Analyzing 8,659,3178.7M ReviewsFor 24,72224.7K Experts
Google reviewers rate Brothers Moving & Storage 4.6 out of 5 based on 612 reviews, with the owner responding to 97% of comments. Positive feedback highlights punctuality, efficient handling of furniture, and professional communication during local and long-distance moves. However, lower-rated reviews describe discrepancies between quoted crew size and actual staff, furniture damage, unreturned calls, and disputes over insurance claims.
Data from Google, last updated November 5, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: craft & service.
Bar = this company · dark tick = category median.
612 Google reviews we collected
Phrases our text analysis found in 488 written reviews
Price verdicts customers left with their Google review
Middle half of what 49 customers paid ($569–$2.5k) · gold mark = category median.
How often each topic comes up in the written reviews
We read 488 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“They were awesome fast and efficient very professional”
“The guy on the forklift was very disrespectful as well.”
“They fast and made sure everything was set to where I need it.”
“They didn't call me back; they called me on the day of the trip, and I told them I was canceling.”
“I strongly recommend brothers moving for any job no big or too small.”
“I would recommend finding a different moving company.”
“They did such an amazing job moving all of our furniture.”
“Brothers moved and stored our belongings in June 2026 and was horrible in every way.”
“The price was affordable and the work was excellent!”
“…he way they handle their business, unprofessional, careless, they are too expensive to lose their clients items and not be honest nor communicative wh…”
“They were on time, reliable, and handled everything with great care.”
“I tried to resolve and you ignored until I made a review and are now lying.”
“Communication was great on where to place everything once we got to new building.”
“The office does not communicate with the dispatcher as far as pricing quotes and charging, and by the end of the experience we were wishing we had jus…”
praise complaint · found by our text analysis, Google review wording unchanged.
Customers hired Brothers Moving & Storage - Odessa Movers for 8 kinds of job. Pick one to see what they paid and said.
They fast and made sure everything was set to where I need it. Excellent customer service
Jeremy & keagan were very professional! Got the job done with no issues! I strongly recommend brothers moving for any job no big or too small.
Once again this company has done a great job! The guys got everything safely & quickly moved to my daughter’s campus apartment. Thank you for the fantastic service! Highly recommend.
Brothers moving and storage did a fantastic job! Got everything moved in a timely manner, very professional group of guys! Definitely recommend
Dominic Andrew and David did a really great job! They handled our stuff with care and worked very quickly!
The guys were the best. Jeremiah Branson and Keagan were awesome. Friendly and professional as all could be! From the office down the respect is phenomenal!
| Job | Reviews | Category typical |
|---|---|---|
| Local moving | 55 | $569–$1.5k |
| Oversized-item moving | 24 | $271–$913 |
| In-state moving | 21 | $1.1k–$3.4k |
| Business & corporate-related moving | 17 | $618–$1.7k |
| Moving-related packing | 15 | $478–$1.5k |
| Moving-related storage | 9 | $135–$1.3k |
| Senior moving | 8 | $569–$1.6k |
| Moving-related junk removal | 6 | — |
4.6 ★★★★★ 612 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Very quick and polite. Great service
Thank you!
Movers were great! Very friendly and got a lot done in one day. Very impressed and very pleased!
Thank you for your business!
They were awesome fast and efficient very professional
Amazing! Thank you!
Such a great group of people! They moved our office across town and were so helpful and respectful!!
They fast and made sure everything was set to where I need it. Excellent customer service
We love our customers!
Jeremy & keagan were very professional! Got the job done with no issues! I strongly recommend brothers moving for any job no big or too small.
Thank you so much for choosing Brothers to be your mover!
The crew was professional and took special care with our items and furniture - it made the day flow so smoothly where it would have otherwise been stressful! I would definitely recommend and use again.
Thank you for letting us help today!
Very efficient and professional. Highly recommend!
Thank you!
Brothers Moving and Storage were awesome! They did such an amazing job moving all of our furniture. They even brought on more crew members to help finish the move!
So glad we could help!
Once again this company has done a great job! The guys got everything safely & quickly moved to my daughter’s campus apartment. Thank you for the fantastic service! Highly recommend.
It always our pleasure serving you!
Analyzing 8,659,3178.7M ReviewsFor 24,72224.7K Experts
