House cleaning service · Denver, CO · reviewed since 2024
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%99+58.1Reliability 26%99+25.8Value 15%87+13.2Experts Score= 97Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.97SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#38 of 159 house cleaning servicesiPosition by Experts Score among all companies we track in this category. · better than 77%
5.0★★★★★106 Google reviews · 23 photos
99%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
100%reviews answered by the owner
$365typical billiMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).
Google reviewers rate Chloe’s Cleaning Company of Arvada five stars based on one hundred and six reviews, noting that the owner replies to all feedback. Customers frequently describe the services as thorough, efficient, and professional, with cleaners often arriving on time and following specific instructions. The company is praised for its flexible scheduling, easy communication, and reasonable pricing for both standard and deep cleaning tasks. No common criticisms appear in the provided excerpts, as all listed reviews are five-star ratings.
Google rating: 5.0 out of 5 from 106 reviews (99% five-star).
Reviews on this page: 106 Google reviews (104 with written comments, 1 with photos).
Owner responses: the business replied to 100% of reviews.
Most recent review: May 11, 2026.
Service: House Cleaning Service serving Denver, Colorado.
Data from Google, last updated October 29, 2026.
Score profile vs other house cleaning services
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: value.
This companyHouse Cleaning Services median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Chloe’s Cleaning Company of Arvada: 99/100 on this factor. Category median: 92.A
99
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Chloe’s Cleaning Company of Arvada: 99/100 on this factor. Category median: 90.A
99
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 95.–
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ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Chloe’s Cleaning Company of Arvada: 87/100 on this factor. Category median: 100.A
87
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Chloe’s Cleaning Company of Arvada: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 86.–
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Bar = this company · dark tick = category median.
Star ratings
106 Google reviews we collected
5.0of 5
5 stars10599%
4 stars11%
3 stars00%
2 stars00%
1 star00%
Praise vs complaints
Phrases our text analysis found in 104 written reviews
99%praise
Praise19299%
Complaints21%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price414%
Reasonable2483%
Overpriced00%
Not sure13%
$365+44% vs typical house cleaning services
Middle half of what 25 customers paid ($283–$460) · gold mark = category median.
Topic share
How often each topic comes up in the written reviews
7topics
Quality & results6634%
Staff & attitude3116%
Speed & response3015%
Would recommend3015%
Communication2312%
Price & value95%
Honesty & trust53%
What customers talk about
We read 104 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Alma and Jacquline did a great job on a deep clean of my house.”
“Claire was a true professional, adapting her service to my requests.”
“I appreciate the work they put in and were efficient and effective!”
“I look forward to having her come every month and would highly recommend Chloe’s to anyone looking for a reliable and solid cleaning service!”
“I’ve used Chloe’s Cleaning for over a year at several different homes and cannot recommend her company and team enough!”
“They're also very kind, professional, and so easy to work with.”
“Polite, efficient, reasonably priced for a 2 bedroom home.”
“The team that comes does a thorough job, they are extremely dependable, and very respectful.”
People customers mention
Claire3 reviews
Hara3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Chloe’s Cleaning Company of Arvada for 5 kinds of job. Pick one to see what they paid and said.
TTiffany10 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★
We had a great experience with this company. It was easy to schedule, they were flexible. Brittany did an excellent job cleaning my very lived in house!
Paid $450–500Not sureDeep clean
CChloe8 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★
Alma and Jacquline did a great job on a deep clean of my house. I appreciate the work they put in and were efficient and effective!
Paid $500+Reasonable priceDeep clean
CcorinaLocal Guide · 11 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★
We had our first cleaning with Chloe’s today, and Alexandria was the person assigned to us. I consider myself pretty picky when it comes to cleaning, and we previously had a less-than-5-star experience with another company.
Alexandria did an amazing job today. She is detail-oriented and very careful while taking…
Paid $200–250Reasonable priceStandard cleaning
NNatasha7 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★
Was in a time crunch to get a last minute deep clean and they were able to get someone out the same day. Lezlie was amazing and was very precise and took her time and my house looks amazing!
Paid $300–350Reasonable priceDeep clean
CChris5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★
Great service that Kevin and Heather provided, I would request them EVERY time. Friendly and productive.
Paid $500+Reasonable priceDeep clean
MMarisaLocal Guide · 40 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★
Our cleaner was so sweet and did an incredible job. Their availability was wonderful and was an ease to book with!
We had a great experience with this company. It was easy to schedule, they were flexible. Brittany did an excellent job cleaning my very lived in house!
Price assessment: Not sure
Price: $450–500
Services: Deep clean
Response from the owner · 5 months ago
Thank you so much, Tiffany! We're thrilled to hear that Brittany did such a great job with your home. We know life gets busy and a lived-in house is a real home — we're just happy we could help make things easier for you. We really appreciate you mentioning the scheduling process too; we always try to work around our clients' needs. Looking forward to helping you out again whenever you need us!
C
Chloe Snyder8 reviewsiTotal number of Google reviews Chloe has written across all businesses on Google Maps, not just this one.
Alma and Jacquline did a great job on a deep clean of my house. I appreciate the work they put in and were efficient and effective!
Price assessment: Reasonable price
Price: $500+
Services: Deep clean
Response from the owner · 5 months ago
Thank you so much, Chloe! I'm thrilled to hear that Alma and Jacqueline did such a great job with your deep clean. They're both wonderful members of our team, and I'll make sure to pass along your kind words about their efficiency and effectiveness. We really appreciate you taking the time to share your experience, and we'd love to help keep your home sparkling again in the future!
