Roofing contractor · New Britain, CT · reviewed since 2024
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%95+51.8Reliability 24%93+22.5Value 14%100+14.1Replies to reviews 7%61+4.3Experts Score= 93Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.93SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#19 of 40 post construction cleaningiPosition by Experts Score among all companies we track in this category. · better than 54%
5.0★★★★★227 Google reviews · 24 photos
99%five-star reviews
4.91★last 12 monthsiAverage stars on reviews from the last 12 months only.
1%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
93%reviews answered by the owner
$13ktypical billiMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).
Google reviewers rate BNF Construction LLC five stars based on 227 reviews, with the owner responding to 93 percent of comments. Customers frequently highlight punctuality, clear communication, and assistance with insurance claims for roofing, siding, and gutter projects. Recurring themes include efficient crews, thorough cleanup, and reasonable pricing. The primary criticism from low-star reviews involves poor communication and unresponsiveness after initial quotes.
Google rating: 5.0 out of 5 from 227 reviews (99% five-star).
Reviews on this page: 227 Google reviews (200 with written comments, 31 with photos).
Owner responses: the business replied to 93% of reviews.
Most recent review: October 28, 2026.
Service: Post Construction Cleaning serving New Britain, Connecticut.
Data from Google, last updated October 28, 2026.
Score profile vs other post construction cleaning
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
BNF Construction LLCPost Construction Cleaning median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.BNF Construction LLC: 95/100 on this factor. Category median: 93.A
95
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.BNF Construction LLC: 93/100 on this factor. Category median: 91.A
93
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 98.–
–
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.BNF Construction LLC: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.BNF Construction LLC: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.BNF Construction LLC: 61/100 on this factor. Category median: 81.B
61
Bar = this company · dark tick = category median.
Star ratings
227 Google reviews we collected
5.0of 5
5 stars22499%
4 stars10%
3 stars00%
2 stars00%
1 star21%
Praise vs complaints
Phrases our text analysis found in 200 written reviews
97%praise
Praise52297%
Complaints143%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price2356%
Reasonable1741%
Overpriced00%
Not sure12%
$13k+4893% vs typical post construction cleaning
Middle half of what 24 customers paid ($5.6k–$24k) · gold mark = category median.
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude10620%
Quality & results10219%
Would recommend10219%
Speed & response9317%
Communication7314%
Price & value336%
Honesty & trust275%
What customers talk about
We read 200 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“From day one, they were professional, reliable, and always on time.”
“Their attention to detail and quality of work were outstanding.”
“This is the 2nd house we have put a roof on and the last one was not a pleasant experience (the color was horrible and nothing like what we picked).”
“I would recommend BNF Construction to anyone without hesitation!”
“I cannot recommend them enough and already have two new projects in the works.”
“The construction team was very efficient and cleaned everything very well before they left.”
“From the first time we met with BNF Construction we were impressed by their professionalism and communication.”
“Gave me a quote for work and then ghosted me.”
“Taylor showed up when he said he would, followed up without being pushy, and gave us a reasonable price, and left the area clean after completion of the job.”
“I would definitely recommend BNF Construction to anyone looking for reliable and professional work!”
People customers mention
Brandon41 reviews
Jeremy13 reviews
Taylor8 reviews
Francis8 reviews
Reynolds8 reviews
Wolf6 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired BNF Construction LLC for 8 kinds of job. Pick one to see what they paid and said.
LLinda4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a day ago★★★★★
Jon inspected my roof and found wind damage. He helped me file a claim with my insurance company. BNF Construction did an excellent job replacing my roof and putting in new sky light. Jon was very easy to schedule and follow up with. The construction team was very efficient and cleaned everything very well before…
FFrank1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 days ago★★★★★
Price, accessibility, craftsmanship, follow up. Brandon and his workers could not have been better. Over the years my wife and I have hired countless contractors. From additions to new home construction. Needless to say some have not gone well. We interviewed our share of companies and chose BNF. We recommend BNF.
JJohn3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
We needed a chimney cap repair due to crumbling and deterioration and got three quotes. Taylor showed up when he said he would, followed up without being pushy, and gave us a reasonable price, and left the area clean after completion of the job. We are very happy with the job and highly recommend Taylor and BNF
Paid $1–5,000Reasonable priceService not listed
CCarol6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★
We were so fortunate to select BNF Construction to do our sunroom project…from start to finish every aspect of the work was superior….excellent communication, outstanding workmanship, flexible to suggestions & changes, and always available. We highly recommend BNF Construction and give the company an A+ rating.
Paid $50,000+Great price
KK.P.Local Guide · 98 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Brandon and his teams were very professional and easy to work with. Communication was great between texting and calls. His contractors all did a great job and were respectful and showed up on time.
The team showed up every day, even Saturday at 8am and worked the entire day until the job was done. It was a plus…
Paid $20,000–25,000Great priceService not listed
AAdam5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
These guys were thorough, got the job done quickly, and handled all of the paperwork and communication with my insurance agency. Super easy. And my new roof looks great.
