iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%86+50.5Reliability 26%80+20.9Value 15%100+15.2Craft & service penalty73−2.7Momentum penalty65−3.5Experts Score= 80Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.80SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#105 of 129 tree removal servicesiPosition by Experts Score among all companies we track in this category. · better than 19%
4.9★★★★★68 Google reviews · 24 photos
97%five-star reviews
4.56★last 12 monthsiAverage stars on reviews from the last 12 months only.
3.3%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate California Green Tree Care 4.9 out of 5 based on 68 reviews, noting the owner responds to 99% of feedback. Customers frequently highlight punctuality, professional communication, fair pricing, and thorough cleanup after tree removal, trimming, and landscaping services. While most experiences are positive, a single low-star review cites noise complaints from early morning equipment use as a specific concern.
Google rating: 4.9 out of 5 from 68 reviews (97% five-star).
Reviews on this page: 68 Google reviews (65 with written comments, 14 with photos).
Owner responses: the business replied to 99% of reviews.
Most recent review: August 31, 2026.
Service: Tree Removal Service serving Pasadena, California.
Data from Google, last updated November 13, 2026.
Score profile vs other tree removal services
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and satisfaction; weakest: momentum.
This companyTree Removal Services median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.California Green Tree Care Inc.: 86/100 on this factor. Category median: 94.A
86
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.California Green Tree Care Inc.: 80/100 on this factor. Category median: 94.A
80
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.California Green Tree Care Inc.: 73/100 on this factor. Category median: 98.B
73
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.California Green Tree Care Inc.: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.California Green Tree Care Inc.: 65/100 on this factor. Category median: 100.B
65
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 69.–
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Bar = this company · dark tick = category median.
Star ratings
68 Google reviews we collected
4.9of 5
5 stars6697%
4 stars00%
3 stars00%
2 stars00%
1 star23%
Praise vs complaints
Phrases our text analysis found in 65 written reviews
99%praise
Praise17499%
Complaints21%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price667%
Reasonable333%
Overpriced00%
Not sure00%
Topic share
How often each topic comes up in the written reviews
7topics
Speed & response4123%
Staff & attitude3520%
Price & value3319%
Quality & results3218%
Would recommend2213%
Communication95%
Honesty & trust42%
What customers talk about
We read 65 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“For a comparable price to other landscapers quotes, they come in full force with numerous staff members, work quickly, and do a thorough job.”
“Their team was professional, arrived on time, and completed the work efficiently.”
“The pricing was very fair especially considering the quality of service they provided.”
“I had a great experience with California Green Tree Care.”
“Based on our experiences, I highly recommend California Green Tree Care to anyone looking for exceptional tree services.”
“Its a bit hard to explain, but I've not encountered a "thoughtful" tree crew before - each tree was cut with care so to remove the dead weight, but le…”
“Their team is professional, knowledgeable, and genuinely cares about providing high-quality service.”
People customers mention
Gustavo4 reviews
Edwin3 reviews
Ash3 reviews
Italo3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired California Green Tree Care Inc. for 3 kinds of job. Pick one to see what they paid and said.
KLLocal Guide · 10 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★
I've hired them twice for an overgrown residential property, including removing two trees. For a comparable price to other landscapers quotes, they come in full force with numerous staff members, work quickly, and do a thorough job. On the two occasions I hired them, they exceeded my expectations each time. If I…
Great priceTree trimming & pruningService not listed
Hadi1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
I had a great experience with California Green Tree Care. Their team was professional, arrived on time, and completed the work efficiently. The pricing was very fair especially considering the quality of service they provided.
Great priceTree trimming & pruningTree removal
roni3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
California Green Tree Care has been outstanding to work with. We’ve used them twice now, and both experiences have been excellent from start to finish.
Their team is professional, knowledgeable, and genuinely cares about providing high-quality service. They responded promptly, offered competitive pricing, and…
John2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★
Always a quality and affordable job. The crew and the foreman, Edwin, are always polite and hard working.
Great priceTree trimming & pruning
Shannon9 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★
Five stars for top notch service from these guys. Came in got right to it, left everything nice and neat. Thank you California Green Tree, we will be calling you again! Thanks!
Kenneth5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★
The personnel at California Green Tree Care are very professional and kind. They know what they are doing. The crew did a fantastic job in trimming my surrounding trees and cleaning up. I give them a big thumbs up!!!!! I especially thought Gustavo, the prompt gentlemen who gave me the estimate for the tree trimming, was knowledgable and extremely fair.
I've hired them twice for an overgrown residential property, including removing two trees. For a comparable price to other landscapers quotes, they come in full force with numerous staff members, work quickly, and do a thorough job. On the two occasions I hired them, they exceeded my expectations each time. If I needed tree removal or landscaping services again they would be my go to choice.
Price assessment: Great price
Services: Tree trimming & pruning, Service not listed
Response from the owner · 2 months ago
Hi KL . We are happy to hear from you! If you need anything else just call us and thanks for the five stars and your comment. Best regards!
