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Perfect Pawz Pet Spa

Pet groomer · Gillette, WY · reviewed since 2019

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%79+43.1Reliability 24%84+20.4Value 14%100+14.1Replies to reviews 7%59+4.2Craft & service penalty99−0.1Experts Score= 82Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.82SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#126 of 230 mobile dog groomersPosition by Experts Score among all companies we track in this category. · better than 45%
4.8 ★★★★★ 67 Google reviews · 24 photos
91%five-star reviews
4.88★last 12 monthsAverage stars on reviews from the last 12 months only.
0%1–2★, last 20 reviewsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
28%reviews answered by the owner
Sep 2026latest review

Perfect Pawz Pet Spa at a glance

Google reviewers rate Perfect Pawz Pet Spa 4.8 out of 5 based on 67 reviews, with the owner responding to 28 percent of them. Customers frequently praise the staff's patience with difficult or anxious animals, noting that the business accommodates large breeds and offers affordable pricing. Recurring themes include friendly communication and consistent grooming results, though some clients report long wait times for appointments and inconsistent quality control, citing specific instances of poor haircut outcomes or rough handling of dogs during walks.

  • Google rating: 4.8 out of 5 from 67 reviews (91% five-star).
  • Reviews on this page: 67 Google reviews (49 with written comments, 7 with photos).
  • Owner responses: the business replied to 28% of reviews.
  • Most recent review: September 25, 2026.
  • Service: Mobile Dog Groomer serving Gillette, Wyoming.

Data from Google, last updated November 1, 2026.

Score profile vs other mobile dog groomers

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

Satisfaction79Reliability84Craft & service99Value100Momentum100Replies to reviews59Satisfaction: 79 (median 87)Reliability: 84 (median 82)Craft & service: 99 (median 96)Value: 100 (median 96)Momentum: 100 (median 100)Replies to reviews: 59 (median 51)
Perfect Pawz Pet SpaMobile Dog Groomers median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Perfect Pawz Pet Spa: 79/100 on this factor. Category median: 87.B
79
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Perfect Pawz Pet Spa: 84/100 on this factor. Category median: 82.A
84
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Perfect Pawz Pet Spa: 99/100 on this factor. Category median: 96.A
99
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Perfect Pawz Pet Spa: 100/100 on this factor. Category median: 96.A
100
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Perfect Pawz Pet Spa: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Perfect Pawz Pet Spa: 59/100 on this factor. Category median: 51.C
59

Bar = this company · dark tick = category median.

Star ratings

67 Google reviews we collected

  • 5 stars6191%
  • 4 stars34%
  • 3 stars00%
  • 2 stars11%
  • 1 star23%

Praise vs complaints

Phrases our text analysis found in 49 written reviews

  • Praise4896%
  • Complaints24%

Topic share

How often each topic comes up in the written reviews

  • Quality & results1836%
  • Staff & attitude1530%
  • Would recommend1428%
  • Price & value24%
  • Speed & response12%

What customers talk about

We read 49 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “My dog loves them, which is really saying something, and they do an excellent job on her every single time.”
    “Not sure what happened or who groomed them, but they did a horrible job.”
  • “She did great with making him feel comfortable and was very patient with him.”
  • “10/10 would recommend for your fur babies grooming needs!”
  • “The spa was very affordable and got me right in.”
  • “They were quick, friendly, and my dog was so happy to be there.”

People customers mention

  • Brandon 3 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Reviews for your job

Customers hired Perfect Pawz Pet Spa for 3 kinds of job. Pick one to see what they paid and said.

Recent reviews

SharonLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Sheila, the owner, takes such good care of our 16 year old pom. Our little girl has arthritis in her back legs and she's groomed so tenderly. Each hair cut looks great!!

Customer photo from Sharon's review
Jessica10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

I went there to have my dogs nails cut (he is a BIG baby when he gets his nails cut) and Cheryl did them. She did great with making him feel comfortable and was very patient with him. The spa was very affordable and got me right in. I would highly recommend thos place!

AishaLocal Guide · 26 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Absolutely wonderful place! Love them! I have a large breed, which is difficult to find a place to groom but they took my Golden Newfie in. I recommend this place to everyone!

