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Barker Shoppe

Pet groomer · Springfield, MO · reviewed since 2017

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%55+30Reliability 24%39+9.5Value 14%61+8.6Replies to reviews 7%3+0.2Experts Score= 48Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.48SCORE
CGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#226 of 240 mobile dog groomersPosition by Experts Score among all companies we track in this category. · better than 6%
4.6 ★★★★★ 278 Google reviews · 24 photos
85%five-star reviews
4.65★last 12 monthsAverage stars on reviews from the last 12 months only.
12%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
0%reviews answered by the owner
Sep 2026latest review

Barker Shoppe at a glance

Customers frequently praise the grooming quality, friendly staff, and reasonable pricing for services including full grooms, nail trims, and boarding. However, several low-star reviews highlight significant delays in appointment completion, a lack of proactive communication regarding status updates, and instances where the final haircut did not match the requested style or included errors like uneven lengths.

  • Google rating: 4.6 out of 5 from 278 reviews (85% five-star).
  • Reviews on this page: 278 Google reviews (190 with written comments, 25 with photos).
  • Owner responses: the business replied to 0% of reviews.
  • Most recent review: September 21, 2026.
  • Service: Mobile Dog Groomer serving Springfield, Missouri.

Data from Google, last updated November 3, 2026.

Score profile vs other mobile dog groomers

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and momentum; weakest: replies to reviews.

Satisfaction55Reliability39Craft & service100Value61Momentum100Replies to reviews3Satisfaction: 55 (median 86)Reliability: 39 (median 82)Craft & service: 100 (median 96)Value: 61 (median 96)Momentum: 100 (median 100)Replies to reviews: 3 (median 53)
Barker ShoppeMobile Dog Groomers median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Barker Shoppe: 55/100 on this factor. Category median: 86.C
55
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Barker Shoppe: 39/100 on this factor. Category median: 82.D
39
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Barker Shoppe: 100/100 on this factor. Category median: 96.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Barker Shoppe: 61/100 on this factor. Category median: 96.B
61
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Barker Shoppe: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Barker Shoppe: 3/100 on this factor. Category median: 53.F
3

Bar = this company · dark tick = category median.

Star ratings

278 Google reviews we collected

  • 5 stars23685%
  • 4 stars176%
  • 3 stars52%
  • 2 stars41%
  • 1 star166%

Praise vs complaints

Phrases our text analysis found in 190 written reviews

  • Praise14489%
  • Complaints1811%

PriceGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Price verdicts customers left with their Google review

  • Great price835%
  • Reasonable1252%
  • Overpriced313%
  • Not sure00%

Topic share

How often each topic comes up in the written reviews

  • Quality & results5131%
  • Staff & attitude5031%
  • Would recommend2214%
  • Price & value1811%
  • Honesty & trust96%
  • Speed & response85%
  • Communication42%

What customers talk about

We read 190 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “They always do a great job with grooming and nail trimming”
    “I took my dog Snuggles in there not too long ago and she came out with the worst haircut I have ever seen.”
  • “The first time I brought my pup in he hadn’t been professionally groomed in year because of my financials being so tight.”
    “The lady who helped us was also extremely rude and had no customer service which is insane working at a groomer.”
  • “I recommend them because, they are good people that know what they are doing.”
    “This place came highly recommended and I trusted them with my babies first professional groom.”
  • “Even helped recommend affordable places to get essential shots for my pup.”
    “Not too expensive.”
  • “To be honest, I don't brush her nearly as often as I should, but they never complain and always handle her coat with patience.”
  • “Maggie at the barker shop made time for her the very next day.”
  • “…rstaffed and that my dog “wasn’t technically” left, but that doesn’t explain his behavior and need to urinate and drink when I picked him up.…”

People customers mention

  • Maggie 6 reviews
  • One 5 reviews
  • Dog 3 reviews
  • Yorkie 3 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Reviews for your job

Customers hired Barker Shoppe for 2 kinds of job. Pick one to see what they paid and said.

Recent reviews

DebraLocal Guide · 34 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

My dog Esme stayed for 3 days . She was well cared for . The people great the prices reasonable. A friend recommended them to me I’m glad they did

Micah3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

I highly recommend this groomer. I bring my 50-pound Goldendoodle here, and they always do a fantastic job. To be honest, I don't brush her nearly as often as I should, but they never complain and always handle her coat with patience. They are also incredibly accommodating with my schedule, even letting me drop her…

Reasonable priceDog grooming
ArgLocal Guide · 64 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

We take our girls there when we head out on holidays. They treat our girls very well.

