iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%89+48.5Reliability 24%77+18.7Value 14%82+11.6Replies to reviews 7%100+7.1Experts Score= 86Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.86SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#12 of 35 sprinkler system installationiPosition by Experts Score among all companies we track in this category. · better than 68%
4.9★★★★★114 Google reviews · 24 photos
96%five-star reviews
4.97★last 12 monthsiAverage stars on reviews from the last 12 months only.
3.5%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate the company 4.9 out of 5 based on 114 reviews, noting that the owner responds to 93% of feedback. Customers frequently praise the team for punctuality, professional communication, and fair pricing for sprinkler repairs, irrigation upgrades, and landscaping projects. However, several low-star reviews criticize recent customer service, specifically citing long wait times for callbacks, difficulty reaching live staff, and unexpected visit fees.
Google rating: 4.9 out of 5 from 114 reviews (96% five-star).
Reviews on this page: 114 Google reviews (93 with written comments, 1 with photos).
Owner responses: the business replied to 93% of reviews.
Most recent review: October 21, 2026.
Service: Sprinkler System Installation serving Daly City, California.
Data from Google, last updated October 25, 2026.
Score profile vs other sprinkler system installation
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: reliability.
This companySprinkler System Installation median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Bay Area Sprinkler & Landscape: 89/100 on this factor. Category median: 85.A
89
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Bay Area Sprinkler & Landscape: 77/100 on this factor. Category median: 82.B
77
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 97.–
–
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Bay Area Sprinkler & Landscape: 82/100 on this factor. Category median: 99.A
82
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Bay Area Sprinkler & Landscape: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Bay Area Sprinkler & Landscape: 100/100 on this factor. Category median: 73.A
100
Bar = this company · dark tick = category median.
Star ratings
114 Google reviews we collected
4.9of 5
5 stars11096%
4 stars00%
3 stars00%
2 stars11%
1 star33%
Praise vs complaints
Phrases our text analysis found in 93 written reviews
97%praise
Praise19697%
Complaints63%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
97%fair
Great price1321%
Reasonable4472%
Overpriced23%
Not sure23%
Topic share
How often each topic comes up in the written reviews
7topics
Speed & response5326%
Quality & results3718%
Staff & attitude3216%
Price & value2713%
Communication2311%
Would recommend2010%
Honesty & trust105%
What customers talk about
We read 93 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“He was professional, easy to work with, on time, polite and friendly.”
“Carlos from Bay Area sprinkler did a great job diagnosing and fixing our irrigation leak, very professional, knowledgeable and friendly.”
“However recently the customer service has been terrible.”
“The crew arrived when they said they would, and they were courteous and conscientious.”
“I believe the price was fair and the quality of the work was outstanding.”
“I never liked the "Danville Tax" high prices, but they were very responsive and both times Jeremy found and fixed the issue perfectly.”
“Top notch customer service, communication was quick and easy, and Carlos rapidly assessed and fixed not only my immediate sprinkler problem but notice…”
“I highly recommend Bay Area Sprinkling and Landscape!”
“Finding reliable contractors who take genuine pride in their work isn't easy, but this team exceeded expectations.”
People customers mention
Carlos8 reviews
Jeremy6 reviews
Sprinklers5 reviews
Repair3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Bay Area Sprinkler & Landscape for 1 kind of job. Pick one to see what they paid and said.
Gregory3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 days ago★★★★★
Jeremy was a huge help - fixed a mess with our sprinkler system including multiple broken valves, set up a new smart controller, and took the time to walk me through it. He was professional, easy to work with, on time, polite and friendly. I believe the price was fair and the quality of the work was outstanding. Would highly highly recommend.
Great priceIrrigation system repair & maintenance
Brian10 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
Carlos from Bay Area sprinkler did a great job diagnosing and fixing our irrigation leak, very professional, knowledgeable and friendly. We will be using and recommending Bay Area sprinkler in the future.
Great priceIrrigation system repair & maintenance
Laurel4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
Amazing service, beyond any contractor service I have ever experienced. Top notch customer service, communication was quick and easy, and Carlos rapidly assessed and fixed not only my immediate sprinkler problem but noticed my gate was sticking and quickly fixed that too while he was there. So reasonable in price as…
Lauren2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
We had our backyard drip system updated and also a small landscape touch-up. The crew arrived when they said they would, and they were courteous and conscientious. In addition, they did an extra piece of bender board that made sense, but that we had not specified. Their work was very professional.
Not sureIrrigation system repair & maintenanceService not listed
Chuck2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
Jeremy came on time! Was knowledgeable, fast efficient, took the time to explain what he was doing and even provided advice for us going forward! The BEST!! I highly recommend Bay Area Sprinkling and Landscape!!👌
Great priceIrrigation system repair & maintenance
Laurie10 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
🌟 🎩 HAT'S OFF to JEREMY! 🌟🌟 He arrived on time, went straight to work, and knew exactly how to fix the problem. He was personable, explained the situation and the resolution. Tested the system, and provided advice for us going forward. EXCELLENT SERVICE! Certainly inexpensive, as irrigation costs go - wish…
Jeremy was a huge help - fixed a mess with our sprinkler system including multiple broken valves, set up a new smart controller, and took the time to walk me through it. He was professional, easy to work with, on time, polite and friendly. I believe the price was fair and the quality of the work was outstanding. Would highly highly recommend.