Paid $10,000–15,000Reasonable priceRoof repair for storm & wind damage
cannot say enough wonderful things about BNF Construction! Brandon, the owner, and his entire crew were absolutely amazing from start to finish. We had roof damage and interior water damage caused by rain and storms, and they did an incredible job repairing everything.
From day one, they were professional, reliable, and always on time. Their attention to detail and quality of work were outstanding. They took such great care of our home, kept everything incredibly clean throughout the process, and made sure every detail was handled thoroughly.
It’s not often you find a company that takes this much pride in their work and truly cares about their customers. Brandon and his team exceeded our expectations, and we couldn’t be happier with the results.
I would recommend BNF Construction to anyone without hesitation! Thank you, Brandon and crew, for making a stressful situation so much easier and for doing such a fantastic job!
Jon inspected my roof and found wind damage. He helped me file a claim with my insurance company. BNF Construction did an excellent job replacing my roof and putting in new sky light. Jon was very easy to schedule and follow up with. The construction team was very efficient and cleaned everything very well before they left. I had an extremely positive experience with BNF Construction throughout the entire process.
From the first time we met with BNF Construction we were impressed by their professionalism and communication. They delivered on all their promises and kept us up to date every step of the way. Jon Wolf was our rep and he went above and beyond to make sure that our roof was covered by insurance and we got all the coverage we were entitled to. Jeremy was our project manager and did a phenomenal job. We still cannot believe they got our whole roof done in one day. We were very skeptical at first because it seemed too good to be true, but we are very happy we chose BNF and would highly recommend them to anyone in the market for a roof!!
Price, accessibility, craftsmanship, follow up. Brandon and his workers could not have been better. Over the years my wife and I have hired countless contractors. From additions to new home construction. Needless to say some have not gone well. We interviewed our share of companies and chose BNF. We recommend BNF.
Price assessment: Great price
Price: $20,000–25,000
Services: Gutter installation, Roof installation
J
John Reagan3 reviewsiTotal number of Google reviews John has written across all businesses on Google Maps, not just this one.
We needed a chimney cap repair due to crumbling and deterioration and got three quotes. Taylor showed up when he said he would, followed up without being pushy, and gave us a reasonable price, and left the area clean after completion of the job. We are very happy with the job and highly recommend Taylor and BNF
Price assessment: Reasonable price
Price: $1–5,000
Services: Service not listed
R
R & B Benson7 reviewsiTotal number of Google reviews R has written across all businesses on Google Maps, not just this one.
Due to storm damages, we used BNF for a new roof and siding. We had them include new gutters. There were 3 different teams, and all 3 were very knowledgeable, detail orientated and clean. All of the technicians were very nice and seemed to work on my house as if it were their own. I highly recommend BNF.
L
Lacey Lyons3 reviewsiTotal number of Google reviews Lacey has written across all businesses on Google Maps, not just this one.
Roof and siding were done, along with new gutters. Our house looks beautiful! BNF was fast, professional, and personable; responded to questions and messages swiftly. The price was very reasonable and the outcome was fantastic. Our 80 year old home looks brand new 😊
D
Des Ari4 reviewsiTotal number of Google reviews Des has written across all businesses on Google Maps, not just this one.
I had a great experience with BNF Construction. They were professional, responsive, and easy to work with from start to finish. They showed up when they said they would, explained everything clearly, and did a really good job with the work. I also appreciated how friendly and respectful everyone was. The whole process was smooth and I’m very happy with the results. I would definitely recommend BNF Construction to anyone looking for reliable and professional work!
G
Glen Damboise2 reviewsiTotal number of Google reviews Glen has written across all businesses on Google Maps, not just this one.
Siding and gutters were installed. I used to have a siding company and the quality of this work is wonderful. Communication through the job was great, respect to my daily life with my dog was honored, and the finish product is beautiful. Thank you.
Services: Gutter installation, Service not listed
C
Carol Blancato6 reviewsiTotal number of Google reviews Carol has written across all businesses on Google Maps, not just this one.
We were so fortunate to select BNF Construction to do our sunroom project…from start to finish every aspect of the work was superior….excellent communication, outstanding workmanship, flexible to suggestions & changes, and always available. We highly recommend BNF Construction and give the company an A+ rating.
Price assessment: Great price
Price: $50,000+
Response from the owner · 3 months ago
Thank you for your kind review! It was a pleasure meeting with you and discussing your upcoming project in Farmington, CT.
At BNF Construction, we believe that every successful roofing or exterior remodeling project starts with honest communication, expert guidance, and taking the time to answer every question. We're glad you found our team knowledgeable, professional, and responsive as you planned your project.
We appreciate the opportunity to earn your trust and look forward to helping bring your vision to life. Whether it's a roof replacement, siding installation, gutters, skylights, or other exterior home improvements in Farmington, CT, our team is committed to delivering exceptional craftsmanship and outstanding customer service from start to finish.
Thank you for considering BNF Construction—we look forward to Building New Futures, one home at a time!
