iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%89+48.5Reliability 24%88+21.3Value 14%100+14.1Replies to reviews 7%76+5.4Craft & service penalty99−0.1Experts Score= 89Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.89SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#84 of 230 mobile dog groomersiPosition by Experts Score among all companies we track in this category. · better than 64%
4.9★★★★★69 Google reviews · 22 photos
94%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Customers frequently praise the facility for its training, boarding, and grooming services, highlighting the staff's knowledge, punctuality, and responsive communication. Many note that the team treats pets with care and provides clear guidance on behavior. However, some low-star reviews criticize the lack of proactive updates regarding a dog's progress or minor injuries, while one complaint specifically mentions high grooming costs relative to the time spent on the service.
Google rating: 4.9 out of 5 from 69 reviews (94% five-star).
Reviews on this page: 69 Google reviews (59 with written comments, 16 with photos).
Owner responses: the business replied to 99% of reviews.
Most recent review: October 7, 2026.
Service: Mobile Dog Groomer serving Gillette, Wyoming.
Data from Google, last updated November 1, 2026.
Score profile vs other mobile dog groomers
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
B3 K9 Training & BoardingMobile Dog Groomers median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.B3 K9 Training & Boarding: 89/100 on this factor. Category median: 87.A
89
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.B3 K9 Training & Boarding: 88/100 on this factor. Category median: 82.A
88
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.B3 K9 Training & Boarding: 99/100 on this factor. Category median: 96.A
99
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.B3 K9 Training & Boarding: 100/100 on this factor. Category median: 96.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.B3 K9 Training & Boarding: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.B3 K9 Training & Boarding: 76/100 on this factor. Category median: 51.B
76
Bar = this company · dark tick = category median.
Star ratings
69 Google reviews we collected
4.9of 5
5 stars6594%
4 stars11%
3 stars11%
2 stars11%
1 star11%
Praise vs complaints
Phrases our text analysis found in 59 written reviews
98%praise
Praise5498%
Complaints12%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price1077%
Reasonable323%
Overpriced00%
Not sure00%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude1731%
Quality & results1527%
Would recommend1120%
Honesty & trust59%
Speed & response47%
Price & value24%
Communication12%
What customers talk about
We read 59 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Hands down the kindest, best, and most knowledgeable kennel in Northeast Wyoming.”
“Great service, very knowledgeable with difficult dogs.”
“I highly recommend B3K9 to anyone looking for training, boarding, or grooming services.”
“We appreciate the honest advice and care that our "fur babies" receive every visit, whether it's grooming or boarding!”
“We had to go out of townI emailed Greg to check on my dog and within minutes I had a response back.”
“I would say this place is worth the money.”
“The trainers kept us updated throughout her stay (even sent us pictures ), guided us on how to maintain consistency at home, and clearly explained wha…”
People customers mention
Christy5 reviews
Callan4 reviews
Greg4 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired B3 K9 Training & Boarding for 4 kinds of job. Pick one to see what they paid and said.
DawnLocal Guide · 23 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
Hands down the kindest, best, and most knowledgeable kennel in Northeast Wyoming. They helped my family train a rescue dog that was one step away from bad things. She needed extra training and she was better for it. We appreciate the honest advice and care that our "fur babies" receive every visit, whether it's…
Great priceDog boarding with trainingDog groomingDog boarding
Lori1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★
I have trusted the family at B3K9 with my dogs for years. Not only did Callan train two of my dogs, but B3K9 is also the only boarding facility I use in the area. Whenever I drop my dogs off, I know they will be safe, well cared for, and treated like family.
That trust was reinforced again today when Christy…
Great priceDog groomingDog boardingDog training
ShelleLocal Guide · 43 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★
I only trust them when it comes to boarding Magoo. Greg is great with him. We had to go out of townI emailed Greg to check on my dog and within minutes I had a response back. Great service, very knowledgeable with difficult dogs. I know when I leave my boy he is safe and well taken care of. Thank you for being such an amazing business.
Great priceDog boarding
christa1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★
Kristi always does an amazing job!! Theo always comes back looking so handsome!!
Great priceDog grooming
David8 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★
This is by far the best dog service/training/boarding place in Gillette. Greg, Christy, and Callan are not only fantastic at what they do, but they are great people as well.
Kallie2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★
Christy has groomed three of my dogs and she never fails to amaze me! I’m super picky when it comes to getting them groomed and she never lets me down, my dogs always come back looking amazing. She’s wonderful to work with and is very talented! I 100% recommend her to anyone and everyone!
Hands down the kindest, best, and most knowledgeable kennel in Northeast Wyoming. They helped my family train a rescue dog that was one step away from bad things. She needed extra training and she was better for it. We appreciate the honest advice and care that our "fur babies" receive every visit, whether it's grooming or boarding!! Definitely a crew with a passion!!
Price assessment: Great price
Services: Dog boarding with training, Dog grooming, Dog boarding
Response from the owner · 3 weeks ago
Thank you for your support and letting us work with you!
Rebel WoodLocal Guide · 7 reviewsiTotal number of Google reviews Rebel has written across all businesses on Google Maps, not just this one.
I have trusted the family at B3K9 with my dogs for years. Not only did Callan train two of my dogs, but B3K9 is also the only boarding facility I use in the area. Whenever I drop my dogs off, I know they will be safe, well cared for, and treated like family.
That trust was reinforced again today when Christy groomed my two doodles. They arrived matted and in need of their summer cuts, and they came home looking fantastic. I am so grateful for Christy’s care, patience, and the love she showed my dogs while they were with her.
I highly recommend B3K9 to anyone looking for training, boarding, or grooming services. Their dedication to both pets and their owners is truly exceptional.
Thank you for always loving my boys like they are your own. Knowing they are in such caring hands gives me complete peace of mind.
Price assessment: Great price
Services: Dog grooming, Dog boarding, Dog training
Response from the owner · 4 months ago
Thank you so much. We always enjoy their visits.
Shelle ArcherLocal Guide · 43 reviewsiTotal number of Google reviews Shelle has written across all businesses on Google Maps, not just this one.
I only trust them when it comes to boarding Magoo. Greg is great with him. We had to go out of townI emailed Greg to check on my dog and within minutes I had a response back. Great service, very knowledgeable with difficult dogs. I know when I leave my boy he is safe and well taken care of. Thank you for being such an amazing business.
Price assessment: Great price
Services: Dog boarding
Response from the owner · 5 months ago
Thank you so much! Mr. Magoo is always welcome! 🤗
Alexys Flores-Sponsler4 reviewsiTotal number of Google reviews Alexys has written across all businesses on Google Maps, not just this one.
This is by far the best dog service/training/boarding place in Gillette. Greg, Christy, and Callan are not only fantastic at what they do, but they are great people as well.
Response from the owner · 7 months ago
Thank you, we appreciate all three of you :)
Christina Williams8 reviewsiTotal number of Google reviews Christina has written across all businesses on Google Maps, not just this one.
Christy has groomed three of my dogs and she never fails to amaze me! I’m super picky when it comes to getting them groomed and she never lets me down, my dogs always come back looking amazing. She’s wonderful to work with and is very talented! I 100% recommend her to anyone and everyone!
Price assessment: Great price
Services: Dog grooming
Response from the owner · 7 months ago
Thank so much! I love my getting to help people get their best friends all cleaned up and happy.
