Jayson Williams6 reviewsTotal number of Google reviews Jayson has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleThanks for your help
Brooklyn Plumber Co
How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%100+58.7Reliability 26%99+25.8Value 15%100+15.2Experts Score= 100Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.100SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#1 of 26 gas contractorsPosition by Experts Score among all companies we track in this category. · better than 100%
5.0 ★★★★★ 164 Google reviews · 7 photos
100%five-star reviews
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
0%reviews answered by the owner
$114typical billMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).
Brooklyn Plumber Co at a glance
Google reviewers rate Brooklyn Plumber Co five stars based on 164 reviews, highlighting professional conduct, quick response times, and affordable pricing. Customers frequently mention specific services such as gas line installation, toilet unclogging, and general pipe repairs, noting that the work was thorough and completed safely. The reviews consistently describe the staff as respectful and punctual, with no recurring criticisms evident in the provided excerpts.
- Google rating: 5.0 out of 5 from 164 reviews (100% five-star).
- Reviews on this page: 164 Google reviews (73 with written comments).
- Owner responses: the business replied to 0% of reviews.
- Most recent review: October 8, 2026.
- Service: Gas Contractor serving New York, New York.
Data from Google, last updated October 25, 2026.
Score profile vs other gas contractors
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: satisfaction and value; weakest: reliability.
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Brooklyn Plumber Co: 100/100 on this factor. Category median: 91.A
100
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Brooklyn Plumber Co: 99/100 on this factor. Category median: 87.A
99
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 91.–
–
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Brooklyn Plumber Co: 100/100 on this factor. Category median: 100.A
100
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Brooklyn Plumber Co: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 83.–
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Bar = this company · dark tick = category median.
Star ratings
164 Google reviews we collected
- 5 stars164100%
- 4 stars00%
- 3 stars00%
- 2 stars00%
- 1 star00%
Praise vs complaints
Phrases our text analysis found in 73 written reviews
- Praise9297%
- Complaints33%
PriceGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
- Great price2784%
- Reasonable413%
- Overpriced00%
- Not sure13%
$114-69% vs typical gas contractors
Middle half of what 11 customers paid ($37–$302) · gold mark = category median.
Topic share
How often each topic comes up in the written reviews
- Speed & response2122%
- Quality & results2021%
- Price & value1516%
- Would recommend1415%
- Staff & attitude1314%
- Honesty & trust77%
- Communication55%
What customers talk about
We read 73 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“They were professional, quick, and got the job done right.”
“The plumber completed the connection neatly, checked it thoroughly for leaks, and made sure the appliance was working safely before leaving.”
“The plumber located a damaged connection in the gas line, replaced the faulty section, and tested the entire system for leaks.”
“Work was clean and done right, and the price was very fair for everything they handled.”
“Definitely would recommend them to anyone looking for a reliable plumbing company.”
“ly recommend you do business with them because they handle everything professionally very well done 10 out of 10 and I recommend that you do business…”
“Grateful to have found a company I can actually trust.”
“The plumber explained what needed to be done, installed the new line, and tested every connection carefully.”
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Brooklyn Plumber Co for 8 kinds of job. Pick one to see what they paid and said.
Recent priced reviews
Jacques3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
This company is worth every dollar. They worked professionally and very fast. Highly recommend
Paid $200–400Reasonable priceToilet repairGarbage disposal installation
Fancy3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
This place is the best! The prices are great and finally someone knows what the heck they’re doing my tub is fixed yay!!
Paid $1–200Great priceDrain cleaning
Jerome3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
I am highly satisfied with their services, I didn't regret spending my money. The team is very professional and we're very kind to me, they understand me perfectly well enough and they didn't take long to finish.
Paid $200–400Reasonable priceShower installation
Mamun10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
They fix my faucet and shower system; I’m highly recommend their service also very reasonable price.
Paid $600–800Great pricePlumbing pipe repairFaucet repair
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Toilet repair | 8 | $124–$417 |
| Water heater installation | 7 | $1.1k–$2.4k |
| Shower installation | 6 | — |
| Garbage disposal installation | 3 | — |
| Plumbing pipe repair | 3 | $228–$988 |
| Plumbing leak detection | 2 | $122–$454 |
| Plumbing leak repair | 2 | $317–$1.7k |
| Faucet repair | 2 | $104–$324 |
Compare with
Photos
Customer reviews
5.0 ★★★★★ 164 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Jobs customers hired them for — from Google's service tags and the review text
Edgar Tapia5 reviewsTotal number of Google reviews Edgar has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleWondefrul
Anisa Azad2 reviewsTotal number of Google reviews Anisa has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleGreat plumbing service!
Jabrieal6 reviewsTotal number of Google reviews Jabrieal has written across all businesses on Google Maps, not just this one.
Review from Google · view on Googleamazing customer service
- Price assessment: Great price
- Price: $1–200
- Services: Water heater installation
David Tweneboah1 reviewTotal number of Google reviews David has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleAmazing
Sebastián Alfredo1 reviewTotal number of Google reviews Sebastián has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleVery good customer service.
Muhammad Alam1 reviewTotal number of Google reviews Muhammad has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleLove it.
- Price assessment: Great price
- Price: $1–200
- Services: Toilet repair
Muhammad Afzal1 reviewTotal number of Google reviews Muhammad has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleGreat service !
Raghed Soliman1 reviewTotal number of Google reviews Raghed has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleWow
- Price assessment: Not sure
- Price: $1–200
Zaima Raja1 reviewTotal number of Google reviews Zaima has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleExceptional service and amazing food!!
Business details
- Address: 2361 Nostrand Ave, Brooklyn, NY 11210
- Phone: (929) 605-5967
- Website: brooklynplumberco.com
- Service area: New York, NY