Property management company · Waukesha, WI · reviewed since 2016
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%74+40.4Reliability 24%53+12.8Value 14%4+0.6Replies to reviews 7%38+2.7Craft & service penalty85−1.5Experts Score= 55Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.55SCORE
CGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#83 of 91 property management companiesiPosition by Experts Score among all companies we track in this category. · better than 9%
4.6★★★★★831 Google reviews · 23 photos
88%five-star reviews
4.81★last 12 monthsiAverage stars on reviews from the last 12 months only.
5.9%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Reviewers frequently praise the property management company for efficient maintenance repairs, professional communication, and prompt responses to service requests. Staff members are often described as knowledgeable, friendly, and thorough when addressing issues like plumbing, electrical, and appliance problems. However, some low-star reviews highlight recurring concerns regarding unreturned phone calls, difficulty reaching office staff, and disputes over billing accuracy or move-out processes.
Google rating: 4.6 out of 5 from 831 reviews (88% five-star).
Reviews on this page: 831 Google reviews (714 with written comments, 16 with photos).
Owner responses: the business replied to 73% of reviews.
Most recent review: November 1, 2026.
Service: Property Management Company serving Waukesha, Wisconsin.
Data from Google, last updated November 2, 2026.
Score profile vs other property management companies
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and craft & service; weakest: value.
Bartsch Management, LLCProperty Management Companies median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Bartsch Management, LLC: 74/100 on this factor. Category median: 87.B
74
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Bartsch Management, LLC: 53/100 on this factor. Category median: 77.C
53
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Bartsch Management, LLC: 85/100 on this factor. Category median: 97.A
85
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Bartsch Management, LLC: 4/100 on this factor. Category median: 90.F
4
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Bartsch Management, LLC: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Bartsch Management, LLC: 38/100 on this factor. Category median: 82.D
38
Bar = this company · dark tick = category median.
Star ratings
831 Google reviews we collected
4.6of 5
5 stars72988%
4 stars233%
3 stars61%
2 stars81%
1 star658%
Praise vs complaints
Phrases our text analysis found in 714 written reviews
93%praise
Praise89193%
Complaints667%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude32834%
Speed & response21422%
Quality & results20221%
Communication9410%
Would recommend728%
Honesty & trust273%
Price & value202%
What customers talk about
We read 714 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Steve K was very friendly and fixed several things that needed attention.”
“The young lady on the line was extremely disrespectful and kept saying, “Oh my God!”
“Collin is extremely friendly,respectful and gets back to you quickly.”
“They never get back to the tenants in a timely manner.”
“Will specifically does an amazing job handling the office work and is very knowledgeable and personable.”
“Horrible parking places, people parking out, and in.”
“He was also willing to take the time to explain what the issues were and what needed to be done.”
“I would never suggest renting from them as they never communicate and they are not good at responding to any forms of communication.”
“I'm so happy with the work that was done I would recommend too many time.”
“I would highly recommend leasing with any other management company in Milwaukee.”
“He is professional, reliable and takes pride in his work.”
“The ladies in the leasing office are dishonest and not straight forward about requirement, to get applications fees, total scam.”
“I really enjoy my place, and the price for the market is reasonable.”
“Paying rent that’s not worth it is such a gut wrenching feeling … especially when you just want a peaceful place to live that functions properly .”
People customers mention
West64 reviews
Mark30 reviews
Tatiana18 reviews
Steve13 reviews
Tyler13 reviews
Linden7 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Recent reviews
Yyep1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a day ago★★★★★
Steve K was very friendly and fixed several things that needed attention. He was also willing to take the time to explain what the issues were and what needed to be done.
RRaiza1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 days ago★★★★★
De West is the BEST!!! She’s quick to respond to any issues. Also gets the issues handled and always willing to do what she can.
CChristyLocal Guide · 17 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 days ago★★★★★
Collin is extremely friendly,respectful and gets back to you quickly. Very thorough and knowledgeable. Secretary's are also very helpful and polite.
MMonica1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
Wonderful business to interact with. Will specifically does an amazing job handling the office work and is very knowledgeable and personable. Would recommend!
Ttawanna6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★
De West was very helpful and went out of the way to show me the apartment. Thanks De
Linden Sr. Was the best. Took care of the things I needed done in the apartment. Very respectful. Thanks again Linden Sr.
AAmiracle4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
Mark Steve has great customer service and he was very professional, helpful and polite.
Steve K was very friendly and fixed several things that needed attention. He was also willing to take the time to explain what the issues were and what needed to be done.
Response from the owner · Edited a day ago
Hi, Yep. We appreciate the kind words and are glad we could provide you with a positive experience!
J
Jenny Santiago2 reviewsiTotal number of Google reviews Jenny has written across all businesses on Google Maps, not just this one.
De West is the BEST!!! She’s quick to respond to any issues. Also gets the issues handled and always willing to do what she can.
Response from the owner · 2 days ago
Hi, Raiza. We are thrilled to learn that you had a positive experience with us!
C
Christy ChristensonLocal Guide · 17 reviewsiTotal number of Google reviews Christy has written across all businesses on Google Maps, not just this one.
Wonderful business to interact with. Will specifically does an amazing job handling the office work and is very knowledgeable and personable. Would recommend!
Response from the owner · a week ago
Hi, Monica. We are thrilled to learn that you had a positive experience with us!
T
tawanna harris6 reviewsiTotal number of Google reviews tawanna has written across all businesses on Google Maps, not just this one.
De West was very helpful and went out of the way to show me the apartment. Thanks De
Linden Sr. Was the best. Took care of the things I needed done in the apartment. Very respectful. Thanks again Linden Sr.
Response from the owner · Edited a week ago
Hi, Tawanna. Thank you so much for leaving us a stellar review!
S
Sean HoagueLocal Guide · 66 reviewsiTotal number of Google reviews Sean has written across all businesses on Google Maps, not just this one.
This is how my cabinets and mini fridge looked when I moved in called 30 times and they.(receptionists don’t put in work orders/3 different property managers in 2 years) still don’t fix shit.They classified my Studio Apartment to a 1 Bedroom, also charge me 818$ instead of 800$. Then when I paid the 818$ there was an extra charge of 18$. Scummy, slumlord management style deal with the devil before dealing with this company. “Property managers” manage multiple properties never fully get the work done in a timely manor unless it’s something small. Maintenance does phenomenal but getting a work order put in and followed up on will take 3-4 phone calls. 2 weeks to get a mailbox key, 1 year to get an oven that worked and heat didn’t work when I moved in.
Response from the owner · Edited 7 months ago
Hi, Tiki. At Bartsch Management, LLC, we aim to provide positive experiences at all times. Is there anything we could do to make it better? Please call us at (414) 763-7160!