James Johnson2 reviewsTotal number of Google reviews James has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleGreat and timely service!
Brent's Honey Bee Rescue and Removal
How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%91+53.4Reliability 26%79+20.6Value 15%100+15.2Craft & service penalty98−0.2Experts Score= 89Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.89SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#38 of 61 termite control servicesPosition by Experts Score among all companies we track in this category. · better than 38%
4.9 ★★★★★ 46 Google reviews · 24 photos
98%five-star reviews
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
5%1–2★, last 20 reviewsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
72%reviews answered by the owner
Oct 2026latest review
Brent's Honey Bee Rescue and Removal at a glance
Customers praise the rapid response times and professional execution of honey bee and wildlife removals, noting that the service provider often arrives same-day or on weekends. Reviewers highlight transparent pricing, thorough explanations of the process, and effective communication throughout the job. A recurring criticism in low-star reviews is the lack of response to customer inquiries, which contrasts with the owner's high rate of replying to other feedback.
- Google rating: 4.9 out of 5 from 46 reviews (98% five-star).
- Reviews on this page: 46 Google reviews (38 with written comments, 4 with photos).
- Owner responses: the business replied to 72% of reviews.
- Most recent review: October 23, 2026.
- Service: Termite Control Service serving Albany, Georgia.
Data from Google, last updated October 27, 2026.
Score profile vs other termite control services
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Brent's Honey Bee Rescue and Removal: 91/100 on this factor. Category median: 91.A
91
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Brent's Honey Bee Rescue and Removal: 79/100 on this factor. Category median: 89.B
79
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Brent's Honey Bee Rescue and Removal: 98/100 on this factor. Category median: 97.A
98
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Brent's Honey Bee Rescue and Removal: 100/100 on this factor. Category median: 100.A
100
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Brent's Honey Bee Rescue and Removal: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 100.–
–
Bar = this company · dark tick = category median.
Star ratings
46 Google reviews we collected
- 5 stars4598%
- 4 stars00%
- 3 stars00%
- 2 stars00%
- 1 star12%
Praise vs complaints
Phrases our text analysis found in 38 written reviews
- Praise80100%
- Complaints00%
Topic share
How often each topic comes up in the written reviews
- Staff & attitude2430%
- Speed & response1519%
- Would recommend1519%
- Quality & results810%
- Communication810%
- Honesty & trust79%
- Price & value34%
What customers talk about
We read 38 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“I highly recommend Brent White to anyone who needs professional honey bee removal.”
“Brent is certified for honey bee removal, experienced, professional, prompt with communications, considerate and polite.”
“…corners cut made me a highly satisfied customer who is so pleased to recommend this business to anyone who needs prompt, professional, cost-effective…”
“Brent did a great job removing the bees from my home.”
“I called Brent and he came over and explained to me in a professional manner what he would do to rid the bees.”
“We called and he was very upfront and transparent about the entire process.”
“Gave us a reasonable qoute and stayed within the qouted range.”
People customers mention
- White 5 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Brent's Honey Bee Rescue and Removal for 3 kinds of job. Pick one to see what they paid and said.
Recent reviews
Carol3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
I highly recommend Brent White to anyone who needs professional honey bee removal. He removed a hive of bees that had made its way into an area above my ceiling. I could not have been more pleased with the entire experience. Brent is certified for honey bee removal, experienced, professional, prompt with…
Rebecca4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★
Very professional and thorough. I enjoyed watching him extract the hive that was living in the wall. He did a great job protecting the floor and cleaned up afterwards. Highly recommend!
Service not listed
MeganLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★
Brent was amazing and professional. We called and he was very upfront and transparent about the entire process. Gave us a reasonable qoute and stayed within the qouted range. He showed up on time, answered all of my husbands questions and even allowed my husband to be as much part of the process as he wanted to be.…
Emily5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★
Today we had some unexpected visitors in our backyard. A huge colony graced us with their presence. Brent came out right away and took care of them for us. He was very quick and efficient. He also stuck around to answer all of our bee related questions. We will definitely use him in the future if we have anymore visitors.
Reasonable priceGeneral wildlife removal
BethLocal Guide · 75 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
If you need help, this is the guy to call! Locally owned and operated, such an extra nice gentleman and he came out and helped us without question on a Sunday. Cannot say enough good. He knows what he's doing.
Great priceGeneral wildlife removal
Chermanika1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
Brent did a great job removing the bees from my home. Very knowledgeable, professional, and clearly experienced. Highly recommend!
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Bee extermination | 16 | — |
| General wildlife removal | 5 | — |
| Hornet & wasp extermination | 3 | $58–$169 |
Compare with
Photos
Customer reviews
4.9 ★★★★★ 46 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Carol Burrell3 reviewsTotal number of Google reviews Carol has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleI highly recommend Brent White to anyone who needs professional honey bee removal. He removed a hive of bees that had made its way into an area above my ceiling. I could not have been more pleased with the entire experience. Brent is certified for honey bee removal, experienced, professional, prompt with communications, considerate and polite. His follow up was great and included a three year guarantee. I do not believe you can go wrong with Brent.
Rebecca Stewart4 reviewsTotal number of Google reviews Rebecca has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleVery professional and thorough. I enjoyed watching him extract the hive that was living in the wall. He did a great job protecting the floor and cleaned up afterwards. Highly recommend!
- Services: Service not listed
Megan OLocal Guide · 22 reviewsTotal number of Google reviews Megan has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleBrent was amazing and professional. We called and he was very upfront and transparent about the entire process. Gave us a reasonable qoute and stayed within the qouted range. He showed up on time, answered all of my husbands questions and even allowed my husband to be as much part of the process as he wanted to be. Brent was very up front about what he could and could not do as far as if internal (in the house) removal was necessary as well as the 3 year warranty! Thank you so much Brent we appreciate you!
Emily Laird5 reviewsTotal number of Google reviews Emily has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleToday we had some unexpected visitors in our backyard. A huge colony graced us with their presence. Brent came out right away and took care of them for us. He was very quick and efficient. He also stuck around to answer all of our bee related questions. We will definitely use him in the future if we have anymore visitors.
- Price assessment: Reasonable price
- Services: General wildlife removal
Beth Anne DavisLocal Guide · 75 reviewsTotal number of Google reviews Beth has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleIf you need help, this is the guy to call! Locally owned and operated, such an extra nice gentleman and he came out and helped us without question on a Sunday. Cannot say enough good. He knows what he's doing.
- Price assessment: Great price
- Services: General wildlife removal
Chermanika Deshun1 reviewTotal number of Google reviews Chermanika has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleBrent did a great job removing the bees from my home. Very knowledgeable, professional, and clearly experienced. Highly recommend!
Bruce Verneau5 reviewsTotal number of Google reviews Bruce has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleI found Brent to be very professional and personable. He provided the exact service he promised and left the area the same way he found it, minus the bees. I would definitly use him again.
Melodie Dyess8 reviewsTotal number of Google reviews Melodie has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleYou won’t regret choosing Brent’s Honeybee! Good, honest people!
Response from the owner · a year ago
Thanks
RICHARD ROGERS3 reviewsTotal number of Google reviews RICHARD has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleBrent was thorough professional knowledgeable friendly and he done a excellent job
Business details
- Address: 2134 Nelms Rd, Albany, GA 31705
- Phone: (229) 288-4493
- Service area: Albany, GA