Blain's Farm & Fleet Tires and Auto Service Center
Auto repair shop · Rhinelander, WI · reviewed since 2023
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 64%52+33Reliability 28%55+15.5Replies to reviews 8%23+1.9Momentum penalty74−2.6Experts Score= 48Not enough data for value; its weight is shared by the others.Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.48SCORE
CGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#107 of 110 oil change servicesiPosition by Experts Score among all companies we track in this category. · better than 3%
4.5★★★★★74 Google reviews · 2 photos
76%five-star reviews
4.20★last 12 monthsiAverage stars on reviews from the last 12 months only.
10%1–2★, last 20 reviewsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Blain's Farm & Fleet Tires and Auto Service Center at a glance
Customers frequently praise the auto service department for friendly, knowledgeable staff, fair pricing, and efficient repairs like tire changes and brake work. Positive reviews often highlight same-day availability and accommodating service that exceeds expectations compared to other local providers. However, low-rated feedback cites recurring issues with unresolved mechanical problems after significant repairs and inventory discrepancies where online orders were charged despite items being out of stock.
Google rating: 4.5 out of 5 from 74 reviews (76% five-star).
Reviews on this page: 74 Google reviews (46 with written comments).
Owner responses: the business replied to 15% of reviews.
Most recent review: September 27, 2026.
Service: Oil Change Service serving Rhinelander, Wisconsin.
Data from Google, last updated November 2, 2026.
Score profile vs other oil change services
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and reliability; weakest: replies to reviews.
This companyOil Change Services median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Blain's Farm & Fleet Tires and Auto Service Center: 52/100 on this factor. Category median: 83.C
52
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Blain's Farm & Fleet Tires and Auto Service Center: 55/100 on this factor. Category median: 77.C
55
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 97.–
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ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 100.–
–
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Blain's Farm & Fleet Tires and Auto Service Center: 74/100 on this factor. Category median: 100.B
74
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Blain's Farm & Fleet Tires and Auto Service Center: 23/100 on this factor. Category median: 73.D
23
Bar = this company · dark tick = category median.
Star ratings
74 Google reviews we collected
4.5of 5
5 stars5676%
4 stars912%
3 stars57%
2 stars11%
1 star34%
Praise vs complaints
Phrases our text analysis found in 46 written reviews
87%praise
Praise2687%
Complaints413%
Topic share
How often each topic comes up in the written reviews
6topics
Staff & attitude1653%
Quality & results517%
Price & value310%
Honesty & trust310%
Speed & response27%
Would recommend13%
What customers talk about
We read 46 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Thank you guys for being accommodating, kind, and just overall good people.”
“Great service, friendly, knowledgeable staff.”
“The one other time I did order pickup they brought out a damaged open box that was clearly a return and said it was all they had.”
“Amazing service, courtesy and a fair price.”
“Honest people”
“They got me in same day, and had me at fish camp that night.”
praise complaint · found by our text analysis, Google review wording unchanged.
Recent reviews
Bbailey4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Joe and his team were absolutely fantastic. They saved me and my car!! Thank you guys for being accommodating, kind, and just overall good people.
Tires
DDenise3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★
I had terrible service with blains with my car . I took it to have work done in may struts wheel bearings alignment almost $2,000. Had this done in may of this year. Car was making a noise on turns they said stabilator bars changed them still making the noise so now they have to do struts again and wheel alignment…
RRichardLocal Guide · 14 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
It was great the customer service was unmatched. I dealt with abbey and Brandon in the automotive department. Honest people
BBob9 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★
Huge ice storm coming..Ordered a generator for pickup. I get a call saying it is not in stock however their website claimed it was and they took my money. Now not only will I not have the generator for the upcoming storm, I also no longer have money in my account to go elsewhere due to held funds.
I should have…
AAmberLocal Guide · 7 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★
Do not go to Walmart auto service. Go to Blain's! So so helpful, fast and trustworthy.
TTroyLocal Guide · 13 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★
Great, friendly, knowledgeable guys working here and very accommodating! I'm really glad I stopped in here. This is how service should be 100%. I'll go back here again for sure. Miles above my bad experiences at the Rhinelander Walmart service center.
Joe and his team were absolutely fantastic. They saved me and my car!! Thank you guys for being accommodating, kind, and just overall good people.
Services: Tires
Response from the owner · a month ago
Thank you so much for taking the time to leave us a 5-star review! We are thrilled to hear you had a positive experience. Our team works hard to provide exceptional customer service and high-quality products, so receiving such positive feedback is always rewarding. We hope to see you again soon and thank you for choosing Blain's Farm & Fleet for your shopping needs!
