Analyzing 6,750,3346.8M ReviewsFor 19,07219.1K Experts
Google reviewers give Comp IT Service a perfect 5.0 rating from 30 reviews, noting the owner responds to all feedback. Customers frequently cite punctuality, clear communication, and reasonable pricing for services ranging from network setup and hardware repair to website updates and cybersecurity. Recurring themes include quick response times and the ability to resolve complex technical issues efficiently, with no common criticisms identified in the provided excerpts.
Data from Google, last updated October 28, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: reliability.
Bar = this company · dark tick = category median.
30 Google reviews we collected
Phrases our text analysis found in 29 written reviews
How often each topic comes up in the written reviews
We read 29 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“We highly recommend them to any business in Cleveland looking for great IT support.”
“Arrived on time, was very helpful and solved our technical issues.”
“He responds promptly when problems arise and takes the stress out of keeping our office connected.”
“Alex at Comp IT Service did a fantastic job updating and modernizing our outdated business website.”
“Alex brings a personal touch to IT support, and we truly appreciate knowing we have someone dependable to call.”
“On top of that, his pricing was completely fair, and he was wonderful to work with.”
“He made the process easy, explained everything clearly, and took care of all the technical details behind the scenes.”
praise complaint · found by our text analysis, Google review wording unchanged.
Choosing Comp IT Service has been a wonderful decision for Shalom Adult Health Center, d/b/a Our Home Adult Health Center. Alex brings a personal touch to IT support, and we truly appreciate knowing we have someone dependable to call. He responds promptly when problems arise and takes the stress out of keeping our…
We’re so grateful to Alex and the team at Comp IT Service! They’ve been taking care of our office network for some time, and it’s such a comfort knowing we can count on them. Whenever a technical issue comes up, they’re quick to respond and get things back on track. Their friendly, reliable service takes so much…
Great service! Fast and high quality. The issue was resolved in the shortest possible time, and the staff were very polite and competent. Definitely saving their contacts just in case, would recommend to anyone needing a reliable fix.
5/5 Stars — Outstanding service! I was dealing with a persistent Windows installation crash loop on my high-end ASUS ROG system due to an unstable i9 processor. Alex was professional, incredibly knowledgeable, and diagnosed the hardware issue quickly. He managed to stabilize the system by adjusting the CPU settings…
Alex at Comp IT Service did a fantastic job updating and modernizing our outdated business website. He handled the entire transition seamlessly, including moving us from our old hosting company to a newer, more cost-effective provider. Throughout the entire project, Alex was very mindful of our budget and was able…
Great service! Aleksey did an excellent job with my computer and installed all the programs I needed. Everything works perfectly. He was very professional, helpful, and knowledgeable. I’m very happy with his work and would definitely recommend him!
5.0 ★★★★★ 30 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Arrived on time, was very helpful and solved our technical issues.
Thank you, Michael! We're glad we could arrive on time and get your technical issues sorted out. We appreciate your kind words and look forward to helping again. — Alex, Comp IT Service
Choosing Comp IT Service has been a wonderful decision for Shalom Adult Health Center, d/b/a Our Home Adult Health Center. Alex brings a personal touch to IT support, and we truly appreciate knowing we have someone dependable to call. He responds promptly when problems arise and takes the stress out of keeping our office connected. That support means so much to a busy center like ours. Thank you, Alex, for taking such great care of us you’ve earned our highest recommendation!
Thank you so much! It's a real pleasure supporting your team, and we're glad we can take the stress out of keeping your office connected. We truly appreciate your trust and your recommendation. — Alex, Comp IT Service
We’re so grateful to Alex and the team at Comp IT Service! They’ve been taking care of our office network for some time, and it’s such a comfort knowing we can count on them. Whenever a technical issue comes up, they’re quick to respond and get things back on track. Their friendly, reliable service takes so much stress out of our workday. We highly recommend them to any business in Cleveland looking for great IT support. Thank you, Alex, for making our lives easier!
