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Central Window Cleaning

Window cleaning service · Columbus, OH · reviewed since 2021

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%92+50.2Reliability 24%93+22.5Value 14%100+14.1Replies to reviews 7%13+0.9Craft & service penalty95−0.5Experts Score= 87Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.87SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#57 of 61 pressure washing servicesPosition by Experts Score among all companies we track in this category. · better than 7%
4.9 ★★★★★ 405 Google reviews · 24 photos
97%five-star reviews
4.94★last 12 monthsAverage stars on reviews from the last 12 months only.
1.2%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
1%reviews answered by the owner
Oct 2026latest review

Central Window Cleaning at a glance

Customers generally praise the window cleaning service for professional conduct, punctuality, and thorough results on both interior and exterior glass. Recurring themes include friendly communication, reasonable pricing, and effective removal of dirt and stains. However, some low-star reviews highlight issues with missed appointments, poor scheduling communication, and instances where work quality was inconsistent or required follow-up repairs.

  • Google rating: 4.9 out of 5 from 405 reviews (97% five-star).
  • Reviews on this page: 405 Google reviews (358 with written comments, 114 with photos).
  • Owner responses: the business replied to 1% of reviews.
  • Most recent review: October 23, 2026.
  • Service: Pressure Washing Service serving Columbus, Ohio.

Data from Google, last updated November 3, 2026.

Score profile vs other pressure washing services

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

Satisfaction92Reliability93Craft & service95Value100Momentum100Replies to reviews13Satisfaction: 92 (median 98)Reliability: 93 (median 98)Craft & service: 95 (median 100)Value: 100 (median 100)Momentum: 100 (median 100)Replies to reviews: 13 (median 77)
Central Window CleaningPressure Washing Services median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Central Window Cleaning: 92/100 on this factor. Category median: 98.A
92
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Central Window Cleaning: 93/100 on this factor. Category median: 98.A
93
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Central Window Cleaning: 95/100 on this factor. Category median: 100.A
95
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Central Window Cleaning: 100/100 on this factor. Category median: 100.A
100
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Central Window Cleaning: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Central Window Cleaning: 13/100 on this factor. Category median: 77.F
13

Bar = this company · dark tick = category median.

Star ratings

405 Google reviews we collected

  • 5 stars39197%
  • 4 stars82%
  • 3 stars20%
  • 2 stars00%
  • 1 star41%

Praise vs complaints

Phrases our text analysis found in 358 written reviews

  • Praise42699%
  • Complaints61%

PriceGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Price verdicts customers left with their Google review

  • Great price727%
  • Reasonable1454%
  • Overpriced00%
  • Not sure519%

Topic share

How often each topic comes up in the written reviews

  • Quality & results16839%
  • Staff & attitude13932%
  • Speed & response6014%
  • Would recommend399%
  • Price & value123%
  • Communication92%
  • Honesty & trust51%

What customers talk about

We read 358 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “Employer Timothy Caldwell just finished cleaning my windows and didn't AWESOME job!”
  • “He was extremely polite and everything looks wonderful!”
  • “He was professional, friendly and very efficient and conscientious.”
    “He never showed and never responded to texts asking about rescheduling.”
  • “Because of his great service, I would highly recommend this company.”
  • “The pricing was very reasonable for the high-quality service provided.”
  • “He came in, went through all the windows that needed clean and explain the process to me.”
  • “I had worked with another company for the last few years and they did a good job, but weren't great communicators and weren't very reliable.”

People customers mention

  • Hall 16 reviews
  • Chris 5 reviews
  • Simmons 4 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Reviews for your job

Customers hired Central Window Cleaning for 6 kinds of job. Pick one to see what they paid and said.

Recent reviews

Linda13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Employer Timothy Caldwell just finished cleaning my windows and didn't AWESOME job! He was Professional, Courteous, and thorough. I am happy with the results and will keep them in mind for future jobs. Thank You Tim!!!!

JenniferLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Such a positive experience. He came in, went through all the windows that needed clean and explain the process to me. He did an awesome job cleaning out the windows. I wish I had a picture of my patio door before he cleaned it because there was cement specs and he was able to get them all off without harming my My…

Great priceInterior & exterior window cleaning
Temperance5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Danny did an amazing job today. He carries the most positive energy with him, was very well mannered and polite. He also gave me some great advice for the windows. Great customer service and I’m very satisfied with today’s cleaning.

Great priceWindow washing
hailey2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Danny cleaned our windows toady and did a great job, not mention he is super nice as well! thank you😄

Great priceInterior & exterior window cleaning
Sarah4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Danny did a very good job and was very kind! He even held the door open for one of our patients!

Customer photo from Sarah's review
Susan4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Timothy was the technician who cleaned our gutters and washed interior as well as exterior windows. His work was excellent. He was professional, friendly and very efficient and conscientious. He assured our complete satisfaction

Reasonable priceInterior & exterior window cleaningGutter cleaning

Photos

Customer reviews

4.9 ★★★★★ 405 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Melissa Assad1 reviewTotal number of Google reviews Melissa has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Owen was great! He was extremely polite and everything looks wonderful!

  • Services: Interior & exterior window cleaning
LifeWithNya1 reviewTotal number of Google reviews LifeWithNya has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Tyree Simmons did a great job !

  • Services: Interior & exterior window cleaning
Response from the owner · a month ago

We really appreciate you sharing this, LifeWithNya. We’re glad Tyree Simmons did a great job and that you were pleased with the service. -The Central Window Cleaning Team

Linda Samson13 reviewsTotal number of Google reviews Linda has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Employer Timothy Caldwell just finished cleaning my windows and didn't AWESOME job! He was Professional, Courteous, and thorough. I am happy with the results and will keep them in mind for future jobs. Thank You Tim!!!!

Jennifer BoehmLocal Guide · 14 reviewsTotal number of Google reviews Jennifer has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Such a positive experience. He came in, went through all the windows that needed clean and explain the process to me. He did an awesome job cleaning out the windows. I wish I had a picture of my patio door before he cleaned it because there was cement specs and he was able to get them all off without harming my My door. Thanks again for such an amazing job.

  • Price assessment: Great price
  • Services: Interior & exterior window cleaning
Temperance Moon5 reviewsTotal number of Google reviews Temperance has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Danny did an amazing job today. He carries the most positive energy with him, was very well mannered and polite. He also gave me some great advice for the windows. Great customer service and I’m very satisfied with today’s cleaning.

  • Price assessment: Great price
  • Services: Window washing
Rita Kalb1 reviewTotal number of Google reviews Rita has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Danny did a great job with our windows.

  • Services: Interior & exterior window cleaning, Window washing
A H1 reviewTotal number of Google reviews A has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Danny did awesome and our store windows are sparkling !

  • Price assessment: Great price
  • Services: Interior & exterior window cleaning
hailey johnson2 reviewsTotal number of Google reviews hailey has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Danny cleaned our windows toady and did a great job, not mention he is super nice as well! thank you😄

  • Price assessment: Great price
  • Services: Interior & exterior window cleaning
Sarah Thomas4 reviewsTotal number of Google reviews Sarah has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Danny did a very good job and was very kind! He even held the door open for one of our patients!

Jennifer MellonLocal Guide · 20 reviewsTotal number of Google reviews Jennifer has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Tyree paid attention to Detail and was Professional & friendly

  • Price assessment: Reasonable price
  • Services: Interior & exterior window cleaning

Central Window Cleaning on Google Maps →

Business details