Home inspector · Hoffman Estates, IL · reviewed since 2017
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%99+58.1Reliability 26%99+25.8Value 15%100+15.2Experts Score= 99Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.99SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#12 of 88 home inspectorsiPosition by Experts Score among all companies we track in this category. · better than 87%
5.0★★★★★213 Google reviews · 20 photos
100%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate Bee Sure Home Inspection Services five stars based on two hundred and thirteen reviews, noting the owner replies to ninety-eight percent of feedback. Customers consistently describe the home, commercial, radon, and sewer scope inspections as thorough, punctual, and detailed, with reports that clearly explain findings and maintenance needs. Reviewers highlight the inspector's patience, responsiveness, and ability to answer questions, while the provided excerpts contain no recurring criticisms or low-star patterns to address.
Google rating: 5.0 out of 5 from 213 reviews (100% five-star).
Reviews on this page: 213 Google reviews (147 with written comments, 1 with photos).
Owner responses: the business replied to 98% of reviews.
Most recent review: September 11, 2026.
Service: Home Inspector serving Hoffman Estates, Illinois.
Data from Google, last updated October 25, 2026.
Score profile vs other home inspectors
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.
This companyHome Inspectors median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Bee Sure Home Inspection Services: 99/100 on this factor. Category median: 98.A
99
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Bee Sure Home Inspection Services: 99/100 on this factor. Category median: 97.A
99
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Bee Sure Home Inspection Services: 100/100 on this factor. Category median: 100.A
100
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Bee Sure Home Inspection Services: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Bee Sure Home Inspection Services: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 84.–
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Bar = this company · dark tick = category median.
Star ratings
213 Google reviews we collected
5.0of 5
5 stars212100%
4 stars00%
3 stars10%
2 stars00%
1 star00%
Praise vs complaints
Phrases our text analysis found in 147 written reviews
100%praise
Praise326100%
Complaints00%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price531%
Reasonable1169%
Overpriced00%
Not sure00%
Topic share
How often each topic comes up in the written reviews
7topics
Quality & results8526%
Staff & attitude7824%
Would recommend6018%
Speed & response3812%
Communication3310%
Honesty & trust175%
Price & value155%
What customers talk about
We read 147 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“John took his time with the inspection and did a great job.”
“He was thorough and attentive throughout, and took the time to walk me through every finding with patience and detail while also explaining to me how…”
“I would definitely recommend him and would use his services again in the future.”
“John was very responsive throughout the whole process.”
“…to walk me through every finding with patience and detail while also explaining to me how to take care of this new home most effectively as it’s new o…”
“He was punctual, precise, very detailed, and honest throughout the process.”
“He was very willing to answer questions and provided a great deal of feedback.”
People customers mention
John47 reviews
Reim10 reviews
Inspections3 reviews
Radon3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Bee Sure Home Inspection Services for 6 kinds of job. Pick one to see what they paid and said.
Phillip3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
John took his time with the inspection and did a great job. He was very willing to answer questions and provided a great deal of feedback. I appreciate all the information he provided with the report. Reports were very detailed and included suggestions. John was very responsive throughout the whole process.
I am…
Reasonable priceSewer line scope
Kevin12 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
John recently inspected a home for us, and I couldn’t have asked for a better experience. He was thorough and attentive throughout, and took the time to walk me through every finding with patience and detail while also explaining to me how to take care of this new home most effectively as it’s new owner. It’s clear…
Burim2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★
I had a great experience working with John Reim for my home inspection during the purchase of my new home. He was punctual, precise, very detailed, and honest throughout the process. I would definitely recommend him and would use his services again in the future.
Reasonable price
Mark11 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★
We have done several inspections with John and Bee Sure. Always top notch and very thorough. Would highly recommend.
KyleLocal Guide · 51 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★
Im very happy with the services provided and have to say the platform he uses is top notch to make it a streamlined process from start to finish.