Great priceDog groomingDog boarding
Joseph1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★

I took my dog Snuggles in there not too long ago and she came out with the worst haircut I have ever seen. None of the length was the same, they chopped up her face and we were not happy at all. The lady who helped us was also extremely rude and had no customer service which is insane working at a groomer. Hopefully you do better next time.

Customer photo from Joseph's review
OverpricedDog grooming
BeauLocal Guide · 76 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Abbie gets so excited when she hears Barker Shoppe. She loves being able to play all day instead of sitting at home alone. Its great that she gets groomed at a place she is used to going to every week.

Customer photo from Beau's review
Reasonable priceDog groomingService not listed
Megan11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Archie (golden doodle) & Goose (aussie doodle) have been coming to the Barker Shoppe for months. We are always super impressed with their haircuts & have clean they smell!! We take them every 4 weeks & alternate between a full groom & a face/feet/fanny appointment.

Reasonable priceDog grooming

Photos

Customer reviews

4.6 ★★★★★ 278 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Deborah Bennett13 reviewsTotal number of Google reviews Deborah has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great service. My dog looks great after their work.

  • Price assessment: Reasonable price
  • Services: Dog grooming
Susan TollLocal Guide · 27 reviewsTotal number of Google reviews Susan has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Jamie did an excellent job. Our boy can see and his paws are neat & tidy.

  • Price assessment: Reasonable price
  • Services: Dog grooming
DebraLocal Guide · 34 reviewsTotal number of Google reviews Debra has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

My dog Esme stayed for 3 days . She was well cared for . The people great the prices reasonable. A friend recommended them to me I’m glad they did

Coleen JacksonLocal Guide · 106 reviewsTotal number of Google reviews Coleen has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

They always do a great job with grooming and nail trimming

  • Price assessment: Reasonable price
  • Services: Dog grooming
Garrett Grellner9 reviewsTotal number of Google reviews Garrett has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

My appointment was at 1pm for a miniature poodle groom and cut. I picked up my dog at 4:45pm and no, they did not call me. I went in at 3:45 to see the status and I was told “oh we had a Great Pyrenees come in that took awhile.” I’m wondering why I had an appointment for my dog to sit in a kennel for 3 hours. I scheduled grooming, not boarding, and I feel like I got boarding tacked on because they overbook and underdeliver. I have a strong feeling he hadn’t been touched since I dropped him off and I should have just asked to take him home then. If you’re cool with your dog sitting in a cage and coming home dying to go to the bathroom, get a drink, and being a little unsettled, here’s your place. Edit: I was contacted by them and they admitted their prices posted online do not reflect their actual pricing. Additionally, they admitted to being overbooked and understaffed and that my dog “wasn’t technically” left, but that doesn’t explain his behavior and need to urinate and drink when I picked him up. They offered to refund the difference but I doubt we will see that.

  • Price assessment: Overpriced
  • Services: Dog grooming
Micah Billman3 reviewsTotal number of Google reviews Micah has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I highly recommend this groomer. I bring my 50-pound Goldendoodle here, and they always do a fantastic job. To be honest, I don't brush her nearly as often as I should, but they never complain and always handle her coat with patience. They are also incredibly accommodating with my schedule, even letting me drop her off before normal hours. She always looks great when I pick her up, and she's actually happy to go there. It's a huge relief to find a place that is reliable, convenient, and great with dogs.

  • Price assessment: Reasonable price
  • Services: Dog grooming
Nicole CliffLocal Guide · 40 reviewsTotal number of Google reviews Nicole has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Treat the dogs amazing! Can't go wrong here

  • Services: Dog grooming, Dog boarding
Arg WashLocal Guide · 64 reviewsTotal number of Google reviews Arg has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

We take our girls there when we head out on holidays. They treat our girls very well.

  • Price assessment: Great price
  • Services: Dog grooming, Dog boarding
Dean KuntzelmanLocal Guide · 52 reviewsTotal number of Google reviews Dean has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

5 star's says it all

Joseph McPherson1 reviewTotal number of Google reviews Joseph has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I took my dog Snuggles in there not too long ago and she came out with the worst haircut I have ever seen. None of the length was the same, they chopped up her face and we were not happy at all. The lady who helped us was also extremely rude and had no customer service which is insane working at a groomer. Hopefully you do better next time.

  • Price assessment: Overpriced
  • Services: Dog grooming

Barker Shoppe on Google Maps →

Business details