Breanna Morales2 reviewsiTotal number of Google reviews Breanna has written across all businesses on Google Maps, not just this one.
I had a great experience with California Green Tree Care. Their team was professional, arrived on time, and completed the work efficiently. The pricing was very fair especially considering the quality of service they provided.
Price assessment: Great price
Services: Tree trimming & pruning, Tree removal
Response from the owner · 2 months ago
Hi Hadi ! Thank you very much for your review and for rating us with 5 stars! We're so happy you enjoyed working with us! Your time is greatly appreciated. Best regards!
roni arjang3 reviewsiTotal number of Google reviews roni has written across all businesses on Google Maps, not just this one.
California Green Tree Care has been outstanding to work with. We’ve used them twice now, and both experiences have been excellent from start to finish.
Their team is professional, knowledgeable, and genuinely cares about providing high-quality service. They responded promptly, offered competitive pricing, and completed the work efficiently while paying close attention to detail. The crew was friendly, helpful, and took the time to answer all of our questions, making the entire process easy and stress-free.
It’s refreshing to work with a company that is reliable, honest, and consistently delivers on its promises. Based on our experiences, I highly recommend California Green Tree Care to anyone looking for exceptional tree services. We will definitely continue using them for all of our future tree care needs.
Response from the owner · 2 months ago
Hi, Roni ! Thank you for the glowing review! We are grateful for your kind words, and we are pleased to know that you are satisfied with our service. Thank you for choosing us!
yolanda gutierrez7 reviewsiTotal number of Google reviews yolanda has written across all businesses on Google Maps, not just this one.
Always a quality and affordable job. The crew and the foreman, Edwin, are always polite and hard working.
Price assessment: Great price
Services: Tree trimming & pruning
Response from the owner · 2 months ago
Hi Jhon ! Thank you so much for letting us know how satisfied you are with our service. We are pleased to serve every customer and thanks for giving us the opportunity to help you out with your needs. Thanks, a thousand once again and best regards!
Shannon Smith9 reviewsiTotal number of Google reviews Shannon has written across all businesses on Google Maps, not just this one.
Five stars for top notch service from these guys. Came in got right to it, left everything nice and neat. Thank you California Green Tree, we will be calling you again! Thanks!
Price assessment: Reasonable price
Services: Tree trimming & pruning, Tree removal
Response from the owner · 7 months ago
Hi Shannon ! Thank you so much for letting us know how satisfied you are with our service. We are pleased to serve every customer and thanks for giving us the opportunity to help you out with your needs. Thanks, a thousand once again and best regards!
Kenneth Ito5 reviewsiTotal number of Google reviews Kenneth has written across all businesses on Google Maps, not just this one.
The personnel at California Green Tree Care are very professional and kind. They know what they are doing. The crew did a fantastic job in trimming my surrounding trees and cleaning up. I give them a big thumbs up!!!!! I especially thought Gustavo, the prompt gentlemen who gave me the estimate for the tree trimming, was knowledgable and extremely fair.
Price assessment: Great price
Services: Tree trimming & pruning
Response from the owner · 7 months ago
Hi Kenneth ! Thank you so much for letting us know how satisfied you are with our service. We are pleased to serve every customer and thanks for giving us the opportunity to help you out with your needs. Thanks, a thousand once again and best regards!
Robert Morgan1 reviewiTotal number of Google reviews Robert has written across all businesses on Google Maps, not just this one.
They did a fantastic job. My Ash tree hadn’t been trimmed in 8 years. Didn’t want it topped and being stumps. I wanted it to look like a tree. They really came through. Very knowledgeable, 8 to 10 on the job, new equipment and the cleanup was immaculate. I highly recommend them.
Response from the owner · 8 months ago
Hi, Robert. We are happy to hear from you! It's going to be always a pleasure to serve you and to help you out with your needs. We always strive to do our best and that is why, as long as our customers are happy, we are happy as well. Your comment means a lot to our crew. If you need anything else just call us and thanks for the five stars and your comment. Best regards! Hoping to see you soon.
Hutch L4 reviewsiTotal number of Google reviews Hutch has written across all businesses on Google Maps, not just this one.
These guys did a terrific job from start to finish. Italo, the owner, was quick to visit and quote with a fair price. The team arrived early and finished on time. Italo was here for the start as well.
This was a major project involving 16 twenty year old trees from 5 different species. Edwin did a fantastic job of coordinating his crew and asking my input along the way. They went out of their way to protect my property including covering the pool, protecting plants and yard lights and the cleanup was spotless.
My neighbors appreciated them protecting their plants from falling branches and the exceptional cleanup. Not often the neighbor comments on such professionalism. Very satisfied with the shaping, thinning and crowning. Will certainly reach out to them the next time I need any tree service.
Response from the owner · a year ago
Hi, Hutch ! Thank you for letting us know how much you care for us and our service. Besides, Thank you for the review and the five stars. Best regards!
