Analyzing 9,108,2729.1M ReviewsFor 25,80125.8K Experts
Google reviewers rate Borges Plumbing & Heating five stars based on ninety-seven reviews, noting the owner responds to all feedback. Customers frequently highlight quick response times, punctuality, and clear communication regarding job progress and pricing. Services include water heater replacement, boiler maintenance, and gas furnace installation, with crews described as professional and efficient. One low-star review criticized a technician for appearing unprepared and relying on online instructions to repair a boiler system.
Data from Google, last updated October 25, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Bar = this company · dark tick = category median.
97 Google reviews we collected
Phrases our text analysis found in 93 written reviews
Price verdicts customers left with their Google review
Middle half of what 16 customers paid ($439–$2.1k) · gold mark = category median.
How often each topic comes up in the written reviews
We read 93 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Quick response and good and efficient crew they did a great job and kept me informed of what was going on at all times”
“Borges plumbing was very professional, courteous, and responded right away to my call.”
“I had a great experience with Borges Plumbing & Heating.”
“I’d definitely recommend them to anyone looking for reliable plumbing and heating work.”
“Thank you so much guys did a great job at a very reasonable price”
“Communication was easy, they showed up when they said they would, and the whole process was smooth.”
“The team was very knowledgeable reliable paid attention to detail and explained everything to me in a kind and professional manner”
praise complaint · found by our text analysis, Google review wording unchanged.
Customers hired Borges Plumbing & Heating for 7 kinds of job. Pick one to see what they paid and said.
Quick response and good and efficient crew they did a great job and kept me informed of what was going on at all times
Ashlin and Brad came quickly and solved my problem with skill and professionalism. They were like Sherlock and Watson finding my hidden leak. Highly recommend their services.
The team at Borges plumbing was quickly responsive to my request for service. They were professional and did the job right the first time. Price was reasonable. I would use them again as a first choice.
Great plumbing co never have Sean such great work at my home twice on time from quote to finish 3 days this is from a former business owner of 49 years Paul Bagley Buzzards Bay MA
Within 21 hrs of losing hot water, they came down and replaced my hot water tank without asking for an arm AND a leg ! . Haha The men were polite, explained the work as they went and were very neat....why use anyone else ?
Very professional and installed a backflow preventer for an irrigation system we were installing in Buzzards Bay. They answered the phone promptly and were able to answer all of our questions. The work was completed efficiently and professionally. I would highly recommend their services.
| Job | Reviews | Category typical |
|---|---|---|
| Water heater installation | 13 | $1.2k–$2.5k |
| Toilet repair | 7 | $239–$680 |
| Plumbing pipe repair | 6 | $353–$1.4k |
| Plumbing leak detection | 6 | $205–$630 |
| Water tank installation | 2 | — |
| Shower installation | 2 | — |
| Water heater repair | 2 | $227–$596 |
5.0 ★★★★★ 97 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Quick response and good and efficient crew they did a great job and kept me informed of what was going on at all times
Thank you Steve, im glad we were able to solve the problem!!
Borges plumbing was very professional, courteous, and responded right away to my call. I highly recommend them for your plumbing needs.
Thank you Pauline, it was our pleasure!!
I had a great experience with Borges Plumbing & Heating. They were professional, punctual, and very efficient from start to finish. They came out to service the boilers in my two-family home, got everything taken care of quickly, and did a great job. Communication was easy, they showed up when they said they would, and the whole process was smooth. I’d definitely recommend them to anyone looking for reliable plumbing and heating work.
Thank you Paul, much appreciated!!
Borges, plumbing and heating Was great The team was very knowledgeable reliable paid attention to detail and explained everything to me in a kind and professional manner I would highly recommend more plumbing and heating, and I will definitely be using them for all my plumbing needs Thank you so much guys did a great job at a very reasonable price
Thank you Bob, looking forward to working with you again in the future!!
Kitchen sink pipe was leaking called borges plumbing and they were very helpful and sent james over same day. James did a great job was very professional and got the job done efficiently. Thank you
Thank you, it was a pleasure!!
Ashlin and Brad came quickly and solved my problem with skill and professionalism. They were like Sherlock and Watson finding my hidden leak. Highly recommend their services.
Thank you Adam, im happy we were able to help you out!!
Amazing experience from start to finish! Our gas water heater finally gave out after 14 years, and I reached out around 7 AM. They responded quickly, explained our replacement options, and also took care of the new MA venting requirements. Owen and Jason showed up around 9AM, were extremely knowledgeable and professional, and had us back up and running with hot water within a few hours. They explained everything along the way and did a great job. So happy we found our plumbers! We’ll definitely be calling them for all our future plumbing needs. Highly recommend!
Thank you, we look forward to being your go to plumbers!!
The team at Borges plumbing was quickly responsive to my request for service. They were professional and did the job right the first time. Price was reasonable. I would use them again as a first choice.
Thank you Rob for your trust!!
Great plumbing co never have Sean such great work at my home twice on time from quote to finish 3 days this is from a former business owner of 49 years Paul Bagley Buzzards Bay MA
Thank you Paul, looking forward to working with you again!!
Ross was amazing. I called him and he immediately showed up fix the problem and I have hot water. Thank you so much for coming through on short notice.
Thank you Jenn, im happy we were able to get you hot water
Analyzing 9,108,2729.1M ReviewsFor 25,80125.8K Experts