Thank you, Polina! It's a pleasure looking after your office network, and we're glad our quick responses take some of the stress out of your workday. Thank you for recommending us to other Cleveland businesses, we really appreciate it! Alex, Comp IT Service
Great service! Fast and high quality. The issue was resolved in the shortest possible time, and the staff were very polite and competent. Definitely saving their contacts just in case, would recommend to anyone needing a reliable fix.
Thank you, Ulyana! We're glad we could fix the issue quickly and that everything went smoothly. Keep our contacts handy, and we're here whenever you need us again.
5/5 Stars — Outstanding service! I was dealing with a persistent Windows installation crash loop on my high-end ASUS ROG system due to an unstable i9 processor. Alex was professional, incredibly knowledgeable, and diagnosed the hardware issue quickly. He managed to stabilize the system by adjusting the CPU settings so it runs smoothly without needing to replace the chip right away. On top of that, his pricing was completely fair, and he was wonderful to work with. If you need honest and expert computer repair in the area, Alex is your guy!
James, thank you for the detailed review! We're glad we found the cause of the crash loop quickly and got your system running reliably without replacing the processor. We appreciate your kind words about our pricing and your recommendation. — Alex, Comp IT Service
Alex at Comp IT Service did a fantastic job updating and modernizing our outdated business website. He handled the entire transition seamlessly, including moving us from our old hosting company to a newer, more cost-effective provider. Throughout the entire project, Alex was very mindful of our budget and was able to accomplish everything we needed while staying within it. He made the process easy, explained everything clearly, and took care of all the technical details behind the scenes. We now have a modern, professional website, lower hosting costs, and everything was completed within our budget. I highly recommend Alex and Comp IT Service to any small business looking for knowledgeable, reliable, and reasonably priced IT and website services.
Tammie, thank you so much! It was a real pleasure working with you and Don on the new D.W. Whitaker Meats website. We're glad the whole transition went smoothly and stayed within your budget from start to finish. We look forward to helping your West Side Market stand keep growing online! — Alex, Comp IT Service
Great service! Aleksey did an excellent job with my computer and installed all the programs I needed. Everything works perfectly. He was very professional, helpful, and knowledgeable. I’m very happy with his work and would definitely recommend him!
Thank you, Olga! We're glad your computer is running smoothly and that all the programs you needed are installed and working. We really appreciate your kind words and your recommendation. — Alex, Comp IT Service
I would like to sincerely thank Comp IT Service for helping me build and develop my business from the ground up. When I was just starting, I had many questions about where to begin, how to present my business online, how to create and manage my profiles, promote my services and attract new clients. The team at Comp IT Service helped me through this process step by step and gave my business a strong professional foundation. They helped me properly set up my Google Business Profile, create a website, establish my presence on Facebook and Instagram, and work with Booksy and other tools that are important for attracting and managing clients. What I particularly appreciate is their comprehensive approach. Their work was not limited to simply creating profiles and pages — they also helped with advertising, social media promotion and the overall development of my online presence. The goal was to make my business more visible, attract clients faster and help me build a steady flow of customers and turnover. I am very happy with the cooperation and the support I received throughout the entire process. For someone starting their own business from scratch, having such professional guidance and support is extremely valuable. Thank you to the entire Comp IT Service team for your professionalism, individual approach, patience and genuine commitment to helping my business grow. I highly recommend them to anyone who wants to launch and develop their business successfully online.
Yuliya, thank you so much for this wonderful review! Helping you build your business from the ground up has been a real pleasure — from setting up and verifying your Google Business Profile and creating your website, to connecting Facebook, Instagram and Booksy, and running the ads that brought in your first steady stream of clients. That complete approach is exactly what we aim for with every small business we support: not just profiles and pages, but an online presence that actually brings in customers. We're proud of how far your business has come and look forward to helping it keep growing! — Alex, Comp IT Service
Arrived promptly and had us up and running in no time...definitely recommend.
Thank you very much for your positive review. I really appreciate it.
Alex is very knowledgeable and provides excellent customer service. He is prompt, thorough, and professional. I highly recommend Comp IT Service!
Thank you, Michael! We really appreciate your kind words and your recommendation. — Alex, Comp IT Service
Analyzing 6,750,3346.8M ReviewsFor 19,07219.1K Experts
