Pest control service · Milwaukee, WI · reviewed since 2017
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%96+52.4Reliability 24%95+23Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty99−0.1Experts Score= 97Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.97SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#74 of 389 wildlife removal servicesiPosition by Experts Score among all companies we track in this category. · better than 81%
5.0★★★★★139 Google reviews · 4 photos
97%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
96%reviews answered by the owner
$196typical billiMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).
Google reviewers rate BMI Pest Control Services five stars from 139 reviews, with the owner responding to 96 percent of feedback. Customers frequently cite punctuality, clear communication, and fair pricing for services addressing ants, box elder bugs, stink bugs, and wasps. Recurring themes include the provider's knowledge, thorough inspections, and willingness to accommodate scheduling needs. One two-star review notes uncertainty regarding the company's ability to resolve a specific ant issue, though it acknowledges the prompt callback.
Google rating: 5.0 out of 5 from 139 reviews (97% five-star).
Reviews on this page: 138 Google reviews (109 with written comments, 3 with photos).
Owner responses: the business replied to 96% of reviews.
Most recent review: September 28, 2026.
Service: Wildlife serving Milwaukee, Wisconsin.
Data from Google, last updated October 29, 2026.
Score profile vs other wildlife removal services
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
BMI Pest Control ServicesWildlife Removal Services median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.BMI Pest Control Services: 96/100 on this factor. Category median: 92.A
96
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.BMI Pest Control Services: 95/100 on this factor. Category median: 90.A
95
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.BMI Pest Control Services: 99/100 on this factor. Category median: 97.A
99
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.BMI Pest Control Services: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.BMI Pest Control Services: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.BMI Pest Control Services: 100/100 on this factor. Category median: 89.A
100
Bar = this company · dark tick = category median.
Star ratings
138 Google reviews we collected
5.0of 5
5 stars13497%
4 stars32%
3 stars00%
2 stars11%
1 star00%
Praise vs complaints
Phrases our text analysis found in 109 written reviews
99%praise
Praise22699%
Complaints31%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price436%
Reasonable764%
Overpriced00%
Not sure00%
$196+81% vs typical wildlife removal services
Middle half of what 8 customers paid ($188–$282) · gold mark = category median.
Topic share
How often each topic comes up in the written reviews
7topics
Quality & results4620%
Speed & response4520%
Staff & attitude3917%
Would recommend3616%
Communication2913%
Price & value209%
Honesty & trust146%
What customers talk about
We read 109 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Great service, offered some extra advice and cares about doing the job right, even stopped by while in the area to make sure the job was done complete…”
“He is knowledgeable, professional, attentive, and punctual.”
“Very friendly, great communication, set a schedule for us and stuck to it.”
“We highly recommend this business for anyone who needs help with pest control.”
“Great communication, came very promptly, gave clear explanations, and came back to retreat as promised.”
“Our yellowjacket problem was quickly resolved for a fair price.”
“His costs were fair and I trusted his recommendations.”
People customers mention
Josh25 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired BMI Pest Control Services for 7 kinds of job. Pick one to see what they paid and said.
MichaelLocal Guide · 21 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Great service, offered some extra advice and cares about doing the job right, even stopped by while in the area to make sure the job was done completely the first time. Highly recommend.
Paid $180–200Reasonable priceHornet & wasp extermination
Matt3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★
Josh did a great job of explaining the process he uses and did a thorough job inside and outside. We were having trouble with ants inside and since he applied his product, we haven’t had any issues. We highly recommend this business for anyone who needs help with pest control.
Paid $200+Reasonable priceAnt extermination
Cole9 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★
Josh has been a massive help not only getting our house protected properly but also informing and educating us on things we otherwise wouldn’t have known. Great communication and overall great guy. Would absolutely choose him 10/10 times over a national brand. Thanks Josh!
Paid $200+Bug & insect extermination
Paola8 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 months ago★★★★★
Josh is extremely knowledgeable in pest control! He inspected through my property and set the traps to prevent animals from coming in. It was a great surprise to find this Small Business in the area! Great expertise and high quality products that works, I strongly recommend BMI Pest Control Services!
