Cleaning service · Archbald, PA · reviewed since 2014
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 64%78+49.6Reliability 28%63+17.8Replies to reviews 8%74+6.1Experts Score= 73Not enough data for value; its weight is shared by the others.Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.73SCORE
BGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#27 of 28 air duct cleaning servicesiPosition by Experts Score among all companies we track in this category. · better than 4%
4.9★★★★★64 Google reviews · 24 photos
94%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
10%1–2★, last 20 reviewsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate CC Cleaning 4.9 out of 5 based on 64 reviews, with the owner responding to 63% of them. Customers frequently describe the staff as professional, punctual, and thorough, noting positive experiences with both residential and commercial cleaning services. Recurring themes include friendly communication, attention to detail, and fair pricing. However, two low-star reviews criticize the company for failing to reply to inquiries and mention negative workplace experiences involving rude behavior.
Google rating: 4.9 out of 5 from 64 reviews (94% five-star).
Reviews on this page: 64 Google reviews (47 with written comments).
Owner responses: the business replied to 63% of reviews.
Most recent review: February 2, 2026.
Service: Air Duct Cleaning Service serving Archbald, Pennsylvania.
Data from Google, last updated October 28, 2026.
Score profile vs other air duct cleaning services
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: reliability.
CC CleaningAir Duct Cleaning Services median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.CC Cleaning: 78/100 on this factor. Category median: 94.B
78
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.CC Cleaning: 63/100 on this factor. Category median: 92.B
63
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 99.–
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ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 100.–
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MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.CC Cleaning: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.CC Cleaning: 74/100 on this factor. Category median: 91.B
74
Bar = this company · dark tick = category median.
Star ratings
64 Google reviews we collected
4.9of 5
5 stars6094%
4 stars23%
3 stars00%
2 stars12%
1 star12%
Praise vs complaints
Phrases our text analysis found in 47 written reviews
98%praise
Praise7998%
Complaints22%
Topic share
How often each topic comes up in the written reviews
7topics
Quality & results2733%
Staff & attitude2227%
Would recommend1620%
Speed & response810%
Honesty & trust45%
Communication34%
Price & value11%
What customers talk about
We read 47 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Amazing service and awesome staff Samantha greger did a amazing job!”
“Cleaners at the Carbondale schools are hard working and respectful!”
“I would highly recommend this company for anyone looking for residential cleaning services!”
“If you are looking for prompt and reliable service, look no further!”
“They are thorough, trustworthy, and extremely easy to work with.”
“…ve done an excellent job each time and the office staff has been very easy to work with.…”
“Best customer service, quality of work and pricing of the all the commercial cleaning companies i've hired in the last 10 years.”
praise complaint · found by our text analysis, Google review wording unchanged.
Recent reviews
Rosalyn2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★
Crazy how I see good stars here but I can’t forget how embarrassing and unethical this place is . Asked around and they didn’t really like working there . Maybe the other place was much better but where I was it was terrible one woman with an attitude and me being new I had to have the most patience with rude people…
Samantha1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★
Amazing company, highly highly recommended. Cleaners at the Carbondale schools are hard working and respectful! Reach out to them today!
Autumn2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★
Highly recommend. The supervisor Samantha Greger does an amazing job cleaning the school. Very thorough!
Marie1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★
Best cleaning company around. Great attention to detail and wonderful staff. Noticable difference at the Carbondale School!!
Amy1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★
CC cleaning is the best cleaning company. If you are looking for a great cleaning service please give them a call.
Azzan2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★
This company is top notch super professional and so organized and the lady LOLA is so respectful and knows how to talk and deal with customers
Crazy how I see good stars here but I can’t forget how embarrassing and unethical this place is . Asked around and they didn’t really like working there . Maybe the other place was much better but where I was it was terrible one woman with an attitude and me being new I had to have the most patience with rude people which they should’ve known that I was new . Maybe I dodged a bullet but they costed me a big one
Jesse Gardner2 reviewsiTotal number of Google reviews Jesse has written across all businesses on Google Maps, not just this one.
