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Simply Grooming

Pet groomer · Gillette, WY · reviewed since 2020

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%84+45.8Reliability 24%75+18.2Value 14%87+12.3Replies to reviews 7%47+3.3Experts Score= 80Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.80SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#133 of 230 mobile dog groomersPosition by Experts Score among all companies we track in this category. · better than 42%
4.8 ★★★★★ 40 Google reviews · 24 photos
93%five-star reviews
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
5%1–2★, last 20 reviewsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
33%reviews answered by the owner
Sep 2026latest review

Simply Grooming at a glance

Google reviewers rate Simply Grooming 4.8 out of 5 based on 40 reviews, with the owner responding to 33% of them. Customers frequently praise the staff's kindness, patience, and ability to keep dogs calm during baths, trims, and nail care. Many note that the facility is clean and that pricing is reasonable for the quality of service provided. However, one recurring criticism involves instances where nails were not trimmed or ears were not cleaned as expected, without prior communication to the owner.

  • Google rating: 4.8 out of 5 from 40 reviews (93% five-star).
  • Reviews on this page: 40 Google reviews (31 with written comments, 8 with photos).
  • Owner responses: the business replied to 33% of reviews.
  • Most recent review: September 26, 2026.
  • Service: Mobile Dog Groomer serving Gillette, Wyoming.

Data from Google, last updated November 1, 2026.

Score profile vs other mobile dog groomers

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: replies to reviews.

Satisfaction84Reliability75Craft & service–Value87Momentum100Replies to reviews47Satisfaction: 84 (median 87)Reliability: 75 (median 82)Value: 87 (median 96)Momentum: 100 (median 100)Replies to reviews: 47 (median 51)
Simply GroomingMobile Dog Groomers median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Simply Grooming: 84/100 on this factor. Category median: 87.A
84
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Simply Grooming: 75/100 on this factor. Category median: 82.B
75
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 96.–
–
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Simply Grooming: 87/100 on this factor. Category median: 96.A
87
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Simply Grooming: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Simply Grooming: 47/100 on this factor. Category median: 51.C
47

Bar = this company · dark tick = category median.

Star ratings

40 Google reviews we collected

  • 5 stars3793%
  • 4 stars00%
  • 3 stars25%
  • 2 stars13%
  • 1 star00%

Praise vs complaints

Phrases our text analysis found in 31 written reviews

  • Praise3197%
  • Complaints13%

PriceGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Price verdicts customers left with their Google review

  • Great price267%
  • Reasonable133%
  • Overpriced00%
  • Not sure00%

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude1341%
  • Quality & results619%
  • Price & value413%
  • Would recommend413%
  • Honesty & trust39%
  • Speed & response26%

What customers talk about

We read 31 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “She was kind and asked us what we wanted as far as the trim goes.”
  • “They always do a fantastic job bathing and grooming, as well as taking care of them pre and post appointment.”
  • “We were so happy with the reasonable price and customer service, absolutely will be back.”
  • “Highly recommend if you're looking for knowledgeable groomers.”
  • “I wish more dog groomers were this honest with their pricing!”
  • “Took my puppy there for her first time and they were really good and fast at trimming her nails.”

praise complaint · found by our text analysis, Google review wording unchanged.

Reviews for your job

Customers hired Simply Grooming for 3 kinds of job. Pick one to see what they paid and said.

Recent reviews

kawichick928Local Guide · 39 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

They squeezed my aussie in on a Saturday she looked horrible when i dropped her off shedding and matted looking im very pleased and thankful

Customer photo from kawichick928's review
Samantha14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Alyssa is very kind and patient with our dogs. They love going here and we really appreciate her and her whole crew in there.

Dog full service grooming
KrisLocal Guide · 82 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Have been going here for years with my two dogs. They always do a fantastic job bathing and grooming, as well as taking care of them pre and post appointment. Everyone I've met is super kind and helpful. Love this place!

Customer photo from Kris's review
KaseyLocal Guide · 60 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Brought our Corgi in for a trim and wash. She looks, feels, and smells wonderful. The front desk check in was a pleasant experience. She was kind and asked us what we wanted as far as the trim goes. I wish we didn't live 5 hours away so we could visit more often. Also the price is well worth the service. I wish more…

Customer photo from Kasey's reviewCustomer photo from Kasey's reviewCustomer photo from Kasey's review
Great priceDog ear cleaningDog anal gland expressionDog grooming
Kelsey10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

My golden has been here a few times. Each time she comes out SO soft and pretty. I just always get a basic bath brush and trim, and they’re always delivering on what I ask. The way they trim their fur around their little puppy feet is too cute. I just need to remember to get my dog scheduled more often - especially…

seth11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

They are always so great with our pups. Boarded our 3 poodles for a week. They were in great spirits and clean when we picked them up

Photos

Customer reviews

4.8 ★★★★★ 40 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Filter by topic — each topic is highlighted in the reviews in the same color
kawichick928 kawichick928Local Guide · 39 reviewsTotal number of Google reviews kawichick928 has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

They squeezed my aussie in on a Saturday she looked horrible when i dropped her off shedding and matted looking im very pleased and thankful

Samantha Gross14 reviewsTotal number of Google reviews Samantha has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Alyssa is very kind and patient with our dogs. They love going here and we really appreciate her and her whole crew in there.

