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Cal-Cam Termite & Pest Control

Pest control service · Lake Charles, LA · reviewed since 2016

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%98+57.5Reliability 26%96+25Value 15%100+15.2Experts Score= 98Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.98SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#60 of 389 wildlife removal servicesPosition by Experts Score among all companies we track in this category. · better than 85%
5.0 ★★★★★ 260 Google reviews · 7 photos
99%five-star reviews
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
0%1–2★, last 20 reviewsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
32%reviews answered by the owner
Jun 2026latest review

Cal-Cam Termite & Pest Control at a glance

Google reviewers rate Cal-Cam Termite & Pest Control 5/5 based on 260 reviews, with the owner responding to 32% of them. Customers consistently praise the company for punctual appointments, professional technicians, and helpful office staff who provide clear communication and fair pricing for termite, pest, and mosquito services. The primary criticism involves a dispute over a mandatory treatment fee required for a home sale inspection, which one customer felt was excessive for a minor carpenter bee issue.

  • Google rating: 5.0 out of 5 from 260 reviews (99% five-star).
  • Reviews on this page: 260 Google reviews (235 with written comments).
  • Owner responses: the business replied to 32% of reviews.
  • Most recent review: June 29, 2026.
  • Service: Wildlife serving Lake Charles, Louisiana.

Data from Google, last updated November 6, 2026.

Score profile vs other wildlife removal services

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.

Satisfaction98Reliability96Craft & service100Value100Momentum100Replies to reviews–Satisfaction: 98 (median 92)Reliability: 96 (median 90)Craft & service: 100 (median 97)Value: 100 (median 100)Momentum: 100 (median 100)
This companyWildlife Removal Services median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Cal-Cam Termite & Pest Control: 98/100 on this factor. Category median: 92.A
98
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Cal-Cam Termite & Pest Control: 96/100 on this factor. Category median: 90.A
96
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Cal-Cam Termite & Pest Control: 100/100 on this factor. Category median: 97.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Cal-Cam Termite & Pest Control: 100/100 on this factor. Category median: 100.A
100
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Cal-Cam Termite & Pest Control: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 89.–
–

Bar = this company · dark tick = category median.

Star ratings

260 Google reviews we collected

  • 5 stars25899%
  • 4 stars10%
  • 3 stars00%
  • 2 stars00%
  • 1 star10%

Praise vs complaints

Phrases our text analysis found in 235 written reviews

  • Praise364100%
  • Complaints10%

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude13236%
  • Quality & results7019%
  • Would recommend6016%
  • Speed & response5816%
  • Communication205%
  • Price & value154%
  • Honesty & trust103%

What customers talk about

We read 235 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “He’s honest, nice, and always friendly and easy to communicate with.”
  • “Kendall did a great job inspecting our our property and discussing with us how to go about what we needed to get rid of our issues!”
  • “Was very professional and honest would highly recommend!”
  • “They are always on time, courteous, professional, and go the extra mile.”
  • “We were looking for a new pest/termite control company and spoke with the owner of the company, Kevin, who answered all our questions.”
  • “He is professional and able to give me a fair price in comparison to my previous service from a different company.”
  • “I trust them and they treat my home with great respect and care.”

People customers mention

  • Hayley 11 reviews
  • Kendall 10 reviews
  • Melanie 10 reviews
  • Jason 9 reviews
  • Robert 9 reviews
  • Chris 8 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Reviews for your job

Customers hired Cal-Cam Termite & Pest Control for 8 kinds of job. Pick one to see what they paid and said.

Recent reviews

Shauna1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

So many great things to say about this company and its people. I hate I needed them but so thankful I have them now and into the future.

Termite inspection
Theresa4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

We love our technician Chris. He’s honest, nice, and always friendly and easy to communicate with. If I could give him 10 stars I would. ⭐️

Reasonable price
Cheryl3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

We were looking for a new pest/termite control company and spoke with the owner of the company, Kevin, who answered all our questions. He was knowledgeable, informative and personable and treated us with patience and kindness. The office manager/scheduler, Haley, was super nice and friendly as well. We’re excited to be new clients with CalCam pest control.

Great priceTermite inspectionGeneral pest inspection
Richard10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Great service They helped my mother with her termite problem. And that girl,Hannah in the office was the best.

Michelle7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I have been using Cal-Cam for my pest control needs for over a decade and they have been stellar! Every need I have ever had has been met with swift response time, professional services, and perfect tens in customer service. Frankly, my techs have become like family . I trust them and they treat my home with great respect and care.

Bug & insect exterminationGeneral pest inspectionRodent extermination+ Responsiveness+ Punctuality+ Quality
rndrsfe81 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

They are always on time, courteous, professional, and go the extra mile. Thank you Eric Richard!

Hornet & wasp exterminationSpider extermination+ Responsiveness+ Punctuality+ Quality

Photos

Customer reviews

5.0 ★★★★★ 260 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Shauna Palombo1 reviewTotal number of Google reviews Shauna has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

So many great things to say about this company and its people. I hate I needed them but so thankful I have them now and into the future.

  • Services: Termite inspection
Theresa Duplantis Suarez4 reviewsTotal number of Google reviews Theresa has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

We love our technician Chris. He’s honest, nice, and always friendly and easy to communicate with. If I could give him 10 stars I would. ⭐️

  • Price assessment: Reasonable price
Cheryl Miller3 reviewsTotal number of Google reviews Cheryl has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

We were looking for a new pest/termite control company and spoke with the owner of the company, Kevin, who answered all our questions. He was knowledgeable, informative and personable and treated us with patience and kindness. The office manager/scheduler, Haley, was super nice and friendly as well. We’re excited to be new clients with CalCam pest control.

  • Price assessment: Great price
  • Services: Termite inspection, General pest inspection
Richard Paulk10 reviewsTotal number of Google reviews Richard has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great service They helped my mother with her termite problem. And that girl,Hannah in the office was the best.

Response from the owner · a year ago

Thank you for the review! Hannah is the best 🤩

Roger RohrerLocal Guide · 160 reviewsTotal number of Google reviews Roger has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great service

Lois Fontenot13 reviewsTotal number of Google reviews Lois has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

You can not beat their customer service. We are very happy with everything.

Kenneth MayLocal Guide · 25 reviewsTotal number of Google reviews Kenneth has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Always great service

Donna Seabaugh ParkerLocal Guide · 35 reviewsTotal number of Google reviews Donna has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Amazing service

Joey Green2 reviewsTotal number of Google reviews Joey has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Excellent service

  • Positive: Responsiveness, Quality, Professionalism, Value
  • Services: Ant extermination, Bug & insect extermination, Cockroach extermination, General pest inspection, Rodent extermination, Spider extermination, Termite inspection, Termite extermination
Annette Spicer2 reviewsTotal number of Google reviews Annette has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Eric was extremely professional and pleasant

  • Positive: Responsiveness, Punctuality, Quality, Professionalism, Value
  • Services: Bug & insect extermination

Cal-Cam Termite & Pest Control on Google Maps →

Business details