Analyzing 6,701,3046.7M ReviewsFor 18,80618.8K Experts
Google reviewers rate Beckstrom on 2nd highly, praising the quality of body repairs, fair pricing, and proactive communication regarding repair status. Many customers highlight the shop's professionalism and willingness to assist with insurance claims or unexpected issues. However, a pattern in lower-rated reviews cites significant delays in completing work, missed pickup appointments, and disputes over additional fees or parts quality.
Data from Google, last updated October 28, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: satisfaction.
Bar = this company · dark tick = category median.
268 Google reviews we collected
Phrases our text analysis found in 234 written reviews
Price verdicts customers left with their Google review
How often each topic comes up in the written reviews
We read 234 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“If you want a quality job at a reasonable price this is the place to go.”
“They attempted to Return my car to me with a replacement part in HORRIBLE condition.”
“Bunch of cool dudes and super helpful making sure everything's done correctly!”
“Marshal and Roy locked it down, they were professional and really well priced, I recommend this shop to friends and family every chance I get :)”
“…ance but due to the huge lack of professionalism and customer care I will not use or recommend this shop to anyone in the future.…”
“I had some damage on my truck and he took care of me very efficiently.”
“He cares, he communicates, and he doesn’t give up when things get tough.”
“He's very fair, easy going and wonderful to deal with.”
“…from my insurance company so they held my car hostage and racked up fees daily that I was never informed of until I offered to pay the damage myself…”
“I was rear ended on the freeway and needed a body shop that I trust to do the work properly.”
praise complaint · found by our text analysis, Google review wording unchanged.
Customers hired Beckstrom on 2nd for 8 kinds of job. Pick one to see what they paid and said.
Amazing service, price and quality work. The only place I’ll take my car for body work.
Great shop for so many reasons. The quality of workmanship is superb and the people there are great. My truck looks brand new again and the upgrades look beautiful. Marshall stayed in touch with me through the whole process and let me know what was going on. If you want a quality job at a reasonable price this is the place to go. Highly recommend
Marshal and Roy locked it down, they were professional and really well priced, I recommend this shop to friends and family every chance I get :)
I had the best experience dealing with Marshal . He's very fair, easy going and wonderful to deal with. I had some damage on my truck and he took care of me very efficiently. Hassle free and amazing experience. I won't be going anywhere else.
Ask for Roy, he will go above and beyond to take care of you! These guys are amazing, and after working with them, I won't ever go anywhere else! They are fast, efficient, friendly and completely at your service. I don't know what more anyone could need. Thank you, Beckstrom, for making my experience effortless!
I've taken all my vehicles to Marshall for the last of ten years and his establishment is awesome. Thanks Marshall and crew for all you do!!
| Job | Reviews | Category typical |
|---|---|---|
| Body & Trim | 55 | — |
| Painting | 44 | — |
| General repairs & maintenance | 15 | — |
| Steering & suspension repair | 9 | — |
| Tires | 4 | — |
| Oil change | 4 | — |
| Engine repair | 4 | — |
| Brakes | 4 | — |
4.9 ★★★★★ 268 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Amazing service, price and quality work. The only place I’ll take my car for body work.
Bunch of cool dudes and super helpful making sure everything's done correctly!
Great shop for so many reasons. The quality of workmanship is superb and the people there are great. My truck looks brand new again and the upgrades look beautiful. Marshall stayed in touch with me through the whole process and let me know what was going on. If you want a quality job at a reasonable price this is the place to go. Highly recommend
These guys will treat you like family and take care of you
Marshal and Roy locked it down, they were professional and really well priced, I recommend this shop to friends and family every chance I get :)
I had the best experience dealing with Marshal . He's very fair, easy going and wonderful to deal with. I had some damage on my truck and he took care of me very efficiently. Hassle free and amazing experience. I won't be going anywhere else.
Ask for Roy, he will go above and beyond to take care of you! These guys are amazing, and after working with them, I won't ever go anywhere else! They are fast, efficient, friendly and completely at your service. I don't know what more anyone could need. Thank you, Beckstrom, for making my experience effortless!
I've taken all my vehicles to Marshall for the last of ten years and his establishment is awesome. Thanks Marshall and crew for all you do!!
I’m extremely happy with the experience I had with Beckstrom body shop on 2nd. I was rear ended on the freeway and needed a body shop that I trust to do the work properly. The insurance company named a few body shops that they work closely with and as soon as I heard Beckstrom’s was one of them, I knew I was going to be taken care of. I didn’t even have to contact them, they called me to get everything set up. I wasn’t ready to take my truck in right away so I took it by and get an estimate and Roy went ahead and ordered all the parts to have everything ready when I was able to drop it off. When I was ready, they even called the rental car company to come pick me up to get a rental car. They were In touch with me throughout the process and handled everything with the insurance company. Marshall went above and beyond to make sure I knew exactly what was going on and when everything would be finished. They fixed my truck beautifully and it looks like brand new again!! I highly recommend going to Beckstrom body shop on 2nd! They’re amazing and the only place I’ll take my vehicles.
Communication and quality of work is top notch. Very happy throughout the whole process from the staff, estimate, and completion of work. Vehicle was done when promised. I definitely will recommend and use again if needed. Thank you Roy and Kaycifor the great service.
Analyzing 6,701,3046.7M ReviewsFor 18,80618.8K Experts
