Analyzing 6,701,3046.7M ReviewsFor 18,80618.8K Experts
Reviewers of Central Broward Animal Hospital frequently praise the clean facility, compassionate staff, and thorough veterinary care, noting that the team often explains procedures clearly and accommodates pets with anxiety. Positive feedback highlights long-term client relationships and flexible payment plans for financial hardships. However, several low-star reviews criticize the high costs, perceived upselling of unnecessary services, and instances of poor communication or unprofessional behavior from reception staff.
Data from Google, last updated October 26, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and momentum; weakest: replies to reviews.
Bar = this company · dark tick = category median.
562 Google reviews we collected
Phrases our text analysis found in 459 written reviews
Price verdicts customers left with their Google review
How often each topic comes up in the written reviews
We read 459 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“, compassionate professional and thorough during all office visits.”
“…was frustrated about the inconvenience then she told me I was being rude.…”
“I highly recommend this practice to anyone looking for a veterinary team that is kind, professional, and truly goes above and beyond.”
“I’ve never seen anything like this at other vets so I would not recommend this place.”
“My dog is usually very scared and anxious, and they made him feel at ease the vet that I saw was also very thorough and very caring.”
“Horrible experience with this place.”
“We came in for an urgent matter with our cat and they got us in immediately.”
“I have been taking my dogs to Central Broward for years and I trust them”
“We would not trust our "boys" to any other doctors than the ones here or any specialists the doctors here recommend.”
“The prices were affordable compared to other vets I have been to.”
“…ck of transparency in pricing and the feeling that I might have been overcharged.…”
“They explained all of the steps so we could make an informed decision.”
“…sk the tech if it’s because she has a lot of hair jokingly, the tech did not answer but it was asked to charge for an additional vaccine that was also…”
praise complaint · found by our text analysis, Google review wording unchanged.
Customers hired Central Broward Animal Hospital for 1 kind of job. Pick one to see what they paid and said.
The staff is excellent and Dr. O is compassionate and wonderful. One of the best places to go to
Dr. C.C. has been treating my 12 year old black lab mix for almost her entire life. She has performed numerous operations/procedures on her ears, eyes and lumpy bumping. She is a skilled Dr., compassionate professional and thorough during all office visits. My Rosie Dakota owes her happy future days to Dr. C.C.…
I recently rescued a cat that was abandoned, and I was unable to pay the amount that was being asked and so they asked me what price works and we were able to work out a payment plan that works for me and so that my cat could get the care that he needed and I could also not stress about bills. I cannot recommend…
It's always a pleasure to take my fur baby to Central Broward (except when she's not feeling well!). Bailey and I love Dr. C.C. and Dr. Oms and all the friends who help them out.
Great care for Tabitha my 17-year-old cat was acting differently from her day-to-day activities. A visit to the doctor assisted me in finding out what the underlying issue was. Doctor CC is very informative and caring.
I have been taking my dogs to Central Broward for years and I trust them explicitly to the point of suggesting Dr Lezcano to my son and daughter-in-law who live in Boyton Beach. The staff and Doctors are always pleasant, informative and helpful. My Brandi loves going there. I also do not have toworry when I board…
| Job | Reviews | Category typical |
|---|---|---|
| Large animals | 13 | — |
4.7 ★★★★★ 562 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
LOVE the whole CBAH staff!
Thank you!! -Dr. Wald
The staff is excellent and Dr. O is compassionate and wonderful. One of the best places to go to
Dr. C.C. has been treating my 12 year old black lab mix for almost her entire life. She has performed numerous operations/procedures on her ears, eyes and lumpy bumping. She is a skilled Dr., compassionate professional and thorough during all office visits. My Rosie Dakota owes her happy future days to Dr. C.C. and the entire caring staff throughout their office.
I recently rescued a cat that was abandoned, and I was unable to pay the amount that was being asked and so they asked me what price works and we were able to work out a payment plan that works for me and so that my cat could get the care that he needed and I could also not stress about bills. I cannot recommend this place enough. They genuinely saved my life in my bank account.
Brianna, thank you so much for your kind words and for giving this cat a second chance. We’re very glad we were able to find a way to make the care he needed manageable for you. Helping pets get the medical attention they need while working with their families is very important to us. This is what veterinary medicine is really all about—helping both people and their beloved pets. They bring so much to our lives. We truly appreciate your trust in our team and your wonderful review. Dr Wald
It's always a pleasure to take my fur baby to Central Broward (except when she's not feeling well!). Bailey and I love Dr. C.C. and Dr. Oms and all the friends who help them out.
Thank you for the amazing review! We love our Dr. CC and Oms too! We are always here for you. -Dr. Wald
Great care for Tabitha my 17-year-old cat was acting differently from her day-to-day activities. A visit to the doctor assisted me in finding out what the underlying issue was. Doctor CC is very informative and caring.
Great care, exceptional staff!
I have been taking my dogs to Central Broward for years and I trust them explicitly to the point of suggesting Dr Lezcano to my son and daughter-in-law who live in Boyton Beach. The staff and Doctors are always pleasant, informative and helpful. My Brandi loves going there. I also do not have toworry when I board Brandi, as she loves it there. They spoil her more than I do
The doctors on the staff are exceptional. I've been going in for the last 8 years and never had a bad experience.
The service was great. The staff was friendly and the Doctor and technicians were a pleasure to work with. Very informative and concerned and helpful. I love this place.
Thank you so much, Jay! We’re delighted that you felt well cared for by our doctors, technicians, and staff. This is exactly what we’re all about—being thorough, informative, helpful, and genuinely concerned about every patient. We truly appreciate your trust and kind words. It was a pleasure caring for your pet! You made our day! Dr. Wald
Analyzing 6,701,3046.7M ReviewsFor 18,80618.8K Experts
