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Bartsch Management, LLC

Property management company · Waukesha, WI · reviewed since 2016

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%74+40.4Reliability 24%53+12.8Value 14%4+0.6Replies to reviews 7%38+2.7Craft & service penalty85−1.5Experts Score= 55Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.55SCORE
CGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#83 of 91 property management companiesPosition by Experts Score among all companies we track in this category. · better than 9%
4.6 ★★★★★ 831 Google reviews · 23 photos
88%five-star reviews
4.81★last 12 monthsAverage stars on reviews from the last 12 months only.
5.9%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
73%reviews answered by the owner
Nov 2026latest review

Bartsch Management, LLC at a glance

Reviewers frequently praise the property management company for efficient maintenance repairs, professional communication, and prompt responses to service requests. Staff members are often described as knowledgeable, friendly, and thorough when addressing issues like plumbing, electrical, and appliance problems. However, some low-star reviews highlight recurring concerns regarding unreturned phone calls, difficulty reaching office staff, and disputes over billing accuracy or move-out processes.

  • Google rating: 4.6 out of 5 from 831 reviews (88% five-star).
  • Reviews on this page: 831 Google reviews (714 with written comments, 16 with photos).
  • Owner responses: the business replied to 73% of reviews.
  • Most recent review: November 1, 2026.
  • Service: Property Management Company serving Waukesha, Wisconsin.

Data from Google, last updated November 2, 2026.

Score profile vs other property management companies

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and craft & service; weakest: value.

Satisfaction74Reliability53Craft & service85Value4Momentum100Replies to reviews38Satisfaction: 74 (median 87)Reliability: 53 (median 77)Craft & service: 85 (median 97)Value: 4 (median 90)Momentum: 100 (median 100)Replies to reviews: 38 (median 82)
Bartsch Management, LLCProperty Management Companies median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Bartsch Management, LLC: 74/100 on this factor. Category median: 87.B
74
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Bartsch Management, LLC: 53/100 on this factor. Category median: 77.C
53
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Bartsch Management, LLC: 85/100 on this factor. Category median: 97.A
85
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Bartsch Management, LLC: 4/100 on this factor. Category median: 90.F
4
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Bartsch Management, LLC: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Bartsch Management, LLC: 38/100 on this factor. Category median: 82.D
38

Bar = this company · dark tick = category median.

Star ratings

831 Google reviews we collected

  • 5 stars72988%
  • 4 stars233%
  • 3 stars61%
  • 2 stars81%
  • 1 star658%

Praise vs complaints

Phrases our text analysis found in 714 written reviews

  • Praise89193%
  • Complaints667%

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude32834%
  • Speed & response21422%
  • Quality & results20221%
  • Communication9410%
  • Would recommend728%
  • Honesty & trust273%
  • Price & value202%

What customers talk about

We read 714 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “Steve K was very friendly and fixed several things that needed attention.”
    “The young lady on the line was extremely disrespectful and kept saying, “Oh my God!”
  • “Collin is extremely friendly,respectful and gets back to you quickly.”
    “They never get back to the tenants in a timely manner.”
  • “Will specifically does an amazing job handling the office work and is very knowledgeable and personable.”
    “Horrible parking places, people parking out, and in.”
  • “He was also willing to take the time to explain what the issues were and what needed to be done.”
    “I would never suggest renting from them as they never communicate and they are not good at responding to any forms of communication.”
  • “I'm so happy with the work that was done I would recommend too many time.”
    “I would highly recommend leasing with any other management company in Milwaukee.”
  • “He is professional, reliable and takes pride in his work.”
    “The ladies in the leasing office are dishonest and not straight forward about requirement, to get applications fees, total scam.”
  • “I really enjoy my place, and the price for the market is reasonable.”
    “Paying rent that’s not worth it is such a gut wrenching feeling … especially when you just want a peaceful place to live that functions properly .”

People customers mention

  • West 64 reviews
  • Mark 30 reviews
  • Tatiana 18 reviews
  • Steve 13 reviews
  • Tyler 13 reviews
  • Linden 7 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Recent reviews

yep1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a day ago★★★★★

Steve K was very friendly and fixed several things that needed attention. He was also willing to take the time to explain what the issues were and what needed to be done.

Raiza1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 days ago★★★★★

De West is the BEST!!! She’s quick to respond to any issues. Also gets the issues handled and always willing to do what she can.

ChristyLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 days ago★★★★★

Collin is extremely friendly,respectful and gets back to you quickly. Very thorough and knowledgeable. Secretary's are also very helpful and polite.

Monica1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Wonderful business to interact with. Will specifically does an amazing job handling the office work and is very knowledgeable and personable. Would recommend!

tawanna6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★

De West was very helpful and went out of the way to show me the apartment. Thanks De Linden Sr. Was the best. Took care of the things I needed done in the apartment. Very respectful. Thanks again Linden Sr.

Amiracle4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Mark Steve has great customer service and he was very professional, helpful and polite.

Photos

Customer reviews

4.6 ★★★★★ 831 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
yep I'm here too1 reviewTotal number of Google reviews yep has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Steve K was very friendly and fixed several things that needed attention. He was also willing to take the time to explain what the issues were and what needed to be done.

Response from the owner · Edited a day ago

Hi, Yep. We appreciate the kind words and are glad we could provide you with a positive experience!

Jenny Santiago2 reviewsTotal number of Google reviews Jenny has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Ruffin excelent job thank you

Response from the owner · 3 days ago

Hi, Jenny. Thanks for taking the time to share your positive experience. We truly appreciate it!

Raiza Rivera1 reviewTotal number of Google reviews Raiza has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

De West is the BEST!!! She’s quick to respond to any issues. Also gets the issues handled and always willing to do what she can.

Response from the owner · 2 days ago

Hi, Raiza. We are thrilled to learn that you had a positive experience with us!

Christy ChristensonLocal Guide · 17 reviewsTotal number of Google reviews Christy has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Collin is extremely friendly,respectful and gets back to you quickly. Very thorough and knowledgeable. Secretary's are also very helpful and polite.

Response from the owner · 4 days ago

Hi, Christy. Thank you so much for leaving us a stellar review!

Gretchen Bellante2 reviewsTotal number of Google reviews Gretchen has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Steve K. did a great job fixing what was needed

Response from the owner · Edited a week ago

Hi, Gretchen. Thanks for taking the time to share your positive experience. We truly appreciate it!

Monica1 reviewTotal number of Google reviews Monica has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Wonderful business to interact with. Will specifically does an amazing job handling the office work and is very knowledgeable and personable. Would recommend!

Response from the owner · a week ago

Hi, Monica. We are thrilled to learn that you had a positive experience with us!

tawanna harris6 reviewsTotal number of Google reviews tawanna has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

De West was very helpful and went out of the way to show me the apartment. Thanks De Linden Sr. Was the best. Took care of the things I needed done in the apartment. Very respectful. Thanks again Linden Sr.

Response from the owner · Edited a week ago

Hi, Tawanna. Thank you so much for leaving us a stellar review!

Sean HoagueLocal Guide · 66 reviewsTotal number of Google reviews Sean has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Thanks Steve K the bathroom fan sounds like a jet plane! Appreciate you!

Response from the owner · a week ago

Hi, Sean. Your feedback is highly appreciated. Thank you for the review!

Amiracle Wells4 reviewsTotal number of Google reviews Amiracle has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Mark Steve has great customer service and he was very professional, helpful and polite.

Response from the owner · a week ago

Hi, Amiracle. We appreciate the kind words and are glad we could provide you with a positive experience!

Tiki Owney4 reviewsTotal number of Google reviews Tiki has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

This is how my cabinets and mini fridge looked when I moved in called 30 times and they.(receptionists don’t put in work orders/3 different property managers in 2 years) still don’t fix shit.They classified my Studio Apartment to a 1 Bedroom, also charge me 818$ instead of 800$. Then when I paid the 818$ there was an extra charge of 18$. Scummy, slumlord management style deal with the devil before dealing with this company. “Property managers” manage multiple properties never fully get the work done in a timely manor unless it’s something small. Maintenance does phenomenal but getting a work order put in and followed up on will take 3-4 phone calls. 2 weeks to get a mailbox key, 1 year to get an oven that worked and heat didn’t work when I moved in.

Response from the owner · Edited 7 months ago

Hi, Tiki. At Bartsch Management, LLC, we aim to provide positive experiences at all times. Is there anything we could do to make it better? Please call us at (414) 763-7160!

Bartsch Management, LLC on Google Maps →

Business details