Analyzing 5,890,1035.9M ReviewsFor 16,26616.3K Experts
Google reviewers rate Christian Brothers Automotive Apex 4.8 out of 5 based on 552 reviews, with the owner responding to 99% of feedback. Customers frequently praise the shop for transparent pricing, detailed digital reports, friendly staff, and convenient shuttle services. Recurring themes include thorough diagnostics, honest communication about necessary repairs, and a comfortable waiting area. However, a minority of low-star reviews criticize specific instances of misdiagnosis, overselling unnecessary services, and poor communication regarding repair timelines or costs.
Data from Google, last updated October 25, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: replies to reviews and value; weakest: reliability.
Bar = this company · dark tick = category median.
552 Google reviews we collected
Phrases our text analysis found in 445 written reviews
Price verdicts customers left with their Google review
How often each topic comes up in the written reviews
We read 445 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“They are completely genuine and kind and absolutely hilarious.”
“This is very good 👍 and they do quality work and very nice people.”
“The prices and customer service were horrible and I was looking for somewhere else to take my car for service.”
“Keep it up man amazing shop with amazing people they took good care of my car worked quick and helped me out a lot.”
“…and tire rotation was done quickly and precise and the price was very reasonable 👍🏿…”
“$600+ to remove a part and ship it to be repaired and reinstalled is way too expensive.”
“Absolutely Outstanding Service – Quick, Honest, and Friendly!”
“NEVER TRUST THEM”
“I’ll absolutely be back and would recommend them to anyone looking for trustworthy service done right the first time!”
“I strongly do NOT recommend this shop.”
“Terrific service and communication at Christian Brothers!”
praise complaint · found by our text analysis, Google review wording unchanged.
Customers hired Christian Brothers Automotive Apex for 8 kinds of job. Pick one to see what they paid and said.
Great service! Friendly staff! They also give you a complete report of assessment
I appreciate yalls business more than yall know. That was hands down the best shop I've been to so far I wish I had the money to give them my car to work on, there not expensive car just needs so much work so I only did diagnostic but they are good people. Keep it up man amazing shop with amazing people they took…
I have been to this location twice now and have really enjoyed my experience both times. They provided shuttle service and rideshare to and from my workplace. The waiting area is also great and has plenty of unique snacks and sodas and other drinks. They were very responsive with emails and sent me a very good…
Seriously amazing place. They are completely genuine and kind and absolutely hilarious. My brother is a mechanic, but I no longer live near him, so finding a new mechanic near me made me nervous, BUT I’m so happy and delighted with Christian Brothers Automotive. They also have a “courtesy shuttle” to give you a ride…
Terrific service and communication at Christian Brothers! Would highly recommend.
First time ever there and they treated me so well. They were clear and concise about what all I needed done to my vehicle. Definitely a 10/10 would recommend!
| Job | Reviews | Category typical |
|---|---|---|
| Oil change | 64 | — |
| General repairs & maintenance | 43 | — |
| Auto maintenance | 33 | — |
| Wheel alignment | 26 | — |
| Tires | 25 | — |
| Brakes | 21 | — |
| Air & cabin filter replacement | 17 | — |
| Vehicle Inspection | 16 | — |
4.8 ★★★★★ 552 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Great service! Friendly staff! They also give you a complete report of assessment
Rinky, thank you for your kind words about our team and thorough service. Your satisfaction with our comprehensive assessments means a lot to us. Gratefully, Christian Brothers Apex
I appreciate yalls business more than yall know. That was hands down the best shop I've been to so far I wish I had the money to give them my car to work on, there not expensive car just needs so much work so I only did diagnostic but they are good people. Keep it up man amazing shop with amazing people they took good care of my car worked quick and helped me out a lot. Definitely going here for whatever needs possible.
Aydin, thank you for your heartfelt words about our team and service. We're grateful for the opportunity to care for your car and look forward to assisting you with any future needs. Gratefully, Christian Brothers Apex
I have been to this location twice now and have really enjoyed my experience both times. They provided shuttle service and rideshare to and from my workplace. The waiting area is also great and has plenty of unique snacks and sodas and other drinks. They were very responsive with emails and sent me a very good detailed breakdown of all the recommended maintenance services. I will definitely be back.
Michael, thank you for sharing your positive experiences with us. We're thrilled to know that our transportation options and amenities in the waiting area have enhanced your visits, and we look forward to assisting you again. Gratefully, Christian Brothers Apex
Seriously amazing place. They are completely genuine and kind and absolutely hilarious. My brother is a mechanic, but I no longer live near him, so finding a new mechanic near me made me nervous, BUT I’m so happy and delighted with Christian Brothers Automotive. They also have a “courtesy shuttle” to give you a ride if you need to go to work or someplace else. Wonderful service and an absolute 10/10 overall. Would absolutely recommend if you’re looking to support locally-owned businesses with good heart and soul.
Sophie, we're thrilled that you found our service to be genuine and kind. Your enthusiasm for our courtesy shuttle and overall experience is truly appreciated. We look forward to assisting you next time. Gratefully, Christian Brothers Apex
Terrific service and communication at Christian Brothers! Would highly recommend.
Amy, thank you for recognizing our service and communication. We truly appreciate your recommendation and are grateful for your support. Gratefully, Christian Brothers Apex
This is very good 👍 and they do quality work and very nice people.
We appreciate your kind words about our team's quality work and friendly service. Your satisfaction is what drives us to give our best each day. Gratefully, Christian Brothers Apex
⭐️⭐️⭐️⭐️⭐️ Absolutely Outstanding Service – Quick, Honest, and Friendly! I had an oil change done here and was blown away by the level of customer service. From the moment I arrived, the staff was friendly, professional, and genuinely welcoming. They walked me through what to expect, gave me a clear estimate up front, and didn’t try to upsell me on anything I didn’t need—which I truly appreciated! The oil change itself was quick, efficient, and clearly handled by people who take pride in their work. The waiting area was clean and comfortable, and they kept me informed throughout the process. What really stood out was how much they care about their customers—answering questions patiently and making sure I felt confident in the service. This is hands down one of the best automotive experiences I’ve ever had. Honest, fast, and fantastic customer care. I’ll absolutely be back and would recommend them to anyone looking for trustworthy service done right the first time!
Fletcher, we’re grateful for your kind words and thrilled that you had such a positive experience with us. Your satisfaction with our honest and efficient service is our top priority. We’re pleased to know that our team made you feel welcome and informed throughout your visit. We look forward to assisting you again. Gratefully, Christian Brothers Apex
Competitive price and great communication.
Randy, we appreciate your kind words about our competitive pricing and communication. Your satisfaction means everything to us. Gratefully, Christian Brothers Apex
First time ever there and they treated me so well. They were clear and concise about what all I needed done to my vehicle. Definitely a 10/10 would recommend!
Gary, thank you for sharing your positive experience and recommending us. We're grateful for your trust and eager to assist you with any future vehicle needs. Gratefully, Christian Brothers Apex
The service team was so helpful and courtesy very polite the customers and the alignment and tire rotation was done quickly and precise and the price was very reasonable 👍🏿
Larry, we're grateful for your kind words about our team's courteous and efficient service with your alignment and tire rotation. Your satisfaction is important to us. Gratefully, Christian Brothers Apex
Analyzing 5,890,1035.9M ReviewsFor 16,26616.3K Experts
