iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%94+51.3Reliability 24%94+22.8Value 14%100+14.1Replies to reviews 7%42+3Craft & service penalty96−0.4Experts Score= 91Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.91SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#21 of 44 leak detection servicesiPosition by Experts Score among all companies we track in this category. · better than 53%
4.9★★★★★500 Google reviews · 23 photos
98%five-star reviews
4.94★last 12 monthsiAverage stars on reviews from the last 12 months only.
0.8%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
8%reviews answered by the owner
$248typical billiMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).
Reviewers frequently praise Champion Plumbing for punctual arrivals, clear communication, and fair pricing across various services like water heater maintenance and leak repairs. Many customers highlight the professionalism of the staff and their willingness to provide options before starting work. However, a minority of low-star reviews cite concerns about improper installations, incomplete follow-up on site restoration, and high costs for simple tasks, which sometimes necessitated hiring other contractors to fix the issues.
Google rating: 4.9 out of 5 from 500 reviews (98% five-star).
Reviews on this page: 500 Google reviews (402 with written comments, 5 with photos).
Owner responses: the business replied to 8% of reviews.
Most recent review: October 23, 2026.
Service: Leak Detection Service serving Nashville, Tennessee.
Data from Google, last updated October 25, 2026.
Score profile vs other leak detection services
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Champion PlumbingLeak Detection Services median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Champion Plumbing: 94/100 on this factor. Category median: 93.A
94
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Champion Plumbing: 94/100 on this factor. Category median: 92.A
94
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Champion Plumbing: 96/100 on this factor. Category median: 95.A
96
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Champion Plumbing: 100/100 on this factor. Category median: 98.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Champion Plumbing: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Champion Plumbing: 42/100 on this factor. Category median: 94.C
42
Bar = this company · dark tick = category median.
Star ratings
500 Google reviews we collected
4.9of 5
5 stars48898%
4 stars51%
3 stars10%
2 stars10%
1 star51%
Praise vs complaints
Phrases our text analysis found in 402 written reviews
99%praise
Praise87999%
Complaints91%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price840%
Reasonable1260%
Overpriced00%
Not sure00%
$248-40% vs typical leak detection services
Middle half of what 10 customers paid ($72–$437) · gold mark = category median.
Topic share
How often each topic comes up in the written reviews
7topics
Speed & response22525%
Staff & attitude17620%
Price & value13515%
Quality & results12414%
Would recommend11413%
Communication587%
Honesty & trust566%
What customers talk about
We read 402 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Been using them for about 5 years now - very prompt, fair, and professionsl!”
“No phone call, no text, no show.”
“David and his team were efficient and professional.”
“Fair prices, always on time, gets the job done well and gives you options.”
“They are knowledgeable, consummate professionals, they have always demonstrated the utmost in honesty, integrity and quality work!”
“To make matters worse the plumber forgot to reconnect the hose to the dishwasher and my dishwasher didn't work all weekend while I had guests in my house.”
“Highly recommend using them for your plumbing needs.”
“I cannot recommend Champion Plumbing enough.”
“He was knowledgeable, professional, explained everything clearly, fixed the issues, and their pricing was extremely reasonable, especially compared to…”
“I’m just glad that looking for a dependable qualified plumber is not something I have to waste my time on.”
People customers mention
David42 reviews
Jacob12 reviews
Gleaves8 reviews
Marcus6 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
What reviewers say about Champion Plumbing
From 24 detailed written reviews; every point below is quoted in at least one review.
SamanthaLocal Guide · 44 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
David is the absolute best! Fair prices, always on time, gets the job done well and gives you options. Highly recommend!
Paid $200–400Reasonable price
MaryLocal Guide · 13 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
I called to get my water treatment check and David came in, heard my toilet and repaired it!! I’m so happy to have used his services.
Paid $200–400Reasonable price
ShawnLocal Guide · 27 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
I could notify be more impressed! Honest, fair pricing, and professional - what more do you want? This small business does it right. Do not hesitate… David or Jacob will take care of your problem and you will have zero regrets calling them!
Paid $200–400Reasonable price
Brian3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★
Needed a pressure reducing valve replaced on my residential system and Champion was able to respond promptly and very reasonably priced. I will use them again
Paid $400–600Reasonable price
May6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
Excellent Experience. Great communication. Was provided a quote before they even came. Had a clogged dishwasher disposal. They were efficient and quick to get my problem fixed.
I’m technically challenged - I don’t know how to leave a new review for a business that I have reviewed before.
Champion Plumbing is my goto for whatever my plumbing/gas needs are. Been using them for about 5 years now - very prompt, fair, and professionsl!
I used Champion again for routine maintenance on my tankless water heater. I really can’t add anything to what I wrote a couple of years ago. I’m just glad that looking for a dependable qualified plumber is not something I have to waste my time on.
I waited about a month to post this review to be sure that there weren't any issues with their work. Champion upgraded my natural gas lines, replaced some iron drain pipe and installed a water filter system. David and his team were efficient and professional. I quoted this out to 5 companies and asked for recommended solutions. A couple of the "big names" proposed solutions were overkill and unbelievably expensive, I think I paid a fair price for all the work Champion did. Definitely will call them in the future if needed.
Price assessment: Reasonable price
Price: $1–200
Services: Plumbing pipe repair, Service not listed
Samantha NoonLocal Guide · 44 reviewsiTotal number of Google reviews Samantha has written across all businesses on Google Maps, not just this one.
David and Jacob are an absolute pleasure to work with. They are knowledgeable, consummate professionals, they have always demonstrated the utmost in honesty, integrity and quality work! They are my go to guys and true assets to Champion Plumbing!
Price assessment: Great price
Jennifer CharlesLocal Guide · 11 reviewsiTotal number of Google reviews Jennifer has written across all businesses on Google Maps, not just this one.
I've used Champion plumbing for a variety of services including water heater, toilet, and sinks. David's crew is hands down the best plumber in Nashville and I've used a lot of companies. He is responsive, reasonable and honest...I've never regretted using him.
I cannot recommend Champion Plumbing enough. From the moment I called, I knew I had made the right decision, and honestly, I just wish I had called them first.
I initially made the mistake of calling one of the large plumbing, electrical, and HVAC companies in town. They came out, quoted me an absolutely outrageous price, tried to upsell me on several other things, and ultimately left a plumbing fitting loose when they left. That experience was enough for me to start looking elsewhere, and I’m so glad I found Champion Plumbing.
Even my first phone call was completely different. The woman who answered was incredibly nice and helpful, and at the end of the call she asked how I had heard about them. When I told her I found them on Google, she thanked me and mentioned that Champion is her dad’s company and that she always likes to hear how people find them. That immediately told me I was dealing with a true local, family-run business where the owners are actually involved and care about their customers.
The technician who came out today was just as great. He was knowledgeable, professional, explained everything clearly, fixed the issues, and their pricing was extremely reasonable, especially compared to what I had previously been quoted.
Champion Plumbing has absolutely earned my business for anything plumbing-related going forward. It is refreshing to find a local company that is knowledgeable, fair, and genuinely cares about doing good work and treating customers right.
Do yourself a favor and don’t make the same mistake I did. Call Champion Plumbing first. You’ll be glad you did!
Price assessment: Great price
Shawn LacagninaLocal Guide · 27 reviewsiTotal number of Google reviews Shawn has written across all businesses on Google Maps, not just this one.
I could notify be more impressed! Honest, fair pricing, and professional - what more do you want? This small business does it right. Do not hesitate… David or Jacob will take care of your problem and you will have zero regrets calling them!