P
Pauline Haney3 reviewsiTotal number of Google reviews Pauline has written across all businesses on Google Maps, not just this one.
Hi Pauline! Thank you so much for the wonderful review! We're thrilled to hear that Alma did such a great job for you today. She takes real pride in her work, and I know she'll be happy to see your kind words. We appreciate your trust in Chloe's Cleaning Company and look forward to helping keep your home sparkling!
P
Patrick Chapin4 reviewsiTotal number of Google reviews Patrick has written across all businesses on Google Maps, not just this one.
Patrick, thank you so much for the kind words! We're thrilled to hear that our team was timely and professional, and especially happy that we exceeded your expectations. That's exactly what we strive for with every cleaning. We truly appreciate you choosing Chloe's Cleaning Company and look forward to helping keep your home spotless again soon!
C
Cindy U3 reviewsiTotal number of Google reviews Cindy has written across all businesses on Google Maps, not just this one.
Have used this company 3 times and although we were not able to get the same cleaner each time, it has been a consistent thorough clean.
Response from the owner · 5 months ago
Hi Cindy, thank you so much for your trust in choosing us three times! We really appreciate you highlighting the consistent quality across different team members — that means a lot to us and shows our training is on point. We know it's always nice to have the same cleaner, and we do our best to schedule that when possible. Thanks again for your continued support, and we look forward to keeping your home spotless!
J
Janet Richards3 reviewsiTotal number of Google reviews Janet has written across all businesses on Google Maps, not just this one.
They did an amazing job with the cleaning. They were thorough and conscientious. They were also super organized and flexible with the schedule. The house is under repair and the painter did not finish on time so I kept rescheduling the house cleaning and they were extremely accommodating . I really appreciated their flexibility. They also did a great job in cleaning the house which was extremely dirty. I would not hesitate to use them again.
Response from the owner · 5 months ago
Janet, thank you so much for taking the time to share this wonderful feedback! We're thrilled that our team could work with your schedule during the repairs — we know how unpredictable contractors can be, and we're always happy to accommodate when life throws curveballs. It means a lot to hear that we were able to tackle the tough cleaning job and leave your home looking great. We genuinely appreciate your patience and flexibility as well, and we'd be honored to help you again in the future. Thanks again for trusting Chloe's Cleaning Company!
C
corina inguantiLocal Guide · 11 reviewsiTotal number of Google reviews corina has written across all businesses on Google Maps, not just this one.
We had our first cleaning with Chloe’s today, and Alexandria was the person assigned to us. I consider myself pretty picky when it comes to cleaning, and we previously had a less-than-5-star experience with another company.
Alexandria did an amazing job today. She is detail-oriented and very careful while taking care of our home. She’s also very kind and professional. We will definitely continue using Chloe’s services :)
Thank you very much!
Price assessment: Reasonable price
Price: $200–250
Services: Standard cleaning
Response from the owner · 5 months ago
Hi Corina, thank you so much for this wonderful review! We're thrilled that Alexandria made such a great first impression. She really is detail-oriented and takes such pride in her work, so it means a lot to hear that it showed in your home. We completely understand being particular about cleaning standards — that's exactly the level of care we strive for with every client. We're so happy you've decided to continue with us, and we look forward to taking care of your home for a long time to come. Welcome to the Chloe's family!
A
Adam Knight9 reviewsiTotal number of Google reviews Adam has written across all businesses on Google Maps, not just this one.
Claire was a true professional, adapting her service to my requests. She really went above and beyond, and Alma and Marie did a most excellent and thorough job.
Response from the owner · 6 months ago
Adam, thank you so much for this wonderful feedback! We're thrilled to hear that Claire was able to tailor the service to exactly what you needed — that kind of flexibility and professionalism is what we strive for. And it's fantastic to know that Alma and Marie delivered such excellent, thorough work. Your trust in our team means everything to us. We'd love to help keep your home sparkling anytime you need us!
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Pablo M. CansecoLocal Guide · 93 reviewsiTotal number of Google reviews Pablo has written across all businesses on Google Maps, not just this one.
Liz and her crew did a fantastic job, everything is spotless. Thank you!!
Price assessment: Reasonable price
Price: $350–400
Services: Deep clean
Response from the owner · 6 months ago
Pablo, thank you so much for the wonderful review! We're thrilled to hear that Liz and the crew left everything spotless for you. Making sure our clients come home to a perfectly clean space is exactly what we strive for. We really appreciate you taking the time to share your experience, and we look forward to helping you keep your home sparkling clean!
L
Lisa Lindhorst5 reviewsiTotal number of Google reviews Lisa has written across all businesses on Google Maps, not just this one.
Our cleaners were Benita and Chacha. It was a Terrific cleaning service. Cleaners were on time, quick, and thorough. Communication was great too.
Services: Standard cleaning
Response from the owner · 6 months ago
Hi Lisa, thank you so much for this wonderful review! We're thrilled to hear that Benita and Chacha did such a terrific job for you. They take real pride in being punctual and thorough, so it means a lot to know you noticed. We're also glad the communication worked well for you — that's something we really prioritize. We'd love to have you back anytime you need a clean home. Thanks again for choosing Chloe's Cleaning Company!