Great priceDog groomingDog bathing and blow dryDog nail trimming
GeoffLocal Guide · 25 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

This place is wonderful. My dog loves them, which is really saying something, and they do an excellent job on her every single time. The sole downside is that it can take a while to get an appointment. They do walk in nail trimmings and even cut a burr off my little dog after our walk. This place really takes pride…

Dog groomingDog full service groomingDog grooming and styling+ Quality+ Professionalism+ Value
Marine10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Our beloved Walter, St.Bernard, loved his spa days. He was always treated well. He was so handsome after his appointments. Highly recommend

Kye3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

I love taking my sweet dog to perfect pawz pet spa, She always smells so good and is very soft, her nails are always trimmed and my dog definitely appears to be happy after her spa day at perfect paws pet spa. Would recommend 10/10. (((((Pic is before her spa day)))))

Customer photo from Kye's review

Photos

Customer reviews

4.8 ★★★★★ 67 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Sharon AppleLocal Guide · 15 reviewsTotal number of Google reviews Sharon has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Sheila, the owner, takes such good care of our 16 year old pom. Our little girl has arthritis in her back legs and she's groomed so tenderly. Each hair cut looks great!!

Jessica Friesen10 reviewsTotal number of Google reviews Jessica has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I went there to have my dogs nails cut (he is a BIG baby when he gets his nails cut) and Cheryl did them. She did great with making him feel comfortable and was very patient with him. The spa was very affordable and got me right in. I would highly recommend thos place!

Aisha RafatLocal Guide · 26 reviewsTotal number of Google reviews Aisha has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Absolutely wonderful place! Love them! I have a large breed, which is difficult to find a place to groom but they took my Golden Newfie in. I recommend this place to everyone!

  • Price assessment: Great price
  • Services: Dog grooming, Dog bathing and blow dry, Dog nail trimming
Geoff PorrasLocal Guide · 25 reviewsTotal number of Google reviews Geoff has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

This place is wonderful. My dog loves them, which is really saying something, and they do an excellent job on her every single time. The sole downside is that it can take a while to get an appointment. They do walk in nail trimmings and even cut a burr off my little dog after our walk. This place really takes pride in their work, loves animals, and are friendly to work with.

  • Services: Dog grooming, Dog full service grooming, Dog grooming and styling
  • Positive: Quality, Professionalism, Value
Marine Mom10 reviewsTotal number of Google reviews Marine has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Our beloved Walter, St.Bernard, loved his spa days. He was always treated well. He was so handsome after his appointments. Highly recommend

Kye Ramsey3 reviewsTotal number of Google reviews Kye has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I love taking my sweet dog to perfect pawz pet spa, She always smells so good and is very soft, her nails are always trimmed and my dog definitely appears to be happy after her spa day at perfect paws pet spa. Would recommend 10/10. (((((Pic is before her spa day)))))

Neva KellyLocal Guide · 90 reviewsTotal number of Google reviews Neva has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

They do a fine job and the ladies are sweet but the facilities are not very clean and it takes 3+ hrs for them to finish with my dog. And it's a small dog.

Michael Babich1 reviewTotal number of Google reviews Michael has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

“High five service’s all the way around

Response from the owner · a year ago

Thank you!!! Your sweet handsome Sam is the best !!!! He is very loved by all of us!!!!

Robert SauerweinLocal Guide · 96 reviewsTotal number of Google reviews Robert has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Ernie came out looking like a new dog! The staff did a great job defurrifying him!

Response from the owner · a year ago

Ernie was a rock star! His groomer, Courtnie absolutely adored him!!! Thanks for trusting us with your sweet Ernie!!!

Chuck GalesLocal Guide · 43 reviewsTotal number of Google reviews Chuck has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Love this place. They take great care of my dog.

Response from the owner · a year ago

Thank you !!! We love your sweet kiddo too !!

Perfect Pawz Pet Spa on Google Maps →

Business details

  • Address: 1850 W Warlow Dr A, Gillette, WY 82716
  • Phone: (307) 622-2681
  • Website: rpaw.net
  • Service area: Gillette, WY