Price assessment: Great price
Services: Irrigation system repair & maintenance
Nick FarrellLocal Guide · 143 reviewsiTotal number of Google reviews Nick has written across all businesses on Google Maps, not just this one.
Carlos from Bay Area sprinkler did a great job diagnosing and fixing our irrigation leak, very professional, knowledgeable and friendly. We will be using and recommending Bay Area sprinkler in the future.
Price assessment: Great price
Services: Irrigation system repair & maintenance
Laurel Ferns4 reviewsiTotal number of Google reviews Laurel has written across all businesses on Google Maps, not just this one.
Amazing service, beyond any contractor service I have ever experienced. Top notch customer service, communication was quick and easy, and Carlos rapidly assessed and fixed not only my immediate sprinkler problem but noticed my gate was sticking and quickly fixed that too while he was there. So reasonable in price as well. Will be happy to be their customer for a long time to come.
Lauren Mason2 reviewsiTotal number of Google reviews Lauren has written across all businesses on Google Maps, not just this one.
We had our backyard drip system updated and also a small landscape touch-up. The crew arrived when they said they would, and they were courteous and conscientious. In addition, they did an extra piece of bender board that made sense, but that we had not specified. Their work was very professional.
Price assessment: Not sure
Services: Irrigation system repair & maintenance, Service not listed
Chuck Burns2 reviewsiTotal number of Google reviews Chuck has written across all businesses on Google Maps, not just this one.
Jeremy came on time! Was knowledgeable, fast efficient, took the time to explain what he was doing and even provided advice for us going forward! The BEST!! I highly recommend Bay Area Sprinkling and Landscape!!👌
Price assessment: Great price
Services: Irrigation system repair & maintenance
Laurie K Burns10 reviewsiTotal number of Google reviews Laurie has written across all businesses on Google Maps, not just this one.
🌟 🎩 HAT'S OFF to JEREMY! 🌟🌟 He arrived on time, went straight to work, and knew exactly how to fix the problem. He was personable, explained the situation and the resolution. Tested the system, and provided advice for us going forward. EXCELLENT SERVICE! Certainly inexpensive, as irrigation costs go - wish we had found Bay Area Sprinklers sooner! Fast, Efficient, and Budget-Friendly! We will be contacting them for other landscaping projects! Perfect in Every Way!!
Price assessment: Great price
Services: Irrigation system repair & maintenance
Response from the owner · a week ago
Thank you, Laurie! We love hearing this, and we’ll make sure Jeremy sees it. Showing up on time, explaining the problem clearly, and testing the whole system before leaving is exactly how we want every irrigation repair to go. We’re glad the price was budget-friendly too. We’d be happy to help with your upcoming landscaping projects whenever you’re ready!
— The Bay Area Sprinkler & Landscape Team
Amish Goyal3 reviewsiTotal number of Google reviews Amish has written across all businesses on Google Maps, not just this one.
Outstanding work by Paul and team on our backyard project. They delivered top-tier craftsmanship on our three level backyard including turf/paver installation, as well as irrigation and electrical install. Finding reliable contractors who take genuine pride in their work isn't easy, but this team exceeded expectations.
Response from the owner · a week ago
Thank you, Amish! Your three-level backyard was a fun one for our crew. Bringing the artificial turf, paver installation, irrigation, and outdoor electrical together across multiple tiers took careful planning, and we’re thrilled with how it turned out. It means a lot to hear the craftsmanship stood out. Large backyard landscaping projects like yours in San Francisco are exactly what we love to build. Enjoy your new outdoor space, and we’re here whenever you need us!
— The Bay Area Sprinkler & Landscape Team
Alok Kumar9 reviewsiTotal number of Google reviews Alok has written across all businesses on Google Maps, not just this one.
We had Carlos twice to fix our sprinkler system. He was excellent in finding leaks and fixing it. He was flexible and did everything we requested. We will recommend to others and call back if needed.
Response from the owner · a week ago
Thank you, Alok! We’re so glad Carlos was able to track down those leaks and get your sprinkler system running right — finding hidden leaks is one of the trickiest parts of irrigation repair, and he takes pride in getting it done right. We really appreciate the recommendation and look forward to helping with any future sprinkler repair or irrigation maintenance needs!
— The Bay Area Sprinkler & Landscape Team
Ananth Balasubramanian3 reviewsiTotal number of Google reviews Ananth has written across all businesses on Google Maps, not just this one.
Jeremy has fixed sprinkler issues at our home a couple of times and we are very satisfied with the results. He is friendly, courteous, and professional. Highly recommend.
Price assessment: Reasonable price
Services: Irrigation system repair & maintenance
Response from the owner · a week ago
Thank you so much, Ananth! We’re glad Jeremy could take care of your sprinkler issues, and it means a lot to hear you’ve been happy with the results each time. We’ll be sure to pass your kind words along to him. Thanks for trusting us with your home, and don’t hesitate to reach out whenever you need us again!
— The Bay Area Sprinkler & Landscape Team