C
Cassi WillistonLocal Guide · 21 reviewsiTotal number of Google reviews Cassi has written across all businesses on Google Maps, not just this one.
Thank you so much for taking the time to leave us a 5-star review! We are thrilled to hear you had a positive experience. Our team works hard to provide exceptional customer service and high-quality products, so receiving such positive feedback is always rewarding. We hope to see you again soon and thank you for choosing Blain's Farm & Fleet for your shopping needs!
D
Denise3 reviewsiTotal number of Google reviews Denise has written across all businesses on Google Maps, not just this one.
I had terrible service with blains with my car . I took it to have work done in may struts wheel bearings alignment almost $2,000. Had this done in may of this year. Car was making a noise on turns they said stabilator bars changed them still making the noise so now they have to do struts again and wheel alignment when this is fixed never going back ever. Should be negative stars. Well believe it or not the struts had to be replaced by Blains again for the third time. So disappointed in this establishment but thank goodness still under warranty. Hopefully they don't fail again because I definitely don't want to go back there again.
Response from the owner · a year ago
Thank you for shopping at Blain's Farm & Fleet and for your feedback! We are sorry to hear of your experience at one of our store locations. Our goal is to create the best customer experience possible, and your thoughts, ideas, and suggestions play a major role in helping identify opportunities to improve on. Your feedback is important to us and will be passed onto the appropriate personnel to look further into.
J
John bauknechtLocal Guide · 20 reviewsiTotal number of Google reviews John has written across all businesses on Google Maps, not just this one.
It was great the customer service was unmatched. I dealt with abbey and Brandon in the automotive department. Honest people
Response from the owner · a year ago
Thank you so much for taking the time to leave us a 5-star review! We are thrilled to hear you had a positive experience. Our team works hard to provide exceptional customer service and high-quality products, so receiving such positive feedback is always rewarding. We hope to see you again soon and thank you for choosing Blain's Farm & Fleet for your shopping needs!
B
Bob Barker9 reviewsiTotal number of Google reviews Bob has written across all businesses on Google Maps, not just this one.
Huge ice storm coming..Ordered a generator for pickup. I get a call saying it is not in stock however their website claimed it was and they took my money. Now not only will I not have the generator for the upcoming storm, I also no longer have money in my account to go elsewhere due to held funds.
I should have known better. The one other time I did order pickup they brought out a damaged open box that was clearly a return and said it was all they had.
I can understand inventory being wrong on small high volume items but there is no excuse for something like this.
Done with this place.
Response from the owner · a year ago
Thank you for your feedback. We're sorry to hear about your experience. If you'd like to share more details, please feel free to reach out to us at 1-800-210-2370. With the additional information, we can work with the Store Management team to look into this further. We truly appreciate you bringing this to our attention.
A
Amber ReinerLocal Guide · 7 reviewsiTotal number of Google reviews Amber has written across all businesses on Google Maps, not just this one.
Do not go to Walmart auto service. Go to Blain's! So so helpful, fast and trustworthy.
Response from the owner · 2 years ago
Thank you so much for taking the time to leave us a 5-star review! We are thrilled to hear you had a positive experience. Our team works hard to provide exceptional customer service and high-quality products, so receiving such positive feedback is always rewarding. We hope to see you again soon and thank you for choosing Blain's Farm & Fleet for your shopping needs!
T
Torrie Swanson5 reviewsiTotal number of Google reviews Torrie has written across all businesses on Google Maps, not just this one.
Thank you so much for taking the time to leave us a 5-star review! We are thrilled to hear you had a positive experience. Our team works hard to provide exceptional customer service and high-quality products, so receiving such positive feedback is always rewarding. We hope to see you again soon and thank you for choosing Blain's Farm & Fleet for your shopping needs!
T
Troy BurmeschLocal Guide · 13 reviewsiTotal number of Google reviews Troy has written across all businesses on Google Maps, not just this one.
Great, friendly, knowledgeable guys working here and very accommodating! I'm really glad I stopped in here. This is how service should be 100%. I'll go back here again for sure. Miles above my bad experiences at the Rhinelander Walmart service center.
Response from the owner · 2 years ago
Thank you so much for taking the time to leave us a 5-star review! We are thrilled to hear you had a positive experience. Our team works hard to provide exceptional customer service and high-quality products, so receiving such positive feedback is always rewarding. We hope to see you again soon and thank you for choosing Blain's Farm & Fleet for your shopping needs!
J
Jeanne MotzelLocal Guide · 118 reviewsiTotal number of Google reviews Jeanne has written across all businesses on Google Maps, not just this one.
