They squeezed my aussie in on a Saturday she looked horrible when i dropped her off shedding and matted looking im very pleased and thankful

Simply Grooming
Simply Grooming at a glance
Google reviewers rate Simply Grooming 4.8 out of 5 based on 40 reviews, with the owner responding to 33% of them. Customers frequently praise the staff's kindness, patience, and ability to keep dogs calm during baths, trims, and nail care. Many note that the facility is clean and that pricing is reasonable for the quality of service provided. However, one recurring criticism involves instances where nails were not trimmed or ears were not cleaned as expected, without prior communication to the owner.
- Google rating: 4.8 out of 5 from 40 reviews (93% five-star).
- Reviews on this page: 40 Google reviews (31 with written comments, 8 with photos).
- Owner responses: the business replied to 33% of reviews.
- Most recent review: September 26, 2026.
- Service: Mobile Dog Groomer serving Gillette, Wyoming.
Data from Google, last updated November 1, 2026.
Score profile vs other mobile dog groomers
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: replies to reviews.
Bar = this company · dark tick = category median.
Star ratings
40 Google reviews we collected
- 5 stars3793%
- 4 stars00%
- 3 stars25%
- 2 stars13%
- 1 star00%
Praise vs complaints
Phrases our text analysis found in 31 written reviews
- Praise3197%
- Complaints13%
PriceGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
- Great price267%
- Reasonable133%
- Overpriced00%
- Not sure00%
Topic share
How often each topic comes up in the written reviews
- Staff & attitude1341%
- Quality & results619%
- Price & value413%
- Would recommend413%
- Honesty & trust39%
- Speed & response26%
What customers talk about
We read 31 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“She was kind and asked us what we wanted as far as the trim goes.”
“They always do a fantastic job bathing and grooming, as well as taking care of them pre and post appointment.”
“We were so happy with the reasonable price and customer service, absolutely will be back.”
“Highly recommend if you're looking for knowledgeable groomers.”
“I wish more dog groomers were this honest with their pricing!”
“Took my puppy there for her first time and they were really good and fast at trimming her nails.”
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Simply Grooming for 3 kinds of job. Pick one to see what they paid and said.
Recent reviews
They squeezed my aussie in on a Saturday she looked horrible when i dropped her off shedding and matted looking im very pleased and thankful
Alyssa is very kind and patient with our dogs. They love going here and we really appreciate her and her whole crew in there.
Have been going here for years with my two dogs. They always do a fantastic job bathing and grooming, as well as taking care of them pre and post appointment. Everyone I've met is super kind and helpful. Love this place!
Brought our Corgi in for a trim and wash. She looks, feels, and smells wonderful. The front desk check in was a pleasant experience. She was kind and asked us what we wanted as far as the trim goes. I wish we didn't live 5 hours away so we could visit more often. Also the price is well worth the service. I wish more…
My golden has been here a few times. Each time she comes out SO soft and pretty. I just always get a basic bath brush and trim, and they’re always delivering on what I ask. The way they trim their fur around their little puppy feet is too cute. I just need to remember to get my dog scheduled more often - especially…
They are always so great with our pups. Boarded our 3 poodles for a week. They were in great spirits and clean when we picked them up
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Dog full service grooming | 3 | — |
| Dog grooming | 2 | — |
| Dog nail trimming | 2 | — |
Compare with
Photos
Customer reviews
4.8 ★★★★★ 40 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Alyssa is very kind and patient with our dogs. They love going here and we really appreciate her and her whole crew in there.
- Services: Dog full service grooming
Thank you so much! We love Chester, Zip and Bailey! They make our day every time they are there!
Have been going here for years with my two dogs. They always do a fantastic job bathing and grooming, as well as taking care of them pre and post appointment. Everyone I've met is super kind and helpful. Love this place!
Thank you! Boost and Max are always a joy to work with! And we were so excited to meet Oakley too!
Brought our Corgi in for a trim and wash. She looks, feels, and smells wonderful. The front desk check in was a pleasant experience. She was kind and asked us what we wanted as far as the trim goes. I wish we didn't live 5 hours away so we could visit more often. Also the price is well worth the service. I wish more dog groomers were this honest with their pricing!!
- Price assessment: Great price
- Services: Dog ear cleaning, Dog anal gland expression, Dog grooming, Dog bathing and blow dry, Dog nail trimming
My golden has been here a few times. Each time she comes out SO soft and pretty. I just always get a basic bath brush and trim, and they’re always delivering on what I ask. The way they trim their fur around their little puppy feet is too cute. I just need to remember to get my dog scheduled more often - especially during peak shedding season. The hair loss is extremely less the few weeks following the grooming session! And of course, everyone working is always so nice and friendly.
They are always so great with our pups. Boarded our 3 poodles for a week. They were in great spirits and clean when we picked them up
Thanks for the great review Seth! Your pups were great, and we would have them back anytime!
Took my puppy there for her first time and they were really good and fast at trimming her nails. Thank you so much Simply Grooming!
I am so happy I found a place where compassion and excellent costumer service is first. My Luna needed a bath with urgency, and she is a big girl, German Shepherd long hair, and they were so patient and helpful getting her in. I had to reschedule a few times because she needed some vaccines. The final result was a beautiful girl all clean and smelling great! So thank you Simply Grooming for being so kind and taking good care of my Luna!
The first few times we brought our dogs here they were awesome, one of our dogs doesn’t love nail trims but he does okay for us at home and they were able to trim his nails here. However, the last few times we’ve picked our two dogs up, their nails weren’t trimmed and ears weren’t cleaned like they said they do and never mentioned anything to us. One time I asked how our one dog was doing for nail trims to which they replied “oh he’s been just fine,” but his nails weren’t even trimmed. And the most recent time we took them we had gotten rescheduled due to a groomer being out sick, which I totally understand, but we had to move our appointment to a different day than we were scheduled for and we showed up and they never scheduled us, they squeezed us in which was awesome, but we waited 4 hours for them to be done. If we would’ve known it was going to be that long we would’ve come back another day. Our dogs never have issues being dropped off somewhere, but this time our one slipped his collar twice to go back with them which also concerned me. We picked them up and once again, nails not trimmed and ears not cleaned and our one dog still had dirt on her belly. Overall, very disappointed and will be seeking a new groomer.
Good Afternoon Ashley! We are sorry to hear about your bad experience with us, and we certainly did not realize things were missed on your pets... This is definitely something we need to reflect on! I can't say why you felt your animals didn't want to be in our facility, but I do know we treat every animal that comes to our facility with the best care possible. If you remember, we have a "Satisfaction Guarantee" listed in our customer contract... You can reach out to us anytime within 48 hours to get all corrections made at no additional charge! If this still leaves you wanting to seek out a different groomer, we understand, but we would love if you would give us the opportunity to correct what was wrong with the groom. Please contact us!
The ladies are very friendly! Trusted them with my pups when I first walked in. Prices seem to be very reasonable
Business details
- Address: 900 Axel's Ave, Gillette, WY 82718
- Phone: (307) 622-3477
- Service area: Gillette, WY