BethLocal Guide · 20 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
Had a big yellow jacket wasp nest in the soffit. My experience with BMI was top notch. Communication / follow up after services was great. Josh was a pleasure to work with. He was able to do the job same day as I called. Highly recommend BMI.
Paid $180–200Great priceHornet & wasp extermination
Josh is great to work with. We use BMI Pest Control for box elder and stink bugs on the exterior of our home. We follow his recommendation of treatment 2x/year. He is knowledgeable, professional, attentive, and punctual. Easy to communicate with and friendly. Always recommend Josh & BMI Pest Control.
Response from the owner · a month ago
Thank you!!
Michael GLocal Guide · 21 reviewsiTotal number of Google reviews Michael has written across all businesses on Google Maps, not just this one.
Great service, offered some extra advice and cares about doing the job right, even stopped by while in the area to make sure the job was done completely the first time. Highly recommend.
Price assessment: Reasonable price
Price: $180–200
Services: Hornet & wasp extermination
Pest type: Other
Response from the owner · a month ago
Thank you!!
Kris p4 reviewsiTotal number of Google reviews Kris has written across all businesses on Google Maps, not just this one.
Prompt, friendly, and knowledgeable response. I had special scheduling needs and they were very understanding and able to work with my schedule. Would recommend.
Price assessment: Reasonable price
Response from the owner · 3 months ago
Thank you!!
Katie Prestegard8 reviewsiTotal number of Google reviews Katie has written across all businesses on Google Maps, not just this one.
Great communication, came very promptly, gave clear explanations, and came back to retreat as promised. Our yellowjacket problem was quickly resolved for a fair price. I’d recommend and use again!
Response from the owner · 3 months ago
Thank you!!
Matt Quinn3 reviewsiTotal number of Google reviews Matt has written across all businesses on Google Maps, not just this one.
Josh did a great job of explaining the process he uses and did a thorough job inside and outside. We were having trouble with ants inside and since he applied his product, we haven’t had any issues. We highly recommend this business for anyone who needs help with pest control.
Price assessment: Reasonable price
Price: $200+
Services: Ant extermination
Response from the owner · 4 months ago
Thank you!!
Blair Barron9 reviewsiTotal number of Google reviews Blair has written across all businesses on Google Maps, not just this one.
We are so glad we chose BMI for pest control!! We have always had outstanding pest control every place we've lived, and being new to the area, BMI doesn't disappoint! Josh is very thorough, explains everything, and fully addresses every concern. He is also friendly, yet professional, and communicates well about scheduling, payment(very fair, btw), any questions we may have; and truly goes above and beyond to make sure we are satisfied with our pest control services! I would definitely recommend BMI to anyone with pest control needs!
Response from the owner · 5 months ago
Thank you!!
Cole Baltz9 reviewsiTotal number of Google reviews Cole has written across all businesses on Google Maps, not just this one.
Josh has been a massive help not only getting our house protected properly but also informing and educating us on things we otherwise wouldn’t have known. Great communication and overall great guy. Would absolutely choose him 10/10 times over a national brand. Thanks Josh!
Price: $200+
Services: Bug & insect extermination
Response from the owner · 5 months ago
Thank you!!
Christy Unz3 reviewsiTotal number of Google reviews Christy has written across all businesses on Google Maps, not just this one.
Once again, at my new location Josh delivered as always on point with a solid service as he always does for the exact terms explained. Easy to work with, knows his stuff and really wants to deliver top notch service the first time, it’s greatly refreshing and appreciated. Hands down keeps knocking the boots off the door to door and big biz.
Price assessment: Great price
Services: Home inspection, Termite inspection, Termite extermination, Bee extermination, Hornet & wasp extermination, Rodent extermination, Spider extermination, General pest inspection, Bug & insect extermination, Ant extermination, Service not listed
Response from the owner · a year ago
Thank you!!!
Paola Quiroz8 reviewsiTotal number of Google reviews Paola has written across all businesses on Google Maps, not just this one.
Josh is extremely knowledgeable in pest control! He inspected through my property and set the traps to prevent animals from coming in. It was a great surprise to find this Small Business in the area! Great expertise and high quality products that works, I strongly recommend BMI Pest Control Services!
Price: $180–200
Positive: Punctuality, Quality, Professionalism, Value