  • Services: Dog full service grooming
Response from the owner · 2 months ago

Thank you so much! We love Chester, Zip and Bailey! They make our day every time they are there!

Kris MindrumLocal Guide · 82 reviewsTotal number of Google reviews Kris has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Have been going here for years with my two dogs. They always do a fantastic job bathing and grooming, as well as taking care of them pre and post appointment. Everyone I've met is super kind and helpful. Love this place!

Response from the owner · 2 months ago

Thank you! Boost and Max are always a joy to work with! And we were so excited to meet Oakley too!

Kasey CurtisLocal Guide · 60 reviewsTotal number of Google reviews Kasey has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Brought our Corgi in for a trim and wash. She looks, feels, and smells wonderful. The front desk check in was a pleasant experience. She was kind and asked us what we wanted as far as the trim goes. I wish we didn't live 5 hours away so we could visit more often. Also the price is well worth the service. I wish more dog groomers were this honest with their pricing!!

  • Price assessment: Great price
  • Services: Dog ear cleaning, Dog anal gland expression, Dog grooming, Dog bathing and blow dry, Dog nail trimming
Kelsey Law10 reviewsTotal number of Google reviews Kelsey has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

My golden has been here a few times. Each time she comes out SO soft and pretty. I just always get a basic bath brush and trim, and they’re always delivering on what I ask. The way they trim their fur around their little puppy feet is too cute. I just need to remember to get my dog scheduled more often - especially during peak shedding season. The hair loss is extremely less the few weeks following the grooming session! And of course, everyone working is always so nice and friendly.

seth bowman11 reviewsTotal number of Google reviews seth has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

They are always so great with our pups. Boarded our 3 poodles for a week. They were in great spirits and clean when we picked them up

Response from the owner · 4 years ago

Thanks for the great review Seth! Your pups were great, and we would have them back anytime!

Elizabeth PaffLocal Guide · 86 reviewsTotal number of Google reviews Elizabeth has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Took my puppy there for her first time and they were really good and fast at trimming her nails. Thank you so much Simply Grooming!

itza pazLocal Guide · 15 reviewsTotal number of Google reviews itza has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I am so happy I found a place where compassion and excellent costumer service is first. My Luna needed a bath with urgency, and she is a big girl, German Shepherd long hair, and they were so patient and helpful getting her in. I had to reschedule a few times because she needed some vaccines. The final result was a beautiful girl all clean and smelling great! So thank you Simply Grooming for being so kind and taking good care of my Luna!

Ashley Kopacz1 reviewTotal number of Google reviews Ashley has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

The first few times we brought our dogs here they were awesome, one of our dogs doesn’t love nail trims but he does okay for us at home and they were able to trim his nails here. However, the last few times we’ve picked our two dogs up, their nails weren’t trimmed and ears weren’t cleaned like they said they do and never mentioned anything to us. One time I asked how our one dog was doing for nail trims to which they replied “oh he’s been just fine,” but his nails weren’t even trimmed. And the most recent time we took them we had gotten rescheduled due to a groomer being out sick, which I totally understand, but we had to move our appointment to a different day than we were scheduled for and we showed up and they never scheduled us, they squeezed us in which was awesome, but we waited 4 hours for them to be done. If we would’ve known it was going to be that long we would’ve come back another day. Our dogs never have issues being dropped off somewhere, but this time our one slipped his collar twice to go back with them which also concerned me. We picked them up and once again, nails not trimmed and ears not cleaned and our one dog still had dirt on her belly. Overall, very disappointed and will be seeking a new groomer.

Response from the owner · 2 years ago

Good Afternoon Ashley! We are sorry to hear about your bad experience with us, and we certainly did not realize things were missed on your pets... This is definitely something we need to reflect on! I can't say why you felt your animals didn't want to be in our facility, but I do know we treat every animal that comes to our facility with the best care possible. If you remember, we have a "Satisfaction Guarantee" listed in our customer contract... You can reach out to us anytime within 48 hours to get all corrections made at no additional charge! If this still leaves you wanting to seek out a different groomer, we understand, but we would love if you would give us the opportunity to correct what was wrong with the groom. Please contact us!

T. BergLocal Guide · 18 reviewsTotal number of Google reviews T. has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

The ladies are very friendly! Trusted them with my pups when I first walked in. Prices seem to be very reasonable

Simply Grooming on Google Maps →

Business details

  • Address: 900 Axel's Ave, Gillette, WY 82718
  • Phone: (307) 622-3477
  • Service area: Gillette, WY