Cindy Aular1 reviewTotal number of Google reviews Cindy has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleVery nice team and quick
Centerville Discount Tire & Auto
How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%88+48Reliability 24%83+20.1Value 14%100+14.1Replies to reviews 7%50+3.5Experts Score= 86Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.86SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#12 of 49 tire repair shopsPosition by Experts Score among all companies we track in this category. · better than 77%
4.9 ★★★★★ 224 Google reviews · 24 photos
96%five-star reviews
4.84★last 12 monthsAverage stars on reviews from the last 12 months only.
2.4%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
8%reviews answered by the owner
Oct 2026latest review
Centerville Discount Tire & Auto at a glance
Customers frequently praise the shop for quick service, affordable pricing, and friendly staff who clearly explain vehicle issues. Services include tire repairs, oil changes, and state inspections, with many noting efficient turnarounds and honest work. However, low-star reviews describe rude interactions during failed inspections, missing oil filter replacements, and a defective used tire that failed shortly after purchase.
- Google rating: 4.9 out of 5 from 224 reviews (96% five-star).
- Reviews on this page: 224 Google reviews (186 with written comments, 14 with photos).
- Owner responses: the business replied to 8% of reviews.
- Most recent review: October 20, 2026.
- Service: Tire Repair Shop serving Garland, Texas.
Data from Google, last updated November 2, 2026.
Score profile vs other tire repair shops
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Centerville Discount Tire & Auto: 88/100 on this factor. Category median: 82.A
88
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Centerville Discount Tire & Auto: 83/100 on this factor. Category median: 74.A
83
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 97.–
–
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Centerville Discount Tire & Auto: 100/100 on this factor. Category median: 100.A
100
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Centerville Discount Tire & Auto: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Centerville Discount Tire & Auto: 50/100 on this factor. Category median: 62.C
50
Bar = this company · dark tick = category median.
Star ratings
224 Google reviews we collected
- 5 stars21696%
- 4 stars21%
- 3 stars00%
- 2 stars00%
- 1 star63%
Praise vs complaints
Phrases our text analysis found in 186 written reviews
- Praise28498%
- Complaints52%
PriceGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
- Great price3079%
- Reasonable821%
- Overpriced00%
- Not sure00%
Topic share
How often each topic comes up in the written reviews
- Staff & attitude6723%
- Speed & response5118%
- Price & value4817%
- Would recommend4817%
- Quality & results4716%
- Honesty & trust238%
- Communication52%
What customers talk about
We read 186 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Great place always helpfull, kind, reasonable price and explain everything.”
“quick service, friendly staff, and high quality work!”
“Helped me out really well with tires a few months back with a great price and less than an hour and then had gotten some new rims and they offered me…”
“Never over charge me for services, Always has a discount and stands behind his work”
“From tires to oil changes to major work and sensors, I HIGHLY recommend them!”
“great service, great prices and friendly staff, couldn't recommend more.”
“I trusted this business with my safety, however I was sold a terrible used tire that didn't last 45 minutes.”
“Helped more with any issues, I do recommend for honest work”
“The two brothers are amazing and really explain the issues!”
People customers mention
- Hak 6 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Centerville Discount Tire & Auto for 8 kinds of job. Pick one to see what they paid and said.
Recent reviews
CLocal Guide · 42 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
I rented out my car and some idiot damaged my vehicle so I needed help and couldn’t go far due to air continuously leaking out of my tire. This place was phenomenal. I got my tires bent back into shape so that the air would stop leaking and I didn’t even have to exit my vehicle. It was quick , efficient and…
Tires
Julian4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Helped me out really well with tires a few months back with a great price and less than an hour and then had gotten some new rims and they offered me the best price around to switch tires! Helped more with any issues, I do recommend for honest work
Great priceTiresTire rotations
Tonya3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Great place always helpfull, kind, reasonable price and explain everything. Fast, reliable. Always have my business. Thank you!
Air & cabin filter replacementTiresVehicle Inspection
TX2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Great customer service, come check them out for all mechanical needs. They know what they're doing and talking about!
Great priceAir & cabin filter replacementTiresAuto battery replacement
CatherineLocal Guide · 158 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
5-Star Customer Service!! ⭐️⭐️⭐️⭐️⭐️ One of the Best Auto Shops in Garland!! Convenient, Affordable, and Honest!! These guys make me wish I had found them sooner!! I would drive an hour if I knew before!! As a woman it’s so hard to find places that lead with integrity!! Thank you!! 😊
Great priceOil change
DOUGLAS2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
My wife and I have been doing business with these brothers since they opened. No mater the weather, no mater how they are feeling, they always have a great attitude and have always treated us like family. Well, maybe distant cousins. Thank you for your kind demeanor.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Tires | 23 | — |
| Oil change | 13 | — |
| Vehicle Inspection | 11 | — |
| Auto brake repair | 9 | — |
| Tire rotations | 8 | — |
| Air & cabin filter replacement | 8 | — |
| General repairs & maintenance | 8 | — |
| Auto A/C recharge | 8 | — |
Compare with
Photos
Customer reviews
4.9 ★★★★★ 224 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Jobs customers hired them for — from Google's service tags and the review text
C MLocal Guide · 42 reviewsTotal number of Google reviews C has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleI rented out my car and some idiot damaged my vehicle so I needed help and couldn’t go far due to air continuously leaking out of my tire. This place was phenomenal. I got my tires bent back into shape so that the air would stop leaking and I didn’t even have to exit my vehicle. It was quick , efficient and affordable. The owner did the work on my vehicle himself.
- Services: Tires
Julian Montenegro4 reviewsTotal number of Google reviews Julian has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleHelped me out really well with tires a few months back with a great price and less than an hour and then had gotten some new rims and they offered me the best price around to switch tires! Helped more with any issues, I do recommend for honest work
- Price assessment: Great price
- Services: Tires, Tire rotations
Tonya Hilburn3 reviewsTotal number of Google reviews Tonya has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleGreat place always helpfull, kind, reasonable price and explain everything. Fast, reliable. Always have my business. Thank you!
- Services: Air & cabin filter replacement, Tires, Vehicle Inspection, Oil change
TX shipping32 reviewsTotal number of Google reviews TX has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleGreat customer service, come check them out for all mechanical needs. They know what they're doing and talking about!
- Price assessment: Great price
- Services: Air & cabin filter replacement, Tires, Auto battery replacement, Steering & suspension repair, Auto water leak repair, Auto side window replacement, General repairs & maintenance, Auto A/C recharge, Auto engine diagnostic, Auto engine tuning, Auto brake repair, Tire rotations, Engine repair, Vehicle Inspection, Side view mirror repair, Auto A/C replacement, General repairs, Wheel alignment, Brakes, Auto battery maintenance, Auto tire replacement, A/C installation & repair, Auto emissions testing, Air conditioning, Vehicle safety inspection, Auto maintenance, Auto brake replacement, Battery, Oil change
CatherineLocal Guide · 158 reviewsTotal number of Google reviews Catherine has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google5-Star Customer Service!! ⭐️⭐️⭐️⭐️⭐️ One of the Best Auto Shops in Garland!! Convenient, Affordable, and Honest!! These guys make me wish I had found them sooner!! I would drive an hour if I knew before!! As a woman it’s so hard to find places that lead with integrity!! Thank you!! 😊
- Price assessment: Great price
- Services: Oil change
DOUGLAS TAYLOR2 reviewsTotal number of Google reviews DOUGLAS has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleMy wife and I have been doing business with these brothers since they opened. No mater the weather, no mater how they are feeling, they always have a great attitude and have always treated us like family. Well, maybe distant cousins. Thank you for your kind demeanor.
Albert Mata2 reviewsTotal number of Google reviews Albert has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleBest shop in garland come check them out!
Casey Corley7 reviewsTotal number of Google reviews Casey has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleThis place is the only place I will ever go! The two brothers are amazing and really explain the issues! I had kind of a big job that needed to be done due to a body shop messing up my undercarriage/fuel tank! They truly were the best in helping me out! From tires to oil changes to major work and sensors, I HIGHLY recommend them!
Response from the owner · 2 months ago
Thanks for the kind words Casey! We really appreciate your business and hope to see you soon.
Ruth Clayton10 reviewsTotal number of Google reviews Ruth has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleMy go to place for tire repair and State Inspection. I definitely would recommend this shop.
- Price assessment: Reasonable price
- Services: Vehicle Inspection, Vehicle safety inspection
Business details
- Address: 101 E Centerville Rd, Garland, TX 75041
- Phone: (469) 969-0119
- Service area: Garland, TX