Analyzing 5,854,0205.9M ReviewsFor 16,18516.2K Experts
Google reviewers rate Capitol Autocare 4.8 out of 5 based on 97 reviews, frequently praising the shop for fair pricing, quick turnaround times, and honest communication regarding necessary repairs. Customers often highlight the staff's friendliness and reliability for services like oil changes, tire rotations, and mechanical diagnostics. However, a small number of low-star reviews allege overcharging, incorrect part installations, and a failure to complete promised work, suggesting inconsistent quality control despite the generally positive sentiment.
Data from Google, last updated October 25, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Bar = this company · dark tick = category median.
97 Google reviews we collected
Phrases our text analysis found in 86 written reviews
Price verdicts customers left with their Google review
How often each topic comes up in the written reviews
We read 86 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“My car was finished within an hour and they also repaired the rubber liner on my windshield that was coming loose, free of charge.”
“They just want to make a comfortable enough living and I felt like their prices are fair.”
“Very friendly, professional guys who do great, fast work.”
“Super nice people, took great care of my car, feels so hard to find a trustworthy garage these days.”
“THEY LIED ABOUT REPLACING MY SPARKS, THEY REPLACED MY NEW SPARK PLUG WIRES WITH NEW ONES WHICH WAS DUMB AND THEY CHARGED ME OVER $400 AND MY CAR STILL…”
“I’d definitely recommend Capital Auto Care to anyone looking for honest, affordable, and high-quality service in Friendship Heights and across the ent…”
“…Capital Auto Care to anyone looking for honest, affordable, and high-quality service in Friendship Heights and across the entire Washington DC area.…”
“They were able to quickly figure out what was going on with my car, explain the issues clearly, and get everything taken care of faster than I expected.”
praise complaint · found by our text analysis, Google review wording unchanged.
Customers hired Capitol Autocare for 8 kinds of job. Pick one to see what they paid and said.
These guys always fix my problem, frequently coming in way under what I would expect to fix it, frequently telling me it's not a big deal don't worry about it, and when it is a big deal, fixing it perfectly. Cannot recommend them enough.
I’ve been going to Moe for about 3 years now. I usually only ever need an oil change, but they’ve checked my breaks/rotors and done other minor work on my car. Today, I needed my oil changed and wipers replaced. My car was finished within an hour and they also repaired the rubber liner on my windshield that was…
Super nice people, took great care of my car, feels so hard to find a trustworthy garage these days. Will definitely be coming back for any future needs!
I stop by because having few issues with my car and immediately took care of it, in other places asked me double price for the same matter, very helpful the owner, reliable and trustworthy, I found my new mechanic in DC, since just moved from Florida, amazing customer service
Great experience. Nice guys. Saved me about $300. Same day service. Quick. Professional. They just want to make a comfortable enough living and I felt like their prices are fair. I use to shop around just for comparison and they kept having very competitive rates and I get to simplify my life by having my car guys…
Abed was extremely kind, and helped me very quickly with a oil issue. Will definitely be using for future services! Prices are very reasonable!
| Job | Reviews | Category typical |
|---|---|---|
| Oil change | 10 | — |
| Brakes | 8 | — |
| Tires | 5 | — |
| Steering & suspension repair | 5 | — |
| Air conditioning | 3 | — |
| Brake service & repair | 3 | — |
| Transmission | 2 | — |
| Auto engine diagnostic | 2 | — |
4.8 ★★★★★ 97 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
These guys always fix my problem, frequently coming in way under what I would expect to fix it, frequently telling me it's not a big deal don't worry about it, and when it is a big deal, fixing it perfectly. Cannot recommend them enough.
I’ve been going to Moe for about 3 years now. I usually only ever need an oil change, but they’ve checked my breaks/rotors and done other minor work on my car. Today, I needed my oil changed and wipers replaced. My car was finished within an hour and they also repaired the rubber liner on my windshield that was coming loose, free of charge. I never overpay there. Never feel like I’m being scammed. Very friendly, professional guys who do great, fast work. If my car ever needs more serious work, I’d take it to them without thinking twice.
Super nice people, took great care of my car, feels so hard to find a trustworthy garage these days. Will definitely be coming back for any future needs!
Incredibly friendly, thoughtful, and caring. I highly recommend them.
I stop by because having few issues with my car and immediately took care of it, in other places asked me double price for the same matter, very helpful the owner, reliable and trustworthy, I found my new mechanic in DC, since just moved from Florida, amazing customer service
Great experience. Nice guys. Saved me about $300. Same day service. Quick. Professional. They just want to make a comfortable enough living and I felt like their prices are fair. I use to shop around just for comparison and they kept having very competitive rates and I get to simplify my life by having my car guys on lockdown. Thanks team for keeping Lorenzo Trudgealong happy and healthy.
Abed’s shop is solid. They work quickly and have great customer service.
Abed was extremely kind, and helped me very quickly with a oil issue. Will definitely be using for future services! Prices are very reasonable!
I got a flat tire on the way back to MD and pulled into this shop. Mo and his father were incredibly helpful and got everything done quickly for a great price! It’s a family-owned business that genuinely cares about their customers and is very trustworthy. I would definitely drive back down here again just to be serviced by them
I’ve had two really great experiences with Moe and the team at Capital Auto Care. They were able to quickly figure out what was going on with my car, explain the issues clearly, and get everything taken care of faster than I expected. The price was very fair, the service was professional, and most importantly, I left feeling confident that my car was safe for my family. It’s hard to find auto care you can really trust, but Moe and the team made the whole process easy. I’d definitely recommend Capital Auto Care to anyone looking for honest, affordable, and high-quality service in Friendship Heights and across the entire Washington DC area.
Analyzing 5,854,0205.9M ReviewsFor 16,18516.2K Experts
