Had the best experience. Have our rescue pup that had a hard time getting groomed at multiple places we brought her to due to her anxiety. Bigfoot pet mobile exceeded all of our expectations and did a fantastic job for our dog Celine. Would highly recommend them. We will be using them from now on. Thank you!

Bigfoot Pet Mobile Grooming
Bigfoot Pet Mobile Grooming at a glance
Customers praise the mobile grooming service for its punctuality, clear communication, and gentle handling of anxious or senior pets. Reviewers frequently note the convenience of home visits, detailed post-service reports, and fair pricing. However, some low-rated reviews criticize uneven haircuts, specific styling errors, and the owner's aggressive responses to complaints.
- Google rating: 4.9 out of 5 from 285 reviews (99% five-star).
- Reviews on this page: 285 Google reviews (254 with written comments, 60 with photos).
- Owner responses: the business replied to 98% of reviews.
- Most recent review: November 6, 2026.
- Service: Pet Service serving Garland, Texas.
Data from Google, last updated November 8, 2026.
Score profile vs other pet services
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Bar = this company · dark tick = category median.
Star ratings
285 Google reviews we collected
- 5 stars28199%
- 4 stars00%
- 3 stars00%
- 2 stars00%
- 1 star41%
Praise vs complaints
Phrases our text analysis found in 254 written reviews
- Praise42599%
- Complaints51%
PriceGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
- Great price667%
- Reasonable333%
- Overpriced00%
- Not sure00%
Topic share
How often each topic comes up in the written reviews
- Quality & results12028%
- Staff & attitude10424%
- Would recommend9422%
- Speed & response4611%
- Communication348%
- Price & value164%
- Honesty & trust164%
What customers talk about
We read 254 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Bigfoot pet mobile exceeded all of our expectations and did a fantastic job for our dog Celine.”
“When I saw Eva(dark yorkie) I was in shock at how awful she looked!”
“Preston is a kind gentle man that does great work every time and highly recommend him.”
“Personal and biting replies to other groomers commenting on how rude and unnecessary your post was shows your character.”
“Very professional, very understanding and gentle to our great Pyrenees (Bella) would definitely recommend, and use again for future.”
“They arrive on time, treat our dog like the king he is in our house, and he always looks much better when they are done.”
“This was the first time I had our dog groomed by them so I was a little nervous and I wanted to explain to them in detail about my dog and what was needed.”
“Pricing is absolutely reasonable for the work done.”
“I told them up front I don't expect much, these two are a handful, won't let us brush them.”
People customers mention
- Preston 32 reviews
- Christa 10 reviews
- Pyrenees 4 reviews
- Shepherd 4 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Recent reviews
Had the best experience. Have our rescue pup that had a hard time getting groomed at multiple places we brought her to due to her anxiety. Bigfoot pet mobile exceeded all of our expectations and did a fantastic job for our dog Celine. Would highly recommend them. We will be using them from now on. Thank you!
B is always so happy after his grooming with Bigfoot! Awesome service. Don't hesitate with your animals to reach out!
Preston is a kind gentle man that does great work every time and highly recommend him.
This was the first time I had our dog groomed by them so I was a little nervous and I wanted to explain to them in detail about my dog and what was needed. They were very accommodating. They listened, they verified and they did a fantastic job. This is somebody who loves pets and you want to have your dog groomed by…
My cat is looking trimmed and clean. I don't think he has ever gotten a bath and a great treatment. I do recommend this service for cat owners.
Preston was so kind and patient with our elderly dog. She gets very nervous, even about taking a bath, let alone getting her nails trimmed. We appreciate his patient demeanor, gentle ways, and his heart for animals. Highly recommend!
Photos
Customer reviews
4.9 ★★★★★ 285 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
B is always so happy after his grooming with Bigfoot! Awesome service. Don't hesitate with your animals to reach out!
Sasha lived her spa day
Thank you, Isaiah! We look forward to grooming Sasha again!
Preston is a kind gentle man that does great work every time and highly recommend him.
Thank you, Jeffrey!
This was the first time I had our dog groomed by them so I was a little nervous and I wanted to explain to them in detail about my dog and what was needed. They were very accommodating. They listened, they verified and they did a fantastic job. This is somebody who loves pets and you want to have your dog groomed by them. For sure without hesitation I will use them again
Thank you, James. We’re so happy we were able to groom Olaf, we’d be happy to groom him again!
My cat is looking trimmed and clean. I don't think he has ever gotten a bath and a great treatment. I do recommend this service for cat owners.
Thank you so much for your kind words, J T!
Super cool dude! Highly recommend for your dog grooms.
Thank you, Amanda!
Preston was so kind and patient with our elderly dog. She gets very nervous, even about taking a bath, let alone getting her nails trimmed. We appreciate his patient demeanor, gentle ways, and his heart for animals. Highly recommend!
Thank you, Christele!
What a great service! Very professional, very understanding and gentle to our great Pyrenees (Bella) would definitely recommend, and use again for future.
- Price assessment: Great price
Thank you, David! Bella is a pleasure to groom.
Very great service and prices are good.
- Price assessment: Great price
Thank you, Debra!
Business details
- Phone: (972) 664-4662
- Website: bigfootpet.com
- Service area: Garland, TX
