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The Little Grooming Salon

Pet groomer · Gillette, WY · reviewed since 2016

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 69%92+63.7Reliability 31%93+28.6Experts Score= 92Not enough data for value, replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.92SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#58 of 230 mobile dog groomersPosition by Experts Score among all companies we track in this category. · better than 75%
5.0 ★★★★★ 23 Google reviews · 19 photos
96%five-star reviews
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
0%1–2★, last 20 reviewsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
96%reviews answered by the owner
Oct 2026latest review

The Little Grooming Salon at a glance

Google reviewers rate The Little Grooming Salon five stars based on twenty-three reviews, with the owner responding to most feedback. Customers frequently cite fair pricing, flexible scheduling, and the gentle care provided to their pets. The grooming results are described as thorough, leaving dogs looking refreshed and well-groomed. No significant criticisms appear in the provided excerpts, as all reviews express satisfaction with the service quality and the overall experience.

  • Google rating: 5.0 out of 5 from 23 reviews (96% five-star).
  • Reviews on this page: 23 Google reviews (18 with written comments).
  • Owner responses: the business replied to 96% of reviews.
  • Most recent review: October 8, 2026.
  • Service: Mobile Dog Groomer serving Gillette, Wyoming.

Data from Google, last updated November 1, 2026.

Score profile vs other mobile dog groomers

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and reliability; weakest: satisfaction.

Satisfaction92Reliability93Craft & service–Value–Momentum100Replies to reviews–Satisfaction: 92 (median 87)Reliability: 93 (median 82)Momentum: 100 (median 100)
The Little Grooming SalonMobile Dog Groomers median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.The Little Grooming Salon: 92/100 on this factor. Category median: 87.A
92
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.The Little Grooming Salon: 93/100 on this factor. Category median: 82.A
93
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 96.–
–
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 96.–
–
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.The Little Grooming Salon: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 51.–
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Bar = this company · dark tick = category median.

Star ratings

23 Google reviews we collected

  • 5 stars2296%
  • 4 stars14%
  • 3 stars00%
  • 2 stars00%
  • 1 star00%

Praise vs complaints

Phrases our text analysis found in 18 written reviews

  • Praise13100%
  • Complaints00%

Topic share

How often each topic comes up in the written reviews

  • Quality & results538%
  • Staff & attitude431%
  • Would recommend215%
  • Speed & response18%
  • Price & value18%

What customers talk about

We read 18 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “My pets love Marni and she does a great job for a reasonable price!”
  • “The owner was also very helpful in letting me drop him off early due to work.”
  • “Highly recommend!”
  • “Marni was my pet groomer for over 7 years I've recently moved I can only hope my new groomer is as efficient”

praise complaint · found by our text analysis, Google review wording unchanged.

Recent reviews

Angelface6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Marni is exceptional! She does a great job & is fairly priced. Our dog loves going to her. She's treated with care & love. Highly recommend!!!

Mavis15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Marni was my pet groomer for over 7 years I've recently moved I can only hope my new groomer is as efficient

Jeremy5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I got lucky by having a friend suggest this heaven on earth for my dogs! My dogs love her as a groomer. She is a very caring and loving pet person.

Heather8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

We took our Sheltie and he came out a whole new dog! And his hair trim is flawless!! Thank you he will be a frequent customer. The owner was also very helpful in letting me drop him off early due to work. I would give her 10 stars if I could :)

Kevin4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 years ago★★★★★

Very pleased with the appearance of our dog after her cut. Great overall experience

Photos

Customer reviews

5.0 ★★★★★ 23 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Angelface6 reviewsTotal number of Google reviews Angelface has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Marni is exceptional! She does a great job & is fairly priced. Our dog loves going to her. She's treated with care & love. Highly recommend!!!

Rita6 reviewsTotal number of Google reviews Rita has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Always good

Response from the owner · 3 years ago

Thank you so much.

Mavis Wedel15 reviewsTotal number of Google reviews Mavis has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Marni was my pet groomer for over 7 years I've recently moved I can only hope my new groomer is as efficient

Response from the owner · 3 years ago

Thanks hun. I'm going to miss you and Vincent.

LJLocal Guide · 19 reviewsTotal number of Google reviews LJ has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Really nice place. Loved the service. 👍😃 Would definitely recommend!!!

Response from the owner · 3 years ago

Thank you so much.

Jeremy Foster5 reviewsTotal number of Google reviews Jeremy has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I got lucky by having a friend suggest this heaven on earth for my dogs! My dogs love her as a groomer. She is a very caring and loving pet person.

Response from the owner · 3 years ago

Awe thank you so much.

Heather Cason8 reviewsTotal number of Google reviews Heather has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

We took our Sheltie and he came out a whole new dog! And his hair trim is flawless!! Thank you he will be a frequent customer. The owner was also very helpful in letting me drop him off early due to work. I would give her 10 stars if I could :)

Response from the owner · 4 years ago

Thank you for this kind review.

Rebecca HortonLocal Guide · 19 reviewsTotal number of Google reviews Rebecca has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Marni does an excellent job with our boys. They love her

Response from the owner · 5 years ago

Thanks hun, I love your boys too!

Rachel WickerLocal Guide · 89 reviewsTotal number of Google reviews Rachel has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Best in town. One year later... Still Best in town!!

Response from the owner · 6 years ago

Thank you!

Carene Weinand7 reviewsTotal number of Google reviews Carene has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

My pets love Marni and she does a great job for a reasonable price!!

Response from the owner · Edited 5 years ago

Thank you, we love grooming Cooper and you new little boy.

Allen BethkeLocal Guide · 44 reviewsTotal number of Google reviews Allen has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Good

Response from the owner · 7 years ago

Thank you!

The Little Grooming Salon on Google Maps →

Business details