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Cohutta Animal Clinic

Veterinarian · Ellijay, GA · reviewed since 2014

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%88+48Reliability 24%86+20.8Value 14%78+11Replies to reviews 7%95+6.7Craft & service penalty96−0.4Experts Score= 86Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.86SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#6 of 26 veterinary surgeonsPosition by Experts Score among all companies we track in this category. · better than 80%
4.9 ★★★★★ 603 Google reviews · 24 photos
94%five-star reviews
4.92★last 12 monthsAverage stars on reviews from the last 12 months only.
1.9%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
89%reviews answered by the owner
Oct 2026latest review

Cohutta Animal Clinic at a glance

Customers at Cohutta Animal Clinic frequently praise the staff's friendliness, professional demeanor, and efficient handling of appointments, including quick access for emergencies. Recurring themes highlight thorough explanations of treatments, compassionate care for pets, and reasonable pricing for many services. However, several reviews criticize the clinic for high costs, unexpected billing discrepancies, and a perception that examinations can sometimes feel rushed or lack depth.

  • Google rating: 4.9 out of 5 from 603 reviews (94% five-star).
  • Reviews on this page: 604 Google reviews (495 with written comments, 69 with photos).
  • Owner responses: the business replied to 89% of reviews.
  • Most recent review: October 24, 2026.
  • Service: Veterinary Surgeon serving Ellijay, Georgia.

Data from Google, last updated October 27, 2026.

Score profile vs other veterinary surgeons

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and craft & service; weakest: value.

Satisfaction88Reliability86Craft & service96Value78Momentum100Replies to reviews95Satisfaction: 88 (median 77)Reliability: 86 (median 64)Craft & service: 96 (median 88)Value: 78 (median 80)Momentum: 100 (median 100)Replies to reviews: 95 (median 47)
Cohutta Animal ClinicVeterinary Surgeons median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Cohutta Animal Clinic: 88/100 on this factor. Category median: 77.A
88
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Cohutta Animal Clinic: 86/100 on this factor. Category median: 64.A
86
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Cohutta Animal Clinic: 96/100 on this factor. Category median: 88.A
96
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Cohutta Animal Clinic: 78/100 on this factor. Category median: 80.B
78
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Cohutta Animal Clinic: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Cohutta Animal Clinic: 95/100 on this factor. Category median: 47.A
95

Bar = this company · dark tick = category median.

Star ratings

604 Google reviews we collected

  • 5 stars56994%
  • 4 stars142%
  • 3 stars61%
  • 2 stars20%
  • 1 star132%

Praise vs complaints

Phrases our text analysis found in 495 written reviews

  • Praise62097%
  • Complaints173%

PriceGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Price verdicts customers left with their Google review

  • Great price4318%
  • Reasonable17675%
  • Overpriced94%
  • Not sure83%

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude29046%
  • Speed & response8413%
  • Would recommend8413%
  • Quality & results7512%
  • Communication528%
  • Price & value274%
  • Honesty & trust254%

What customers talk about

We read 495 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “Cohutta Animal Clinic and Dr Vick is well managed and compassionate Veterinary Office that I take my pup.”
    “" The woman was rude dismissive and showed zero compassion”
  • “They see us right away — no long waits — and even when there was a mix-up with our appointment times, they got us in without any hassle.”
    “We were late coming South this year & this practice worked with us to get a speedy appointment needed for annual vaccinations.”
  • “I would recommend this team to anyone needing these services.”
    “I cannot recommend Cohutta Animal Clinic enough.”
  • “The whole team has always been a huge help with great service and attitudes.”
    “While the situation was terrible, this team was fantastic.”
  • “Went well and everyone was great and answered our questions and addressed our concerns.”
  • “The price to be seen along with the medication was very reasonable.”
    “A little pricey compared to other veterinary’s we use @ our other homes in the states, but I want a caring Dr & staff for him.”
  • “I felt a little easier knowing someone I had trust in was going in with my Baby.”

People customers mention

  • Vick 30 reviews
  • Murray 20 reviews
  • Ridge 20 reviews
  • Patterson 20 reviews
  • Vet 11 reviews
  • Gantt 9 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Reviews for your job

Customers hired Cohutta Animal Clinic for 3 kinds of job. Pick one to see what they paid and said.

Recent reviews

DeniseLocal Guide · 57 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Cohutta Animal Clinic and Dr Vick is well managed and compassionate Veterinary Office that I take my pup.

SusanLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Dr. Vick takes exceptional care of both the pet and the parents. He takes time to explain and works on solutions. The whole team has always been a huge help with great service and attitudes.

Megan3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

We have been with Cohutta for about 5 years now, and every single person has always been amazing to our pets.

Large animals
Veronica10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Dr. James Vick is the most informed and compassionate veterinarian I have ever had. This is saying a lot because I am 67 years old and have had dogs and cats my whole life. He really listens and gives you the attention you need because he understands you know your animals better than anyone. I feel very lucky to have him caring for my animals!

MichelleLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

We bring our two dogs and three cats here, and they’ve always been kind and welcoming. They see us right away — no long waits — and even when there was a mix-up with our appointment times, they got us in without any hassle. The staff is professional, the facility is clean and well taken care of, and everyone there is a joy to be around. Highly recommend!

EstherLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

We are from Florida and just on vacation in Blue Ridge when our dog needed veterinary care. We asked ChatGBT for a recommended vet which is how we found Cohutta Animal Clinic. Tricia answered the phone promptly and got us an appointment that same afternoon. The doctor was quick to see us and treat our dog. The price…

Great price

Photos

Customer reviews

4.9 ★★★★★ 603 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
kmallette17 reviewsTotal number of Google reviews kmallette1 has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

The staff is always very sweet with Gracie. Great group

  • Price assessment: Reasonable price
  • Services: Service not listed
Response from the owner · Edited 2 days ago

Hi, Kmallette1. We appreciate you taking the time to leave us a review and value your input!

Laurey NixonLocal Guide · 20 reviewsTotal number of Google reviews Laurey has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Staff is very professional and comforting

Response from the owner · 3 days ago

Hi, Laurey. Thanks for taking the time to share your experience with us. We truly appreciate the feedback!

Christina Man4 reviewsTotal number of Google reviews Christina has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great people 👏 Miss Muray is very polite

Response from the owner · 5 days ago

Hi, Christina. Thank you for taking the time to share your experience with our community, we value your input and look forward to the opportunity to serve you again soon!

Sylvia HarrisLocal Guide · 20 reviewsTotal number of Google reviews Sylvia has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

great care was given to my Rottweiler who was limping. Results of x-rays showed part of right rear leg bone was gone and what was left was very thin. after a lot of discussion with various vets in the practice a right rear leg amputation was the only option. I had all my questions thoughtfully answered. On the day of surgery Dr. Vick came in to assist Dr. Murray on his day off. Josh, the vet tech whom I have known for a long time from another practice was the monitoring tech. I felt a little easier knowing someone I had trust in was going in with my Baby. The incision site looks impeccable. I was prepared for the first night as I was told the first 48 hours would be painful. By day 3 she was supporting her own weight although wobbly, but enough to have a stool. I am so thankful for this practice and their willingness to work together. I truly have a team behind all of my babies. Three of my four have needed surgery this year and the fourth is no less medically troublesome!

  • Price assessment: Reasonable price
  • Services: Service not listed
Response from the owner · a week ago

Hi, Sylvia. Thank you for taking the time to leave us a review, your feedback is so important to us!

DeniseLocal Guide · 57 reviewsTotal number of Google reviews Denise has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Cohutta Animal Clinic and Dr Vick is well managed and compassionate Veterinary Office that I take my pup.

Response from the owner · a week ago

Hi, Denise. We appreciate you taking the time to leave us a review and value your input!

Susan DuncanLocal Guide · 15 reviewsTotal number of Google reviews Susan has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Dr. Vick takes exceptional care of both the pet and the parents. He takes time to explain and works on solutions. The whole team has always been a huge help with great service and attitudes.

Response from the owner · a week ago

Hi, Susan. Your feedback is highly appreciated. Thank you for taking the time to leave us a review!

Megan Hodgson3 reviewsTotal number of Google reviews Megan has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

We have been with Cohutta for about 5 years now, and every single person has always been amazing to our pets.

  • Services: Large animals
Response from the owner · a week ago

Hi, Megan. Thanks for taking the time to share your experience with us. We truly appreciate the feedback!

Veronica Freeman10 reviewsTotal number of Google reviews Veronica has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Dr. James Vick is the most informed and compassionate veterinarian I have ever had. This is saying a lot because I am 67 years old and have had dogs and cats my whole life. He really listens and gives you the attention you need because he understands you know your animals better than anyone. I feel very lucky to have him caring for my animals!

Response from the owner · a week ago

Hi, Veronica. Thank you for taking the time to share your experience with our community, we value your input and look forward to the opportunity to serve you again soon!

Michelle PetersLocal Guide · 18 reviewsTotal number of Google reviews Michelle has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

We bring our two dogs and three cats here, and they’ve always been kind and welcoming. They see us right away — no long waits — and even when there was a mix-up with our appointment times, they got us in without any hassle. The staff is professional, the facility is clean and well taken care of, and everyone there is a joy to be around. Highly recommend!

Response from the owner · a week ago

Hi, Michelle. Thank you for taking the time to leave us a review, your feedback is so important to us!

Esther NobelsLocal Guide · 16 reviewsTotal number of Google reviews Esther has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

We are from Florida and just on vacation in Blue Ridge when our dog needed veterinary care. We asked ChatGBT for a recommended vet which is how we found Cohutta Animal Clinic. Tricia answered the phone promptly and got us an appointment that same afternoon. The doctor was quick to see us and treat our dog. The price to be seen along with the medication was very reasonable. They did not take advantage of the situation knowing we weren’t from around town and did not try to nickel & dime us for any unrelated services. It was exactly how you would hope a vet visit would go every time. Friendly helpful staff that are competent & love animals. Nacho (our dog) is feeling all better! Thanks for caring for our fur baby! 🥰

  • Price assessment: Great price
Response from the owner · a week ago

Hi, Esther. Your feedback is highly appreciated. Thank you for taking the time to leave us a review!

Cohutta Animal Clinic on Google Maps →

Business details