Reasonable price
Brad8 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★
Had the pleasure of working with John Reim from Bee Sure Home Inspections. He was incredibly thorough and patient. Took a lot of time to explain the findings of the inspection and make sure we were comfortable with the proposed action items. Bravo!
Great priceSewer line scopeManufactured home inspectionsSprinkler system inspection
John took his time with the inspection and did a great job. He was very willing to answer questions and provided a great deal of feedback. I appreciate all the information he provided with the report. Reports were very detailed and included suggestions. John was very responsive throughout the whole process.
I am very glad we did the sewer scope.
I would use him again.
Price assessment: Reasonable price
Services: Sewer line scope
Response from the owner · a month ago
Thank you Phil. I hope everything works out for you but if you are in need of my services again, please reach out!
Kevin Koch12 reviewsiTotal number of Google reviews Kevin has written across all businesses on Google Maps, not just this one.
John recently inspected a home for us, and I couldn’t have asked for a better experience. He was thorough and attentive throughout, and took the time to walk me through every finding with patience and detail while also explaining to me how to take care of this new home most effectively as it’s new owner. It’s clear John takes real pride in his work — I felt like I was in very good hands. Highly recommend.
Response from the owner · 2 months ago
Thank you Kevin. Much appreciated and happy you were satisfied with our services. Please feel free to reach out to me anytime with questions or concerns.
Burim Meholli2 reviewsiTotal number of Google reviews Burim has written across all businesses on Google Maps, not just this one.
I had a great experience working with John Reim for my home inspection during the purchase of my new home. He was punctual, precise, very detailed, and honest throughout the process. I would definitely recommend him and would use his services again in the future.
Price assessment: Reasonable price
Response from the owner · 4 months ago
Burim, congratulations on your new home!
Mark Lewis11 reviewsiTotal number of Google reviews Mark has written across all businesses on Google Maps, not just this one.
Had the pleasure of working with John Reim from Bee Sure Home Inspections. He was incredibly thorough and patient. Took a lot of time to explain the findings of the inspection and make sure we were comfortable with the proposed action items. Bravo!
Price assessment: Great price
Services: Sewer line scope, Manufactured home inspections, Sprinkler system inspection
Response from the owner · 6 months ago
Thank you Brad for the kind review! Enjoy the new home and please reach out anytime if I can be of further assistance!
Savana Josephsen6 reviewsiTotal number of Google reviews Savana has written across all businesses on Google Maps, not just this one.
We recently worked with John from Bee Sure Home Inspection, and once again, the experience was excellent from start to finish. This is actually the second time we’ve chosen to work with John, which speaks volumes about the level of trust and confidence we have in his work.
John is incredibly thorough, professional, and detail-oriented throughout the entire inspection process. He carefully examines every aspect of the home and takes the time to explain his findings in a clear, easy-to-understand way. Having worked with him before, we knew we could rely on his expertise—and he absolutely delivered again.
What really sets John apart is his patience and willingness to answer all of our questions without ever making us feel rushed. He ensures we fully understand the condition of the home and any potential concerns, which gives us real peace of mind during such an important decision.
His report was comprehensive, well-organized, and delivered promptly, helping us stay on track with our timeline. Choosing to work with John again was an easy decision, and this second experience only reinforced that we made the right choice.
We highly recommend Bee Sure Home Inspection to anyone looking for a reliable, knowledgeable, and trustworthy home inspector.
Price assessment: Reasonable price
Services: Indoor allergen sampling, Mold sampling
Response from the owner · 6 months ago
Thank you Savana. Glad you were happy with the service I provided. Hope to work with you again soon!
Christie Shoemacher7 reviewsiTotal number of Google reviews Christie has written across all businesses on Google Maps, not just this one.
Knowledgeable and efficient service. We had a Radon test done and it was great to have an experienced expert complete this test. We would recommend Bee Sure Home Inspections if you need the services they can provide.
Price assessment: Reasonable price
Services: Service not listed
Response from the owner · 6 months ago
Thank you Judy. Your recommendation means a lot to me and I appreciate your business.
