Analyzing 8,059,4198.1M ReviewsFor 22,86422.9K Experts
Google reviewers rate Comfort Appliance Repair 4.8 out of 5 based on 275 reviews, with the owner responding to only five percent of feedback. Customers frequently praise technicians for punctuality, clear communication, and fair pricing during repairs for washers, dryers, and refrigerators. However, lower-rated excerpts highlight concerns regarding unclear diagnostic charges, unexpected costs, and instances where technicians recommended replacement over repair without providing detailed estimates or troubleshooting options.
Data from Google, last updated November 3, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: reliability.
Bar = this company · dark tick = category median.
276 Google reviews we collected
Phrases our text analysis found in 212 written reviews
Price verdicts customers left with their Google review
Middle half of what 40 customers paid ($96–$384) · gold mark = category median.
How often each topic comes up in the written reviews
We read 212 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Oleg from comfort appliance was helpful and honest.”
“I called to cancel and the rude guy who answered the phone, half asleep said they are on there way at 7:20 am.”
“The technician was very prompt and friendly, fully explained to me the problem with my machine and gave me his assessment”
“Paul from Comfort Appliance Repair did a great job fixing my broken washer!”
“Horrible service and waste of my mo ey!”
“Fast response, excellent communication, and quick service.”
“The technician was friendly, efficient, and reasonably priced.”
“The technician plugged in the unit, said the system was overcharged, and told me that if it didn't start cooling within a few hours, there wasn't much…”
“I really appreciate his help and would definitely recommend Paul and Comfort Appliance Repair to anyone needing appliance repairs.”
“I do not recommend this company to nobody and the customer service.”
“It’s always a relief to find someone reliable and trustworthy when an appliance breaks down.”
praise complaint · found by our text analysis, Google review wording unchanged.
The tech was on time and got right to work . He explained every thing as he went along. Very knowledgeable and helpful. Will definitely keep this company in my book for future repairs.
Oleg from comfort appliance was helpful and honest. I will definitely recommend him to my friends.
The technician was very prompt and friendly, fully explained to me the problem with my machine and gave me his assessment
We need more technicians like Mr. V. He was a very thorough and delightful young man. He will be back next week with the parts for the fridge repair.
Thank you for your help Nick. Since you were a great help, we will be sure to ask for you if we have any other issues!
I was disappointed with this service visit. The technician plugged in the unit, said the system was overcharged, and told me that if it didn't start cooling within a few hours, there wasn't much more he could do. He didn't troubleshoot further or explain any repair options. His main advice was that parts are…
4.8 ★★★★★ 275 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
The tech was on time and got right to work . He explained every thing as he went along. Very knowledgeable and helpful. Will definitely keep this company in my book for future repairs.
Oleg from comfort appliance was helpful and honest. I will definitely recommend him to my friends.
The technician was very prompt and friendly, fully explained to me the problem with my machine and gave me his assessment
Sucks I was to get a military discount and the repair man didn’t know anything even though I was assured over the phone for the appointment
We need more technicians like Mr. V. He was a very thorough and delightful young man. He will be back next week with the parts for the fridge repair.
I am a 71yr old man and my dryer stopped working and l didn't know of anyone who could repair it so l began searching for a company that does those types of repairs. I thank God that l chose Comfort Appliance repair and my technician Anthony was prompt and very professional and knowledgeable. He gave me some great advice about weather or not this dryer was worth getting repaired and l really do appreciate him. I will definitely call this company again and if l do l will ask that Anthony be the technician that does the repair.
Scammed Me ... They Do Not Work On All Refrigerators But The Service Fee to Diagnose is Still Remains The Same. And They Expect A Tip. Tipped Him Yo Get Off My Property.
Hello, I’m not sure who this is but we do service all major brand refrigerators. Please give a little more information or give the office a call so we can see what went wrong. If it’s something we don’t service we don’t charge. Feel free to call the office at any time.
Technician was knowledgeable and quick. Will use this company again and ask for VICTOR
Thank you, Linda! We’re so glad to hear your technician was knowledgeable and quick. We appreciate your recommendation and look forward to helping you again. We’ll be sure to pass your kind words along to Victor! – Comfort Appliance Repair
Great experience with my refrigerator repair! Fast response, excellent communication, and quick service. The technician was friendly, efficient, and reasonably priced. Highly recommend!
Thank you, Denise! We’re delighted you had such a great experience with your refrigerator repair. We appreciate your kind words about our technician and service, and your recommendation means a lot to Comfort Appliance Repair!
Thank you for your help Nick. Since you were a great help, we will be sure to ask for you if we have any other issues!
Thank you for the kind words, Lyrica! We’re delighted Nick was able to help, and we’ll be sure to pass along your appreciation. We look forward to helping you again whenever you need us! – Comfort Appliance Repair
Analyzing 8,059,4198.1M ReviewsFor 22,86422.9K Experts
