
They did a great job. Very responsive and easy communication, and they were able to schedule a cleaning at my home within 2 days of me calling them. They text as well which made things very convenient. The cleaning was well done, and everyone I interacted with was professional and friendly. Would recommend them to others!
My cleaning team did a phenomenal job making my 2 BD 2 BA house look amazing! They showed up on time, were efficient and diligent, and left the place looking spotlessly clean. I will definitely come back to Austin Cleaning Service for future needs!!
| Job | Reviews | Category typical |
|---|---|---|
| Moving-related cleaning | 12 | $263–$447 |
| Standard cleaning | 9 | $153–$221 |
| Deep clean | 5 | $271–$614 |
| General housekeeping | 2 | — |
5.0 ★★★★★ 433 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
10/10 Great service - quick and thorough.
They were thorough and did a fantastic job cleaning our home. Also had very flexible availability and were able to help out last minute.
10/10 cleaning for a move out. Did more than I expected and would use them again
Miriam was great I mean it She is so nice and polite and does her job perfectly I will definitely ask for her in a month or so
Great and very professional service! Great communication as well.
Great job
The crew was fast and efficient doing the work with no problems.👍🏼
Showed up on time, did a thorough clean, reasonably priced. Couldn't ask for much more than this!
The crew did a great job again and the scheduling person is excellent.
Great and fast clean
Analyzing 5,890,1035.9M ReviewsFor 16,26616.3K Experts
